Preston Hollow Financial Services

I was lucky enough to be referred to Tom Spaniel from our neighbor down the street, who was humbly bragging about his refinance process and amazing rate. Naturally curious about potential savings, I reached out to Tom and see what he could do. I’ll admit I was very nervous and timid, especially being confronted with my lack of knowledge about the process.

Tom was an absolute professional. He was very responsive, extremely knowledgeable, and completely accommodating to everyone of my questions, comments, and concerns. Every time I contacted him he would answer, or call me immediately back when he was through with whoever he was talking to.

Tom’s knowledge of the market was also pleasantly surprising! He was able to help me work through issues in the loan process, and choosing the right one that fit my financial goals of ultimately installing a pool at my house. He set the stage for the timeline that would reward me the greatest benefit overall and sent me in the right direction.

The process itself was seamless to me. Upon getting Tom the information he needed, he took it from there. There was one small issue of the process extending by a month, but that was only because of rate changes. Tom‘s knowledge of the market was impeccable, and he insisted that we hold out one extra month because rate would be dropping. He hit the nail on the head! Rates dropped to a good level, and we closed in fine fashion!

If you’re reading this, do yourself a favor and reach out Tom Spaniel. You’ll be glad you did.