TLC Carpet Care has been cleaning for us for four years now and they always keep my carpets looking new. Unlike other companies they never try to bait and switch you with the price. Always transparent with their prices. You’ll know what you get from TLC Carpet Care.
We have used TLC Carpet care for almost ten years. We have light carpet with high volume traffic and believe tlc is the reason our carpet has held up so well. When they finish the carpets look New again.I highly recommend their services..5 + stars
I have not actually used this particular TLC. I originally posted this as a 1 star rating because of the abysmal service I got from a different TLC (Did not realize I wasn't dealing with the Castle Rock location until later). Kyle reached out to me immediately to let me know no one from his store had made the problems I faced. Since I cannot remove my negative post I will share my experience with Kyle. He was amazing and was so kind. Where most companies would have come at me harshly for my comment error he was patient and understanding and very easy to talk to. Next year when I have to have my carpets done again I will reach out to Kyle first. Thank you again Kyle for being amazing in the area of customer service! I wish more companies cared about their customers the way you do!
Christopher cleaned our carpets yesterday and did a great job removing pet stains and odors as well as the high traffic areas.
TLC Carpet Care came to my residence on April 24, 2017, and did a great job. I got the medium house package and paid for what was advertised. No upsale or pressure for anything else. Christopher did an awesome job, was on time and was friendly. Carpets came out great. This was my first time with TLC and they now have a new client! Support this local business! You won't be disappointed.
This is an amazing company with great attention to detail and took care of my carpets very well. I love having my carpets done twice a year and I will only use them!!
Spectacular job!!! Local ~ Accommodating ~ reasonably priced ~ friendly ~ And my carpets haven't looked this good since we moved in!!! If you have a tough job....TLC can get it done!!!
Excellent service! TLC has cleaned my house for many, many years. They are trustful, professional work and give great consulting advice. They are... more
AMAZING JOB. Set up this appointment on a Sunday (which btw - amazing customer service to at least answer your phone on a non-working day!!) and he came... more
Outstanding! Great service, great job. Chase & Christopher cleaned our wool rugs and 2 bedrooms with carpet. Efficient, prompt, hard working and good... more