I wish Google had a 5+++ star rating because that is what I would give TLC Carpet Care! The experience for me started when I first spoke with the Owner Kyle, who was so professional and honest. We had all of our carpet cleaned as well as a chair that is over ten years old (never cleaned) and REALL... See More
I have been meaning to get our carpets done for a while. After looking through lots of reviews, I asked friends for a referral and found TLC. I looked at their website and loved that it was clear about services and pricing. I called Kyle for more information and set up an appt. Chase came to clean 5... See More
I have not actually used this particular TLC. I originally posted this as a 1 star rating because of the abysmal service I got from a different TLC (Did not realize I wasn't dealing with the Castle Rock location until later). Kyle reached out to me immediately to let me know no one from his store had made the problems I faced. Since I cannot remove my negative post I will share my experience with Kyle. He was amazing and was so kind. Where most companies would have come at me harshly for my comment error he was patient and understanding and very easy to talk to. Next year when I have to have my carpets done again I will reach out to Kyle first. Thank you again Kyle for being amazing in the area of customer service! I wish more companies cared about their customers the way you do!
TLC Carpet Care came to my residence on April 24, 2017, and did a great job. I got the medium house package and paid for what was advertised. No upsale or pressure for anything else. Christopher did an awesome job, was on time and was friendly. Carpets came out great. This was my first time with TLC and they now have a new client! Support this local business! You won't be disappointed.
Amazing service! Showed up on time, waked us through every step of the carpet cleaning and cleaning of our couches! All green cleaning products really made me feel better about having my baby on the carpets after they were cleaned! Will 100% use TLC again!!!! Thank you for everything!
We have been using TLC for the past 3 years and have been very happy with their service. We have a dog and a cat and they do wonders with cleaning the stains from the mishaps. We will definitely continue to use TLC Carpet Care.
They were at our home bright and early, very friendly, and they did an excellent job on our carpet! We have white carpet And it looks like new. Great job and very reasonably priced.
Spectacular job!!! Local ~ Accommodating ~ reasonably priced ~ friendly ~ And my carpets haven't looked this good since we moved in!!! If you have a tough job....TLC can get it done!!!
AMAZING JOB. Set up this appointment on a Sunday (which btw - amazing customer service to at least answer your phone on a non-working day!!) and he came... more
Outstanding! Great service, great job. Chase & Christopher cleaned our wool rugs and 2 bedrooms with carpet. Efficient, prompt, hard working and good... more