Thompson's Steamway, Inc.

Reviews: 132

Average: 4.9 out of 5 Stars

1446 W. Gurley St.
Prescott, Az 86305
United States
12/12/18

Mark and Keegan did an outstanding job on our carpet. We are pleased with the results they achieved in cleaning and renewing our carpet. Years of expertise and “state of the art” equipment is what you get with Thompson’s Steam Way, Inc.

Thanks.... See More

Thompson's Steamway, Inc. Replied: Thank you Bob for taking a moment to... Read More
12/11/18

My carpet rec'd excellent care from Mark and Keegan. ... See More

Thompson's Steamway, Inc. Replied: Thank you Janet - Mark and Keegan... Read More
12/11/18

Mark and his family have been taking care of our carpets for over 15 years and the thing that keeps us coming to them are the results we get! And their friendliness. And their customer service. And their knowledge. And their equipment. And their prices. And their guarantee. And . . . well, you... See More

Thompson's Steamway, Inc. Replied: WOW! Thank you Dean for your wonderful... Read More
11/17/18

Thompson Steamway always does an excellent job cleaning our carpets. We have two Labradors, who shed constantly and coincidentally, smell like dogs. We typically get the carpets cleaned twice a year before family visits, and it's like they're brand new! Mark and/or sons always arrive on time, wor... See More

Thompson's Steamway, Inc. Replied: Thank you so much Laura for your... Read More
11/16/18

So happy to have found such a professional company! They are always on time and do a beautiful job. My carpets look great and they never leave a mess.... See More

Thompson's Steamway, Inc. Replied: Thank you Vicki and Larry - we... Read More
11/12/18

We purchased a home with several wool rugs..had Thompson's Steam do the job for us. They showed up when scheduled, on time with a smile. We then had them come back to do our flagstone floor, Clean and Seal as well as our tile flooring. These young men, Nelson and Keegan were just the best. SUPER pro... See More

Thompson's Steamway, Inc. Replied: WOW! Thank you so much for your review... Read More
10/19/18

What personal and superb service. I highly recommend this business for your carpet care needs! ... See More

Thompson's Steamway, Inc. Replied: Thank you C.J. and Richard! Welcome to... Read More
10/12/18

I chose Thompson's on a gut feel after reading reviews. We just closed on a house and we're appalled at the conditions after the owner had moved out. Mark told us he could clean the tile & grouting which would make a Big difference so we handed him the keys and said Do It! When we came back a week l... See More

Thompson's Steamway, Inc. Replied: Thank you so much for your review... Read More
10/10/18

Thompson's Steamway has done a GREAT job cleaning both our carpet and tile. In both cases, they exceeded our expectations! Everyone at Thompson's Steamway provides professional and courteous service! We highly recommend them for either carpet and/or tile cleaning needs!!... See More

Thompson's Steamway, Inc. Replied: Thank you Dan and Barbara for taking a... Read More
10/04/18

The Thompson Family have been taking care of our Carpet and Rug cleaning needs for about the last 10 years now. They also were able to clean and seal my Workshop concrete floor as well. They have always been Courteous, Efficient and Effective, leaving my home looking and feeling brighter and cleane... See More

Thompson's Steamway, Inc. Replied: Oh Thank you Tim for your review! I... Read More
9/05/18

I enjoyed doing Business with Thompson’s Steamway, Inc because the Employees were professional and friendly. They were prompt to take care of my carpet cleaning needs in a timely manner for me to vacate my property. Thank all of you at Thompson’s Steamway, Inc.... See More

Thompson's Steamway, Inc. Replied: Thank you Cathy for your review - we... Read More
9/05/18

I have used Thompson's Steam Way for years. Why? Because they always do a superb job, whether the entire house, or a spot cleaning. They are professional, fair, and arrive promptly. I highly recommend them. ... See More

Thompson's Steamway, Inc. Replied: Thank you Layne...we appreciate your... Read More
8/21/18

Thompson's Steamway was amazing! My oriental rug came back to life after they cleaned it. It is also great that the staff is so nice. Super easy to work with. I will definitely be using their services again.... See More

Thompson's Steamway, Inc. Replied: Thank you for trusting us with your... Read More
8/15/18

Prompt response to a bid request, then an excellent profesdional job of carpet cleaning at a fair price, th as nks!... See More

Thompson's Steamway, Inc. Replied: Thank you Don for your review - we... Read More
8/09/18

They do a wonderful job on all of our carpet needs. It is a great company to rely on. ... See More

6/28/18

I have used Thompson's Steamway for the past 11 years for carpet cleaning, rug cleaning and grout cleaning. The young men were courteous, friendly and very professional. If I needed a piece of furniture moved to clean a certain area, they were extremely accommodating. Karen, the office person, ... See More

6/28/18

Thompson's Steamway is awesome! I have been using them for over 25 years!!!
Thank you
Diana😁... See More

6/18/18

We have had the wonderful services of Thompson's Steamway for many years. Our carpet has always been treated and cleaned very carefully and thoroughly, always drying to the appearance of a new carpet. We have been very very pleased with their service and will continue to have them return every yea... See More

Thompson's Steamway, Inc. Replied: Thank you so much Diana for your kind... Read More
6/14/18

A fast professional job as usual. ... See More

Thompson's Steamway, Inc. Replied: Thank you so much Lois & Richard -... Read More
6/13/18

the 2 Thompson brothers were great to work with! Would refer you folks to my neighbors.
Thanks,
John Kaiser... See More

Thompson's Steamway, Inc. Replied: Thank you John & Bonnie - we... Read More
6/08/18

Great service, carpets look amazing!
... See More

Thompson's Steamway, Inc. Replied: Thank you Liz!! We appreciate your... Read More

Would recommend Thompson’s Steam Way for their excellent service and courteous service people. Did a fantastic job on our traffic areas, large wool area rug, and 6 microfiber chairs I purchased second hand. They look brand new!

Margaret Hopper gave Thompson's Steamway, Inc. a 5 star review

The absolute example of professionalism!! From speaking with Karen, to meeting Mark for the quote, to the work that Mark and his team did, everything was top notch quality and the floors look amazing! We had them strip and seal 18 year old flagstone floors that had not seen much attention since they were installed. The difference is stunning and I am sure they look better than they ever have in the past!! Great job Thompson's Steam Way!!

Mick Szoka gave Thompson's Steamway, Inc. a 5 star review

I have used Thompson's twice now and they did a great job both times! I doubted that anyone could clean up the mess my sick dog made during our stay in a rental house. I thought for sure that we would have to replace the carpeting. That would have been thousands of dollars. Thompson's to the rescue. Not only did we NOT have to replace the carpeting, but we were NOT charged a dime for anything regarding the carpeting. The carpeting was pristine clean! Thank you, Thompson's!!!

Cheryl Niven gave Thompson's Steamway, Inc. a 5 star review

Very professional and quick. Our carpet looks great!

Jessica Bicker gave Thompson's Steamway, Inc. a 5 star review

Been cleaning our carpet and furniture for 20 years. Wouldn't call anyone else.

Nancy Vargo gave Thompson's Steamway, Inc. a 5 star review
Paula Beck gave Thompson's Steamway, Inc. a 4 star review

Thank you Mark Thompson and family for excellent professional services!

Andy Sharon Logan gave Thompson's Steamway, Inc. a 5 star review
Reyn Bortness gave Thompson's Steamway, Inc. a 5 star review
Whitney Prentice gave Thompson's Steamway, Inc. a 5 star review

If you need your carpets cleaned and want great, friendly service, you've found the company. Amazing people!

Morgan Palmer-Lacey gave Thompson's Steamway, Inc. a 5 star review

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