Thompson's Steam Way is a reputable family business that tries and succeeds to please their customers. It all begins with phoning Thompson's Steam Way and being greeted by a warm and friendly voice - that would be Karen. Karen will work hard to give you an appointment that is convenient for you and that allows the crew of Mark and his son - that would be Karen's brother and nephew, enough time to do their very best job for you. The work itself is excellent. My carpet was just cleaned this week, and though I was sure a couple of pet stains would resist the effort that was expended by the Thompson crew, I am happy to say that the stains are gone - outa here! So if you are in the market for a dependable company to clean your carpet, please call Thompson's Steam Way and allow them to show you how the pro's do it. They are prompt, dress well, are polite, cheerful and have a gussied up van that looks the part. Cheers!
-- Marcia B
Oh my goodness Marcia.... you are the sweetest! Thank you so much for your kind words, your loyalty and the acknowledgement of our appearance and dedication to our clients. We take pride in our customer service. Mark also enjoys sharing and educating our clients with his knowledge of over 30 years on the flooring industry! As you are aware, if you have ANY questions don't ever hesitate to contact us. Thank you again Marcia, Take Care and we'll see you next year! ~ Thompson Family