Excellent service, fantastic cleaning, friendly & polite service guys. Thank you!

We have several room-sized wool rugs from India that we've owned since 2001, and while we vacuum them regularly, we've never had them professionally cleaned.

Thompson's came out to estimate the job... an estimate that was lower than the local competition. They picked up the rugs, and delivered them back to us as promised, including putting the furniture back on them.

Best of all, the rugs are like new! Excellent work.

This is the kind of honest, family-owned business that we always wish for, but seldom find...

They came when they said they would. They did an excellent job. Everyone was professional. Carpets and tile look like new and smell so fresh. Will definitely use them again. Prices were reasonable.

Thompson Steamway came to my house exactly on time. They clean my carpet to where it looks new. They moved the furniture and left the rooms in good order. Everything looked great. They also followed
through with a call the next day to make
sure everything was to my liking. I would highly recommend... See More

Prompt, polite, personable, and incredibly thorough. All the good adjectives!! I’ll definitely be using them again!

Your service has been outstanding for all the years we have used you. Hope to do it again at the end of summer.

Thompson’s Steamway has cleaned all our carpets, Middle Eastern rugs and tile floors since we moved to Prescott 5 years ago. We trust in them to be in our home and to provide consistently outstanding professional care and service. Our rugs and carpets look like new after each visit. We highly re... See More

As usual we were very pleased with the work that was done and are glad that those who do the work do it well and are also polite and nice to be around.

we are repeat customers due to their great service. price, and politeness. they are complete professonals with great followup.

We had a pet accident and Thompson's came the same day and did a great job of removing the large stain. They follow-up, are friendly, and very professional. Great people to deal with.

2/8/19
Yesterday Mark, the owner, came and cleaned my carpet and he did a stellar job! He was professional, considerate, and did a thorough job from beginning to end. I would highly recommend the company to my relatives and friends.

2/8/19
Yesterday Mark, the owner, came and cleaned my carpet and he did a stellar job! He was professional, considerate, and did a thorough job from beginning to end. I would highly recommend the company to my relatives and friends.

My parents started using Thompson Steam Way to clean their carpets years ago. When we moved here, we did the same and have been very pleased with their excellent cleaning and great customer service. This month, we had them do the carpets and all of the tile in my parents' house (floors and counter-tops) before we put it up for sale. What a difference it made! Mark also brought the ozone machine in to get the house smelling as good as it looks. This family-owned business is the absolute best;... Read More...

The people are pleasant, knowledgable, dependable, thorough, and a wonderful group to work with.

great job as always. redfearnes

Always wonderful, and Nelson & Keagen and Karen are always a pleasure to deal wtih.

Mark and Keegan did an outstanding job on our carpet. We are pleased with the results they achieved in cleaning and renewing our carpet. Years of expertise and “state of the art” equipment is what you get with Thompson’s Steam Way, Inc.

Thanks.

My carpet rec'd excellent care from Mark and Keegan.

Mark and his family have been taking care of our carpets for over 15 years and the thing that keeps us coming to them are the results we get! And their friendliness. And their customer service. And their knowledge. And their equipment. And their prices. And their guarantee. And . . . well, you... See More

Thompson Steamway always does an excellent job cleaning our carpets. We have two Labradors, who shed constantly and coincidentally, smell like dogs. We typically get the carpets cleaned twice a year before family visits, and it's like they're brand new! Mark and/or sons always arrive on time, wor... See More

So happy to have found such a professional company! They are always on time and do a beautiful job. My carpets look great and they never leave a mess.

We purchased a home with several wool rugs..had Thompson's Steam do the job for us. They showed up when scheduled, on time with a smile. We then had them come back to do our flagstone floor, Clean and Seal as well as our tile flooring. These young men, Nelson and Keegan were just the best. SUPER pro... See More

What personal and superb service. I highly recommend this business for your carpet care needs!

I chose Thompson's on a gut feel after reading reviews. We just closed on a house and we're appalled at the conditions after the owner had moved out. Mark told us he could clean the tile & grouting which would make a Big difference so we handed him the keys and said Do It! When we came back a week l... See More