Thompson's Steamway, Inc.

Reviews: 153

Average: 4.9 out of 5 Stars

1446 W. Gurley St.
Prescott, Az 86305
United States
6/21/19
Don and Sandy G gave Thompson's Steamway, Inc. a 5 star Rating
6/21/19
Sharon D gave Thompson's Steamway, Inc. a 5 star Rating
6/12/19

Excellent service, fantastic cleaning, friendly & polite service guys. Thank you!

Thompson's Steamway, Inc. Replied: Thank you so much Theresa and Richard -... Read More
6/08/19

We have several room-sized wool rugs from India that we've owned since 2001, and while we vacuum them regularly, we've never had them professionally cleaned.

Thompson's came out to estimate the job... an estimate that was lower than the local competition. They picked up the rugs, and delivered them back to us as promised, including putting the furniture back on them.

Best of all, the rugs are like new! Excellent work.

This is the kind of honest, family-owned business that we always wish for, but seldom find...

Lee Harrison gave Thompson's Steamway, Inc. a 5 star Review on Google
6/04/19

They came when they said they would. They did an excellent job. Everyone was professional. Carpets and tile look like new and smell so fresh. Will definitely use them again. Prices were reasonable.

Thompson's Steamway, Inc. Replied: Thank you so much Nancy for your... Read More
4/03/19
Kathy C gave Thompson's Steamway, Inc. a 5 star Rating
Thompson's Steamway, Inc. Replied: Thank you Kathy - we appreciate you!!
4/03/19
Heather V gave Thompson's Steamway, Inc. a 5 star Rating
3/29/19

Thompson Steamway came to my house exactly on time. They clean my carpet to where it looks new. They moved the furniture and left the rooms in good order. Everything looked great. They also followed
through with a call the next day to make
sure everything was to my liking. I would highly recommend... See More

Thompson's Steamway, Inc. Replied: Thank you so much for the kind words... Read More
3/21/19

Prompt, polite, personable, and incredibly thorough. All the good adjectives!! I’ll definitely be using them again!

Thompson's Steamway, Inc. Replied: Thank you so much Karen for the kind... Read More
3/18/19

Your service has been outstanding for all the years we have used you. Hope to do it again at the end of summer.

Thompson's Steamway, Inc. Replied: Thank you for your loyalty of over 12... Read More
3/15/19

Thompson’s Steamway has cleaned all our carpets, Middle Eastern rugs and tile floors since we moved to Prescott 5 years ago. We trust in them to be in our home and to provide consistently outstanding professional care and service. Our rugs and carpets look like new after each visit. We highly re... See More

Thompson's Steamway, Inc. Replied: Thank you so much for your kind words... Read More
3/14/19

As usual we were very pleased with the work that was done and are glad that those who do the work do it well and are also polite and nice to be around.

Thompson's Steamway, Inc. Replied: Thank you Pat for your kind words! The... Read More
3/13/19
Robert F gave Thompson's Steamway, Inc. a 5 star Rating
3/13/19

we are repeat customers due to their great service. price, and politeness. they are complete professonals with great followup.

Thompson's Steamway, Inc. Replied: Thank you Lanette - we appreciate you... Read More
3/05/19

We had a pet accident and Thompson's came the same day and did a great job of removing the large stain. They follow-up, are friendly, and very professional. Great people to deal with.

Thompson's Steamway, Inc. Replied: Thank you Helen for the review ~ we... Read More
2/08/19

2/8/19
Yesterday Mark, the owner, came and cleaned my carpet and he did a stellar job! He was professional, considerate, and did a thorough job from beginning to end. I would highly recommend the company to my relatives and friends.

Thompson's Steamway, Inc. Replied: Thank you Sharon for taking a moment to... Read More
2/08/19

2/8/19
Yesterday Mark, the owner, came and cleaned my carpet and he did a stellar job! He was professional, considerate, and did a thorough job from beginning to end. I would highly recommend the company to my relatives and friends.

Thompson's Steamway, Inc. Replied: Sharon - Thank you for your review and... Read More
1/19/19

My parents started using Thompson Steam Way to clean their carpets years ago. When we moved here, we did the same and have been very pleased with their excellent cleaning and great customer service. This month, we had them do the carpets and all of the tile in my parents' house (floors and counter-tops) before we put it up for sale. What a difference it made! Mark also brought the ozone machine in to get the house smelling as good as it looks. This family-owned business is the absolute best;... Read More...

Laura H. gave Thompson's Steamway, Inc. a 5 star Review on Google
1/15/19

The people are pleasant, knowledgable, dependable, thorough, and a wonderful group to work with.

Thompson's Steamway, Inc. Replied: Thank you Paula and Michael!! We... Read More
12/22/18

great job as always. redfearnes

Thompson's Steamway, Inc. Replied: Thank you so much Shirley and Barry for... Read More
12/21/18

Always wonderful, and Nelson & Keagen and Karen are always a pleasure to deal wtih.

Thompson's Steamway, Inc. Replied: Awww....thank you so much Brigie! We... Read More
12/12/18

Mark and Keegan did an outstanding job on our carpet. We are pleased with the results they achieved in cleaning and renewing our carpet. Years of expertise and “state of the art” equipment is what you get with Thompson’s Steam Way, Inc.

Thanks.

Thompson's Steamway, Inc. Replied: Thank you Bob for taking a moment to... Read More
12/11/18

My carpet rec'd excellent care from Mark and Keegan.

Thompson's Steamway, Inc. Replied: Thank you Janet - Mark and Keegan... Read More
12/11/18

Mark and his family have been taking care of our carpets for over 15 years and the thing that keeps us coming to them are the results we get! And their friendliness. And their customer service. And their knowledge. And their equipment. And their prices. And their guarantee. And . . . well, you... See More

Thompson's Steamway, Inc. Replied: WOW! Thank you Dean for your wonderful... Read More
11/17/18

Thompson Steamway always does an excellent job cleaning our carpets. We have two Labradors, who shed constantly and coincidentally, smell like dogs. We typically get the carpets cleaned twice a year before family visits, and it's like they're brand new! Mark and/or sons always arrive on time, wor... See More

Thompson's Steamway, Inc. Replied: Thank you so much Laura for your... Read More
11/16/18

So happy to have found such a professional company! They are always on time and do a beautiful job. My carpets look great and they never leave a mess.

Thompson's Steamway, Inc. Replied: Thank you Vicki and Larry - we... Read More
11/12/18

We purchased a home with several wool rugs..had Thompson's Steam do the job for us. They showed up when scheduled, on time with a smile. We then had them come back to do our flagstone floor, Clean and Seal as well as our tile flooring. These young men, Nelson and Keegan were just the best. SUPER pro... See More

Thompson's Steamway, Inc. Replied: WOW! Thank you so much for your review... Read More
10/19/18

What personal and superb service. I highly recommend this business for your carpet care needs!

Thompson's Steamway, Inc. Replied: Thank you C.J. and Richard! Welcome to... Read More
10/12/18

I chose Thompson's on a gut feel after reading reviews. We just closed on a house and we're appalled at the conditions after the owner had moved out. Mark told us he could clean the tile & grouting which would make a Big difference so we handed him the keys and said Do It! When we came back a week l... See More

Thompson's Steamway, Inc. Replied: Thank you so much for your review... Read More
Samantha Graham Recommends Thompson's Steamway, Inc.

DID A GREAT JOB ON OUR CARPETING. RIGHT ON TIME AND COURTEOUS SERVICE AND FOLLOWUP. Heather & Rick Van Name

2 months ago
Margaret Hopper gave Thompson's Steamway, Inc. a 5 star review

Would recommend Thompson’s Steam Way for their excellent service and courteous service people. Did a fantastic job on our traffic areas, large wool area rug, and 6 microfiber chairs I purchased second hand. They look brand new!

1 year ago
Mick Szoka gave Thompson's Steamway, Inc. a 5 star review

The absolute example of professionalism!! From speaking with Karen, to meeting Mark for the quote, to the work that Mark and his team did, everything was top notch quality and the floors look amazing! We had them strip and seal 18 year old flagstone floors that had not seen much attention since they were installed. The difference is stunning and I am sure they look better than they ever have in the past!! Great job Thompson's Steam Way!!

1 year ago
Cheryl Niven gave Thompson's Steamway, Inc. a 5 star review

I have used Thompson's twice now and they did a great job both times! I doubted that anyone could clean up the mess my sick dog made during our stay in a rental house. I thought for sure that we would have to replace the carpeting. That would have been thousands of dollars. Thompson's to the rescue. Not only did we NOT have to replace the carpeting, but we were NOT charged a dime for anything regarding the carpeting. The carpeting was pristine clean! Thank you, Thompson's!!!

1 year ago
Jessica Bicker gave Thompson's Steamway, Inc. a 5 star review

Very professional and quick. Our carpet looks great!

1 year ago
Nancy Vargo gave Thompson's Steamway, Inc. a 5 star review

Been cleaning our carpet and furniture for 20 years. Wouldn't call anyone else.

2 years ago
Paula Beck gave Thompson's Steamway, Inc. a 4 star review
2 years ago
Andy Sharon Logan gave Thompson's Steamway, Inc. a 5 star review

Thank you Mark Thompson and family for excellent professional services!

4 years ago
Reyn Bortness gave Thompson's Steamway, Inc. a 5 star review
5 years ago
Whitney Prentice gave Thompson's Steamway, Inc. a 5 star review
5 years ago

Next page

Scroll To Top