Thompson's Steamway, Inc.

183 Reviews

Average: 4.9 out of 5 Stars

1446 W. Gurley St.
Prescott, Az 86305
United States
928-776-9123
3/01/20

Andrea Highly Recommends Thompson's Steamway, Inc. to their friends & family!

Andrea M gave Thompson's Steamway, Inc. a 5 star Rating
Thompson's Steamway, Inc. Replied: Thank you Andrea ~ The Thompson Family
3/02/20

We’ve been using Thompson’s since we moved to Prescott 8 years ago and other family members have used their services even longer. Mark Thompson, his sister and sons are a great team! They are friendly, professional, dependable, very reasonably priced and do an excellent job on carpets and til... See More

Thompson's Steamway, Inc. Replied: Thank You Laura ~ we appreciate your... Read More
2/20/20


In the case of Thompson Steam Way, it started as a phone conversation with Karen in the office. She should have the title of “Director of First Impressions”. What a great attitude she displays over the phone. From that point forward it only got better. We scheduled a time for Mark to come to ... See More

Thompson's Steamway, Inc. Replied: Thank You Richard for your kind words!... Read More
2/06/20

Quality of service. Friendly yet professional technicians....

Jan Gorman McKay recommends Thompson's Steamway, Inc. on Facebook
2/06/20

Jan is very excited to recommend Thompson's Steamway, Inc.

Jan M gave Thompson's Steamway, Inc. a 5 star Rating
2/03/20

Thompson's Steamway did a fantastic job cleaning my carpets and area rugs. They were very professional, on time, and did an excellent job. I would highly recommend them to friends and family!!!

Thompson's Steamway, Inc. Replied: Thank you Joan - we appreciate you... Read More
2/01/20

Pat had a great experience with Thompson's Steamway, Inc.

Pat L gave Thompson's Steamway, Inc. a 5 star Rating
Thompson's Steamway, Inc. Replied: Thank you Pat ~ we appreciate you! ~ Thompson's
1/30/20

Great carpet cleaning. Only place we use. Thanks

Thompson's Steamway, Inc. Replied: Thank you Ron - we really appreciate... Read More
1/16/20

Thompson's Steamway, Inc. got a great recommendation by Keegan

Keegan T gave Thompson's Steamway, Inc. a 5 star Rating
1/16/20

Great cleaning done by Thompson’s steam way!

1/16/20

We picked Thompson's because other vendors would only give a price based on the number of rooms rather than square feet. This is very difficult with an open floor plan. Additionally the other vendor relied on your counting of rooms sight unseen. This could only lead to problems with the final pri... See More

Thompson's Steamway, Inc. Replied: Thank you Joe and Paula for trusting us... Read More
1/08/20

Very efficient service. Cleaning of carpets and area rugs done thoroughly. Very respectful staff. They are also willing to oblige for repeat cleaning areas of high traffic areas . Very knowledgeable in carpet fibers, etc.

Thompson's Steamway, Inc. Replied: Thank you for the review Jeanette - we... Read More
12/12/19

Nelson and Keegan did an outstanding job with the carpet cleaning. It came out spotless and very clean thanks to their expertise and the efficient "state of the art" machine. Thanks to all the staff at Thompson's Steam Way that make this happen.

Thompson's Steamway, Inc. Replied: Thank You Bob! We appreciate the... Read More
11/19/19

On time, performed tasks in a timely, thorough, and professional fashion, and advised on tile maintenance. Great job and great customer service! Recommend highly!

Thompson's Steamway, Inc. Replied: Thank you Kim and John for taking a... Read More
10/11/19

The technicians were very efficient and my carpet looks great. I will definitely use them again.

Thompson's Steamway, Inc. Replied: Thank you Jean - the tech's take a lot... Read More
7/18/19

wonderful product, wonderful workers. thank yoy!

Thompson's Steamway, Inc. Replied: Thank You Pat and Dick - we appreciate... Read More
6/21/19

Don and Sandy enjoyed the experience with

Don and Sandy G gave Thompson's Steamway, Inc. a 5 star Rating
6/23/19

Sharon is very excited to recommend

Sharon D gave Thompson's Steamway, Inc. a 5 star Rating
6/12/19

Excellent service, fantastic cleaning, friendly & polite service guys. Thank you!

Thompson's Steamway, Inc. Replied: Thank you so much Theresa and Richard -... Read More
6/08/19

We have several room-sized wool rugs from India that we've owned since 2001, and while we vacuum them regularly, we've never had them professionally cleaned.

Thompson's came out to estimate the job... an estimate that was lower than the local competition. They picked up the rugs, and delivered them back to us as promised, including putting the furniture back on them.

Best of all, the rugs are like new! Excellent work.

This is the kind of honest, family-owned business that we always wish for, but seldom find...

Lee Harrison gave Thompson's Steamway, Inc. a 5 star Review on Google
6/26/19

I continue to use Thompson's Steamway because they have met all my carpet, upholstery and floor treatment need for the last 15 years.
They are always friendly, always on time and leave everything in place, fresh and clean. Call them to make an appointment and a wonderful lady named Karen will welcom... See More

6/04/19

They came when they said they would. They did an excellent job. Everyone was professional. Carpets and tile look like new and smell so fresh. Will definitely use them again. Prices were reasonable.

Thompson's Steamway, Inc. Replied: Thank you so much Nancy for your... Read More
4/10/19

DID A GREAT JOB ON OUR CARPETING. RIGHT ON TIME AND COURTEOUS SERVICE AND FOLLOWUP.

Heather & Rick Van Name...

Samantha Graham recommends Thompson's Steamway, Inc. on Facebook
4/04/19

Kathy enjoyed the experience with

Kathy C gave Thompson's Steamway, Inc. a 5 star Rating
Thompson's Steamway, Inc. Replied: Thank you Kathy - we appreciate you!!
4/10/19

Heather is very excited to recommend

Heather V gave Thompson's Steamway, Inc. a 5 star Rating
3/31/19

Thompson Steamway came to my house exactly on time. They clean my carpet to where it looks new. They moved the furniture and left the rooms in good order. Everything looked great. They also followed
through with a call the next day to make
sure everything was to my liking. I would highly recommend... See More

Thompson's Steamway, Inc. Replied: Thank you so much for the kind words... Read More
3/21/19

Prompt, polite, personable, and incredibly thorough. All the good adjectives!! I’ll definitely be using them again!

Thompson's Steamway, Inc. Replied: Thank you so much Karen for the kind... Read More

I recently had Thompson's come over to clean my area rug, the two boys came over and did a fantastic job for me. I appreciate that Thompson didn't consider... more

James B. gave Thompson's Steam Way a 5 star review

We have several room-sized wool rugs from India that we've owned since 2001, and while we vacuum them regularly, we've never had them professionally... more

Lee H. gave Thompson's Steam Way a 5 star review

Great result and professional experience from scheduling to completion! Cleaning of the tile floor turned out well, and the crew performed professionally.... more

John C. gave Thompson's Steam Way a 5 star review

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