Thompson's Steamway, Inc.

Reviews: 101

Average: 4.9 out of 5 Stars

1446 W. Gurley St.
Prescott, Az 86305
United States
5/25/18

The techs were, as usual, on time, courteous, and thorough in the moving of furniture and carpet cleaning. We continue to use your service because of your completeness in the cleaning process..... See More

Thompson's Steamway, Inc. Replied: Thank you so much for taking the time... Read More
5/18/18

Would recommend Thompson’s Steam Way for their excellent service and courteous service people. Did a fantastic job on our traffic areas, large wool area rug, and 6 microfiber chairs I purchased second hand. They look brand new!... See More

Thompson's Steamway, Inc. Replied: Margaret thank you so much for your... Read More
5/08/18

The absolute example of professionalism!! From speaking with Karen, to meeting Mark for the quote, to the work that Mark and his team did, everything was top notch quality and the floors look amazing! We had them strip and seal 18 year old flagstone floors that had not seen much attention since they... See More

Thompson's Steamway, Inc. Replied: Wow! Thank you so much for the review!... Read More
4/27/18

Help very polite. Did a good job.... See More

Thompson's Steamway, Inc. Replied: Thank you Bob for your review! We... Read More
4/17/18

Right on time. Great service and the carpets look amazing you guys are awesome.... See More

Thompson's Steamway, Inc. Replied: Thank you Vicki!! We appreciate you... Read More
4/12/18

Good job Always reliable and thorough... See More

Thompson's Steamway, Inc. Replied: Faith...Thank you so much for your... Read More
4/05/18

I wish we could give more than 5 stars. Karen was on point from beginning to end with setting up appointment to following up with our satisfaction. Mark and his team were on time, polite, kind and conscientious. They cleaned, polished and sealed our kitchen, laundry room, bathroom travertine floo... See More

Thompson's Steamway, Inc. Replied: Tamie & Ron ~ Thank you so much for... Read More
3/23/18

Thompson's Steamway, Inc cleaned my synthetic and wool rugs and did a beautiful job. Karen in the office was very helpful. I would definitely use this company again and would definitely recommend them to anyone who needs to have their rugs cleaned. ... See More

Thompson's Steamway, Inc. Replied: Thank you so much Paul & Aide!!... Read More
3/20/18

I have used Thompson's twice now and they did a great job both times! I doubted that anyone could clean up the mess my sick dog made during our stay in a rental house. I thought for sure that we would have to replace the carpeting. That would have been thousands of dollars. Thompson's to the res... See More

Thompson's Steamway, Inc. Replied: Awww.... Thank you so much Cheryl we... Read More
3/15/18

We have multiple, mis-behaving animals, and thus need cleaning frequently. Our carpeting isn't expensive, but the guys do such a great job, it's held up for over ten years. They are prompt, reasonably priced, and we couldn't be happier - they also clean our vinyl periodically, it just shines afterwa... See More

Thompson's Steamway, Inc. Replied: Thank you Kathy!!! We appreciate you!!!
3/14/18

Thompson's Steamway, Inc. did a fabulous job cleaning the carpet in our rental home in Yavapai Hills. They arrived at the scheduled time and were very courteous and answered all the questions I had about cleaning the carpet. They respected our home as if it was their own which we really appreciate... See More

Thompson's Steamway, Inc. Replied: Thank you Ellen for taking the time to... Read More
3/09/18

The folks at Thompson’s Steamway are fantastic to work with. They are very courteous and efficient. They make sure the job is done right! Great value for the cost and so well done. I highly recommend them.... See More

Thompson's Steamway, Inc. Replied: Thank you so much Lynn for trusting us... Read More
3/08/18

I we’ve been using Thompson’s Steamway for 10 years and have been very happy with their service. The rugs are always clean with special attention to problem areas. Very important because we have pets. Service is always friendly and courteous. We intend to continue with this company.

Helen an... See More

Thompson's Steamway, Inc. Replied: Thank you Helen - we appreciate you... Read More
3/07/18

I’ve been a customer for 4 years and would not use anyone else. Thompson’s do an outstanding job every single time on my carpet, rugs and flooring. I never have to worry about the quality of their work. It’s akways exemplary. The staff is always professional and friendly. They feel like family... See More

Thompson's Steamway, Inc. Replied: Thank you Kathy for your kind words! We... Read More
3/02/18

Great company, excellent work! We don’t trust our carpets to anyone else! These guys are professionals through and through. A great family owned business ... See More

Thompson's Steamway, Inc. Replied: Thank You Erica & Brandon -... Read More
2/23/18

Have used Thompson’s for years and always do a great and timely job. ... See More

2/16/18

Showed up on time and did a great job getting our tile and grout gleaming, sealed, and in perfect shape.... See More

Thompson's Steamway, Inc. Replied: Thank You John & Bridgett for the... Read More
2/15/18

Prompt, professional and thorough !... See More

Thompson's Steamway, Inc. Replied: Thank you so much for taking the time... Read More

The absolute example of professionalism!! From speaking with Karen, to meeting Mark for the quote, to the work that Mark and his team did, everything was top notch quality and the floors look amazing! We had them strip and seal 18 year old flagstone floors that had not seen much attention since they were installed. The difference is stunning and I am sure they look better than they ever have in the past!! Great job Thompson's Steam Way!!

Mick Szoka gave Thompson's Steam Way Inc a 5 star review

We've been using this family-owned business for over 7 years. They do an excellent job maintaining our carpets and area rugs. The sons are so courteous and professional, and their work is exemplary. We highly recommend!

Kimberly Finston gave Thompson's Steam Way Inc a 5 star review

Thompson's Steamway, Inc cleaned my synthetic and wool rugs and did a beautiful job. Karen in the office was very helpful. I would definitely use this company again and would definitely recommend them to anyone who needs to have their rugs cleaned. Great Job!

Aide Marquez gave Thompson's Steam Way Inc a 5 star review

These guys are professionals through and through. We don’t trust cleaning our carpets to anyone else. They always go above and beyond, reasonably priced, and very friendly. A great family owned business!

Brandon Montoya gave Thompson's Steam Way Inc a 5 star review

Excellent cleaning of our rug. It looks like new! Mark and Karen are very kind and helpful.

Chris Wolf gave Thompson's Steam Way Inc a 5 star review

Would recommend Thompson’s Steam Way for their excellent service and courteous service people. Did a fantastic job on our traffic areas, large wool area rug, and 6 microfiber chairs I purchased second hand. They look brand new!

Margaret Hopper gave Thompson's Steamway, Inc. a 5 star review

The absolute example of professionalism!! From speaking with Karen, to meeting Mark for the quote, to the work that Mark and his team did, everything was top notch quality and the floors look amazing! We had them strip and seal 18 year old flagstone floors that had not seen much attention since they were installed. The difference is stunning and I am sure they look better than they ever have in the past!! Great job Thompson's Steam Way!!

Mick Szoka gave Thompson's Steamway, Inc. a 5 star review

I have used Thompson's twice now and they did a great job both times! I doubted that anyone could clean up the mess my sick dog made during our stay in a rental house. I thought for sure that we would have to replace the carpeting. That would have been thousands of dollars. Thompson's to the rescue. Not only did we NOT have to replace the carpeting, but we were NOT charged a dime for anything regarding the carpeting. The carpeting was pristine clean! Thank you, Thompson's!!!

Cheryl Niven gave Thompson's Steamway, Inc. a 5 star review

Very professional and quick. Our carpet looks great!

Jessica Bicker gave Thompson's Steamway, Inc. a 5 star review

Been cleaning our carpet and furniture for 20 years. Wouldn't call anyone else.

Nancy Vargo gave Thompson's Steamway, Inc. a 5 star review
Paula Beck gave Thompson's Steamway, Inc. a 4 star review

Thank you Mark Thompson and family for excellent professional services!

Andy Sharon Logan gave Thompson's Steamway, Inc. a 5 star review
Reyn Bortness gave Thompson's Steamway, Inc. a 5 star review
Whitney Prentice gave Thompson's Steamway, Inc. a 5 star review

If you need your carpets cleaned and want great, friendly service, you've found the company. Amazing people!

Morgan Palmer-Lacey gave Thompson's Steamway, Inc. a 5 star review

We needed to have a 6x8moderately soiled rug cleaned, and had difficulty finding a place that could help us. Based on a recommendation from another dry... more

Joe S. gave Thompson's Steam Way a 5 star review

A broken plumbing fixture on the third floor of a friend's, less than one year old, building and the subsequent fresh water flood, on the Saturday of this... more

James L. gave Thompson's Steam Way a 5 star review

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