John Schwartz

4/15/23

Always friendly. Always helpful. Lucky to have them and so close.

The UPS Store Palencia Replied: Hello John Schwartz, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. We look forward to seeing you again. Thanks, John...

John Schwartz gave The UPS Store Palencia a 5 star Review

Jeff Folckemer

4/14/23

Great service and Manager can do just about anything with printing and shipping.

The UPS Store Palencia Replied: Thanks for the review, Jeff Folckemer! You can always count on The UPS Store for world-class services and quality assistance. Come by whenever you need us! Thanks, John Owner

Jeff Folckemer gave The UPS Store Palencia a 5 star Review

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GEORGETTE CREWS

4/14/23

This UPS Store has the friendliest, most helpful, and efficient employees!!

GEORGETTE CREWS gave The UPS Store Palencia a 5 star Review

Joshua Gibson

4/14/23

The guys at the UPS Store are always professional and I can count on them for fulfilling my business needs.

The UPS Store Palencia Replied: We love to hear it! Thanks so much for always choosing The UPS Store, Joshua Gibson. We appreciate your business and all the kind words. See you next time! Thanks, John Owner

Joshua Gibson gave The UPS Store Palencia a 5 star Review

Cynthia Markey

4/14/23

Cynthia Markey gave The UPS Store Palencia a 5 star Rating

Stephanie Mason

12/22/22

Stephanie Mason gave The UPS Store Palencia a 5 star Rating

Julie Pearson

9/06/22

Quick service, friendly problem solving.

The UPS Store Palencia Replied: Julie, we appreciate you taking the time to give us a review. We truly enjoy being a part of the local a s business community. Thanks, John Owner

Julie Pearson gave The UPS Store Palencia a 5 star Review

Excel Appliance Service

8/02/22

Excel Appliance Service gave The UPS Store Palencia a 5 star Rating

ELLEN TOE

8/01/22

Friendly, great customer service

The UPS Store Palencia Replied: We’re glad to be able to help. Thanks, John Owner

ELLEN TOE gave The UPS Store Palencia a 5 star Review

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LINDA KEPNER

7/29/22

Efficient, courteous staff. Thank you!

LINDA KEPNER gave The UPS Store Palencia a 5 star Review

Erica Geda

7/28/22

This is my local UPS store and my lifeline to my family. I regularly ship care packages all over the US and occasionally over seas.
Everyone at the Palencia UPS store is knowledgeable and helpful. They help manage the expensive cost of shipping by suggesting the most cost effective route of transport.

The UPS Store Palencia Replied: Erica, We’re so happy to be your shipping, packing and printing store! Being a part of the community is something we’re proud of. We try to be as diligent as possible to offer you every option for our customers. Thank you so much for the nice review. Thanks, John Owner

Erica Geda gave The UPS Store Palencia a 5 star Review

Mark Lichtenstein

7/22/22

Staff helpful, good experience

The UPS Store Palencia Replied: Thank you Mark! We appreciate you! Thanks, John Owner

Mark Lichtenstein gave The UPS Store Palencia a 4 star Review

Bonnie McDole

7/12/22

Always a quick and efficient process. I won't go anywhere else!

The UPS Store Palencia Replied: Bonnie, wow! We appreciate you and your business. Can’t wait to see you again. Thanks, John Owner

Bonnie McDole gave The UPS Store Palencia a 5 star Review

Joseph Calandrino

6/29/22

Fast and efficient

The UPS Store Palencia Replied: Thanks for the review Joseph. We are glad we were able to help with all your needs. Sincerely, John Owner

Joseph Calandrino gave The UPS Store Palencia a 5 star Review

Etymology of words

6/27/22

I just paid 2.40$ to print 1 piece of paper black and white, I find that extremely expensive..

I first gave a 1 star rating, but will change it because of the response of the store owner, he’s right.. some of the costs are probably out of your control, changing it to 4 star review ;)

The UPS Store Palencia Replied: Etymology of words, Thanks for the review. Please understand that anytime an employee has to go to the print computer and print something, there is a 2.00 print fee and cost for copies. This helps with rising labor cost, print and ink. The price is always disclosed upfront so there are no...

Etymology of words gave The UPS Store Palencia a 4 star Review

Deanna Murphy

6/14/22

Deanna Murphy gave The UPS Store Palencia a 5 star Rating

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DEANNA MURPHY

6/14/22

I like this store. It is clean and organized. The people are friendly and make it easy to send and receive

DEANNA MURPHY gave The UPS Store Palencia a 5 star Review

Greg burke

6/13/22

Always efficient and knowledgeable service!

The UPS Store Palencia Replied: Thank you Greg! John Owner

Greg burke gave The UPS Store Palencia a 5 star Review

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ELIZABETH WILLIS

6/10/22

Love this store. Always super friendly and helpful!

ELIZABETH WILLIS gave The UPS Store Palencia a 5 star Review

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JUDY SOLOMONS

6/06/22

The two gentlemen that worked at that store went out of their way to help me get paperwork faxed to an attorney

JUDY SOLOMONS gave The UPS Store Palencia a 5 star Review

Anne Williamson

5/28/22

Kind, patient and friendly. Great experience and conveniently located. Found service excellent and happy to assist.

The UPS Store Palencia Replied: Thanks for the kind review. We’re glad to be a part of the business and local community. We hope to see you soon.

Anne Williamson gave The UPS Store Palencia a 5 star Review

Chris butt

5/27/22

Happy to have a UPS store so close and it really helps that the people there really care about their customers wants and needs. Chris that works there always goes above and beyond.

The UPS Store Palencia Replied: Thanks for the nice review.

Chris butt gave The UPS Store Palencia a 5 star Review

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Jeff Johnson

5/27/22

Great staff. Efficient service!

Jeff Johnson gave The UPS Store Palencia a 5 star Review

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JOHNA BEAMAN

5/15/22

I always get fast friendly service

JOHNA BEAMAN gave The UPS Store Palencia a 5 star Review

Dave Glabb

5/07/22

The employees are always very friendly and helpful.

The UPS Store Palencia Replied: Dave, thanks for feedback. We appreciate you and are happy to be a part of the business community. Thanks, John Owner

Dave Glabb gave The UPS Store Palencia a 5 star Review

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DOTTIE SMITH

4/30/22

The service is excellent everytime I need shipping. The facility is clean and pleasant. Good people!

DOTTIE SMITH gave The UPS Store Palencia a 5 star Review

Sharon Piety-Nowell

4/30/22

Great service and caring, friendly attention

The UPS Store Palencia Replied: Thank you for the review Sharon. We’re glad to be here for all your shipping, packing and printing needs!

Sharon Piety-Nowell gave The UPS Store Palencia a 5 star Review

debra Metcalf

4/25/22

They are very nice ,helpful and efficient

The UPS Store Palencia Replied: Debra, Thanks for the review.

debra Metcalf gave The UPS Store Palencia a 5 star Review

Sara Ortwein

4/21/22

Chris is amazing and so is “the new guy” this store has always helped with all my printing needs and returns. So friendly!

The UPS Store Palencia Replied: Thanks Sara. I’ll be sure to share with the team. We appreciate the nice feedback. Sincerely, John Owner

Sara Ortwein gave The UPS Store Palencia a 5 star Review

4/11/22

Overcharges for packing and shipping. PLEASE AVOID THIS LOCATION. Charged for Box $35, $9 for packing foam and $4 for them to pack it. Total $164. Customer receives says no packing inside just loose. Normal cost to ship is like $60.

The my life sucks attitude is np with me. You could be having a bad day but don't blatantly rip me off and charge for things I didn't want and you didn't put.

The UPS Store Palencia got a Positive Recommendation on Facebook