Bev Taylor

8/09/24

Bev Taylor gave The UPS Store Palencia a 5 star Rating

Frank Villafane

8/09/24

Frank is very excited to recommend The UPS Store Palencia

The UPS Store Palencia Replied: Thank you for taking the time to leave us a rating, Frank Villafane! See you next time.

Frank Villafane gave The UPS Store Palencia a 5 star Rating

Ian Fischer

8/05/24

Easy drop off / shipping experience. Advised against using USPS because they are super slow.

The UPS Store Palencia Replied: Hi Ian Fischer, we love hearing this feedback! We want to make sure we're providing quick, easy, and seamless experience. Thanks so much for sharing your review.

Ian Fischer gave The UPS Store Palencia a 5 star Review

Keith G

8/01/24

Update 08/01/2024: This will provide you with the DIFFERENCE in shipping fragile with OUR UPS store and staff vs the Post Office. Buyer chose first time with post office to save money on China from 1878 (T&R Boote - England), although packed with dishware box, per dish padding, extra foam, bubble etc and marked fragile (see pics attached as a result), now the buyer gets to deal with obtaining something back under their insurance, she stated it looked like the box was kicked in…..

Now, look at the lovely response from the buyer purchasing a second batch which was packed and shipped via OUR store and staff (big shout out and thank you)!

Second batch completed by OUR UPS people:

I got the box opened and its contents unwrapped and everything is fine! But everything was so well wrapped that it came through fine. Everything was excellently...

The UPS Store Palencia Replied: Thanks for the review Keith. It truly means a lot to me and my staff. Thanks, John Owner

Keith G gave The UPS Store Palencia a 5 star Review

Andrew Tournoy

7/25/24

Very helpful as always!

The UPS Store Palencia Replied: Hello Andrew Tournoy, we are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else, we can do to enhance your experience; please don't hesitate...

Andrew Tournoy gave The UPS Store Palencia a 5 star Review

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CHARLES GEHRING

7/18/24

Always attentive and quick to respond. Most importantly, customer centric.

CHARLES GEHRING gave The UPS Store Palencia a 5 star Review

Patrick Miko

7/13/24

Friendly staff and super convenient!

The UPS Store Palencia Replied: Thank you for the review, Patrick Miko! Much appreciation from everyone here at The UPS Store.

Patrick Miko gave The UPS Store Palencia a 5 star Review

Vicki Ochs

7/06/24

Fabulous new staff. Made me feel welcome. So greatful that I could send a package USPS also even though it was very expensive they still delivered! Wonderful. Thank you 😊

The UPS Store Palencia Replied: Hi Vicki Ochs, we love hearing this feedback! We want to make sure we're providing our customers with the best service possible. Thanks so much for sharing your review.

Vicki Ochs gave The UPS Store Palencia a 5 star Review

Mihaela Oroveanu

7/05/24

I always go to UPS Palencia for all mailing and even notary needs. Everyone is professional and very helpful. Once that I give my phone number it takes just a couple of minutes and I leave happy!
I will definitely recommend UPS Palencia

The UPS Store Palencia Replied: Mihaela, thanks so much for taking the time to share your 5 star experiences. So glad we can help you with shipping, notary and all of your other business needs! Hope to see you soon!

Mihaela Oroveanu gave The UPS Store Palencia a 5 star Review

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JOHN BARRETT

7/03/24

High attention to customer service and satisfaction.

JOHN BARRETT gave The UPS Store Palencia a 5 star Review

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DAVID PORTER

7/02/24

Staff is courteous, helpful, and knowledgeable. A+

DAVID PORTER gave The UPS Store Palencia a 5 star Review

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BAPTIST PRIMARY CARE HILDEN

6/13/24

They are very helpful and pleasant. Always have a good experience!

BAPTIST PRIMARY CARE HILDEN gave The UPS Store Palencia a 5 star Review

donna gunion

6/07/24

donna Strongly Recommends The UPS Store Palencia

The UPS Store Palencia Replied: Thank you for taking the time to leave us a rating, Donna Gunion! See you next time.

donna gunion gave The UPS Store Palencia a 5 star Rating

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MARGARET RANDALL

6/03/24

I love using them because they make everything so easy!

MARGARET RANDALL gave The UPS Store Palencia a 5 star Review

K&N Loucy

5/22/24

Very convenient and excellent hours of availability!

The UPS Store Palencia Replied: Hi K&N Loucy, we love hearing this feedback! We want to make sure we're providing our customers with the best service possible. Thanks so much for sharing your review.

K&N Loucy gave The UPS Store Palencia a 5 star Review

Joanie Salisbury

5/17/24

I love our local UPS store at Palencia the team is genuinely nice and Helpful .

The UPS Store Palencia Replied: Thanks Joanie!

Joanie Salisbury gave The UPS Store Palencia a 5 star Review

Mary Anne Pearl

5/15/24

Mary Anne Pearl gave The UPS Store Palencia a 5 star Rating

LowDownBros TooSweet

5/15/24

This store and the staff are an absolute pleasure to be around. Since opening new at Palencia 2019 they have provided a customer experience that has gotten better and better over time. They feel like family and treat their customers as such.

The UPS Store Palencia Replied: Dear, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is...

LowDownBros TooSweet gave The UPS Store Palencia a 5 star Review

eleetsepil

5/05/24

Everyone is capable and most agreeable so it is a pleasure to come to this UPS store!

The UPS Store Palencia Replied: Hello, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your experience, please...

eleetsepil gave The UPS Store Palencia a 5 star Review

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MARTHA AMICO

5/02/24

Great customer service

MARTHA AMICO gave The UPS Store Palencia a 5 star Review

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RINALDO DILORATO

4/28/24

Helpful , offers all the options for shipping best and most economical on the time frame needed

RINALDO DILORATO gave The UPS Store Palencia a 5 star Review

Joe Rodriguez

4/28/24

Outstanding customer service and information exchange. They make a mundane experience into a worthwhile event.

The UPS Store Palencia Replied: Hello Joe Rodriguez, thank you for your kind words. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. We look forward to helping you out again.

Joe Rodriguez gave The UPS Store Palencia a 5 star Review

Fred Bryant

4/16/24

Great customer service, quick and easy!

The UPS Store Palencia Replied: Hi Fred Bryant, we love hearing this feedback! We want to make sure we're providing quick, easy, and seamless experience. Thanks so much for sharing your review.

Fred Bryant gave The UPS Store Palencia a 5 star Review

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KRISTI GARRITY

4/10/24

Super convenient and everyone is super friendly!

KRISTI GARRITY gave The UPS Store Palencia a 5 star Review

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BEVERLY TAYLOR

3/26/24

Great service, and friendly staff.

BEVERLY TAYLOR gave The UPS Store Palencia a 5 star Review

Christine Butrus

3/26/24

Everyone is always friendly and extremely helpful. Never had an issue.

The UPS Store Palencia Replied: Hello Christine Butrus, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your...

Christine Butrus gave The UPS Store Palencia a 5 star Review

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JANET SCOTT

3/24/24

Great UPS store! I was able to. Reece in and out with no complications. I’ve been there with a small line and a very short line. Never had any problems. Great store. And I drive from west St. Augustine to use it?

JANET SCOTT gave The UPS Store Palencia a 5 star Review

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REBECCA BIESANZ

3/22/24

I love the Palencia UPS store because they are polite and helpful even when others are waiting. When UPS was unable to ship my FedEx return package, they recommended a close FedEx location. They are very helpful with packing when assistance necessary

REBECCA BIESANZ gave The UPS Store Palencia a 5 star Review

Taylor Turner

3/14/24

I enjoy going into Palencia‘s Shipping center for their customer service and expertise and shipping needs that I have. As a personal stylist and shopper I look for efficiency and their whole team are problem solvers. Lori always has a smile on her face and is ready to help. Thank you for always taking care of us and providing the best care.

The UPS Store Palencia Replied: Hi Taylor Turner, thank you for the review! We know we can always count on Lori. We appreciate the feedback and hope to see you again soon.

Taylor Turner gave The UPS Store Palencia a 5 star Review

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HOLLY WOODS

3/12/24

I loved the store the employees were very sweet and took care of the customers

HOLLY WOODS gave The UPS Store Palencia a 5 star Review