eleetsepil

5/05/24

Everyone is capable and most agreeable so it is a pleasure to come to this UPS store!

The UPS Store Palencia Replied: Hello, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your experience, please...

eleetsepil gave The UPS Store Palencia a 5 star Review

M

MARTHA AMICO

5/02/24

Great customer service

MARTHA AMICO gave The UPS Store Palencia a 5 star Review

R

RINALDO DILORATO

4/28/24

Helpful , offers all the options for shipping best and most economical on the time frame needed

RINALDO DILORATO gave The UPS Store Palencia a 5 star Review

Joe Rodriguez

4/28/24

Outstanding customer service and information exchange. They make a mundane experience into a worthwhile event.

The UPS Store Palencia Replied: Hello Joe Rodriguez, thank you for your kind words. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. We look forward to helping you out again.

Joe Rodriguez gave The UPS Store Palencia a 5 star Review

Fred Bryant

4/16/24

Great customer service, quick and easy!

The UPS Store Palencia Replied: Hi Fred Bryant, we love hearing this feedback! We want to make sure we're providing quick, easy, and seamless experience. Thanks so much for sharing your review.

Fred Bryant gave The UPS Store Palencia a 5 star Review

K

KRISTI GARRITY

4/10/24

Super convenient and everyone is super friendly!

KRISTI GARRITY gave The UPS Store Palencia a 5 star Review

B

BEVERLY TAYLOR

3/26/24

Great service, and friendly staff.

BEVERLY TAYLOR gave The UPS Store Palencia a 5 star Review

Christine Butrus

3/26/24

Everyone is always friendly and extremely helpful. Never had an issue.

The UPS Store Palencia Replied: Hello Christine Butrus, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your...

Christine Butrus gave The UPS Store Palencia a 5 star Review

J

JANET SCOTT

3/24/24

Great UPS store! I was able to. Reece in and out with no complications. I’ve been there with a small line and a very short line. Never had any problems. Great store. And I drive from west St. Augustine to use it?

JANET SCOTT gave The UPS Store Palencia a 5 star Review

R

REBECCA BIESANZ

3/22/24

I love the Palencia UPS store because they are polite and helpful even when others are waiting. When UPS was unable to ship my FedEx return package, they recommended a close FedEx location. They are very helpful with packing when assistance necessary

REBECCA BIESANZ gave The UPS Store Palencia a 5 star Review

Taylor Turner

3/14/24

I enjoy going into Palencia‘s Shipping center for their customer service and expertise and shipping needs that I have. As a personal stylist and shopper I look for efficiency and their whole team are problem solvers. Lori always has a smile on her face and is ready to help. Thank you for always taking care of us and providing the best care.

The UPS Store Palencia Replied: Hi Taylor Turner, thank you for the review! We know we can always count on Lori. We appreciate the feedback and hope to see you again soon.

Taylor Turner gave The UPS Store Palencia a 5 star Review

H

HOLLY WOODS

3/12/24

I loved the store the employees were very sweet and took care of the customers

HOLLY WOODS gave The UPS Store Palencia a 5 star Review

Sandi Gehring

3/09/24

The best UPS store ever...friendly, helpful, accommodating! We won't go anywhere else.

The UPS Store Palencia Replied: Dear Sandi, Thank you so much for your incredible review! We are thrilled to hear that you found us friendly, helpful, and accommodating. As a local business owner and resident of St. Johns County, it is always heartwarming to receive reviews like yours. It reassures us that we are on the right...

Sandi Gehring gave The UPS Store Palencia a 5 star Review

P LA

3/07/24

P LA gave The UPS Store Palencia a 5 star Rating

Victor Impellizzeri Quarto

3/03/24

Excellent customer service. Friendly staff. Very helpful. I doo all my shipping here. A+

The UPS Store Palencia Replied: Hi Victor Impellizzeri Quarto, we love hearing this feedback! Friendly, helpful, and knowledgeable service is what we're all about. Thanks so much for sharing your review.

Victor Impellizzeri Quarto gave The UPS Store Palencia a 5 star Review

S

SUE AMKRAUT

2/24/24

Fast and courteous service!

SUE AMKRAUT gave The UPS Store Palencia a 5 star Review

Rebecca Evans

2/20/24

Rebecca Evans gave The UPS Store Palencia a 5 star Rating

Kristie Doak

2/15/24

The staff here is top notch. Always friendly and helpful!

The UPS Store Palencia Replied: Thanks for the review.

Kristie Doak gave The UPS Store Palencia a 5 star Review

A

ANN BELL

2/09/24

It’s convenient and the staff is efficient and friendly.

ANN BELL gave The UPS Store Palencia a 5 star Review

V

VAL HERRICK

2/06/24

Everyone is so nice and heloful

VAL HERRICK gave The UPS Store Palencia a 5 star Review

Gregory Coleman

2/06/24

The” Under new mgt, “ is working. Fast and efficient and friendly . Saves me 40 minutes as I used to have to go to UPS near Wold Golf Village, to be confident.

The UPS Store Palencia Replied: Hi Gregory Coleman, we love hearing this feedback! Friendly, efficient, and knowledgeable service is what we're all about. Thanks so much for sharing your review.

Gregory Coleman gave The UPS Store Palencia a 5 star Review

William Woods

2/05/24

Package arrived two days early and in great shape.

The UPS Store Palencia Replied: Dear William Woods, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our fast and efficient service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you....

William Woods gave The UPS Store Palencia a 5 star Review

Paul Dobbins

1/31/24

I've had great experiences here especially since new management. Store manager has been very helpful and you can tell runs a good operation...

The UPS Store Palencia Replied: We love to hear it! Thanks so much for always trusting us with your shipments, Paul Dobbins. We always get the job done right. We appreciate your business and all the kind words. See you next time!

Paul Dobbins gave The UPS Store Palencia a 5 star Review

Barbara Schultz

1/31/24

Friendly and quick !!

The UPS Store Palencia Replied: Hi Barbara Schultz, we love hearing this feedback! Friendly, quick, and knowledgeable service is what we're all about. Thanks so much for sharing your review.

Barbara Schultz gave The UPS Store Palencia a 5 star Review

M

MICHAEL JACKSON

1/26/24

They took care of my needs politely and expeditiously.

MICHAEL JACKSON gave The UPS Store Palencia a 5 star Review

J

JOHN KLEIN

1/19/24

The counter people are friendly and efficient. I’ve only used the store for shipping needs, but I’m sure they would be just as helpful with any other service.

JOHN KLEIN gave The UPS Store Palencia a 5 star Review

S

SABINE ASIAMAH

1/16/24

Fast and convenient!

SABINE ASIAMAH gave The UPS Store Palencia a 5 star Review

Doug Wilson

1/06/24

Great people, very helpful and your in and out. Well managed.

The UPS Store Palencia Replied: Hello Doug Wilson, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't...

Doug Wilson gave The UPS Store Palencia a 5 star Review

C

CATHY MIELKE

1/02/24

Great service—friendly and efficient!!

CATHY MIELKE gave The UPS Store Palencia a 5 star Review

Joseph

12/19/23

Came in today for a large notary, Matt & Samy both were Sooo efficient with helping customers and assisting me with stamps and witnesses. These two make a great crew. Thanks y’all.

The UPS Store Palencia Replied: Thank you for the review, Joseph! We appreciate the shoutout for Matt & Samy and will share your awesome feedback about their helpful and efficient service. We're always here for you. See you next time!

Joseph gave The UPS Store Palencia a 5 star Review