The UPS Store Palencia

4.7

1,300 reviews

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BEVERLY CARMICHAEL

12/24/24

The UPS Store Palencia is an excellent business that is friendly and run efficiently. I waited in a long line to ship 12 packages and the young man who waited on me was patient, kind, and helpful. We appreciate having them nearby. My accolades to them!

BEVERLY CARMICHAEL gave The UPS Store Palencia a 5 star Review

Kathy Deuell

12/24/24

Friendly, helpful staff and never have to worry about my packages arriving on time. The added bonus is being able to return Amazon unwanted purchases.

The UPS Store Palencia Replied: Dear Kathy Deuell, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know...

Kathy Deuell gave The UPS Store Palencia a 5 star Review

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BRADLEY DEUELL

12/24/24

Costs a little more, but peace of mind is worth it, because I never have to worry about if or when my packages will make it to their destinations. An added bonus is the ability to return purchases to Amazon. Love you guys! Keep up the good work.

BRADLEY DEUELL gave The UPS Store Palencia a 5 star Review

Jeff Cook

12/23/24

Always have what I need!

The UPS Store Palencia Replied: Hi Jeff Cook, we love hearing this feedback! You can always count on us to have your shipping needs covered. Thanks so much for sharing your review. We look forward to serving you again soon.

Jeff Cook gave The UPS Store Palencia a 5 star Review

betsy larey

12/23/24

The staff is always nice, they’ve gone out of their way to help me on occasion. Great location also!

The UPS Store Palencia Replied: Hello Betsy Larey, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your...

betsy larey gave The UPS Store Palencia a 5 star Review

Hayward Evans

12/22/24

Always good friendly service!

The UPS Store Palencia Replied: Thank you Hayward! We’re appreciate ya! We’re here for all your shipping, packaging, printing, faxing, notarizing, binding, shredding and copying needs! Thanks, John Owner

Hayward Evans gave The UPS Store Palencia a 5 star Review

Jacquie Skurla

12/22/24

Whether there's a longer Christmas packages line, or amazingly you are the only one in the store, the UPS Palencia workers treat you with patience and politeness, like you are the only one who matters at that moment. I love this. thank you.

The UPS Store Palencia Replied: Greetings Jacquie Skurla, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to...

Jacquie Skurla gave The UPS Store Palencia a 5 star Review

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SHIRLEY HINNAU

12/22/24

They provide excellent and fast service. I can always count on them plus their personnel are always so friendly and supportive.

SHIRLEY HINNAU gave The UPS Store Palencia a 4 star Review

Justin Richards

12/18/24

They packed a box for me and shipped it to the correct address. They were also nice. Couldn't ask for more. 5 stars.

The UPS Store Palencia Replied: Hello Justin Richards, thank you for your kind words. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. We look forward to helping you out again.

Justin Richards gave The UPS Store Palencia a 5 star Review

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CELINE BENEDETTO

12/14/24

I love the UPS Store Palencia. I’ve been going for a couple of years now. They are always professional and very friendly. I never hesitate to to use this store. Thank you!

CELINE BENEDETTO gave The UPS Store Palencia a 5 star Review

Victor Lust

12/12/24

Professional, efficient and courteous staff

The UPS Store Palencia Replied: Greetings Victor Lust, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to...

Victor Lust gave The UPS Store Palencia a 5 star Review

Maureen Martyak

12/11/24

Maureen Martyak gave The UPS Store Palencia a 5 star Rating

Michael Kypriss

12/10/24

Sara is truly professional and polite!

The UPS Store Palencia Replied: Hi Michael Kypriss, thank you for the review! We know we can always count on Sara. We appreciate the feedback and hope to see you again soon.

Michael Kypriss gave The UPS Store Palencia a 5 star Review

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LISSA BUCKLEY

12/09/24

Our company has been using this location for nearly 2 years and the staff is always amazing! Mindy, Sarah, and the rest of the team have been so wonderful to work with. Thanks team UPS Palencia!

LISSA BUCKLEY gave The UPS Store Palencia a 5 star Review

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CHERYL SEARLE

12/09/24

Great, friendly service

CHERYL SEARLE gave The UPS Store Palencia a 5 star Review

Ruby Courtland

11/22/24

I always have a great experience at this UPS store. Sarah is always helpful, friendly and efficient.

The UPS Store Palencia Replied: Thanks for the review, Ruby Courtland! Sarah is the best and we'll be sure to share your kind feedback.

Ruby Courtland gave The UPS Store Palencia a 5 star Review

Clifford Squires

11/05/24

Clifford Squires gave The UPS Store Palencia a 4 star Rating

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AMALFIS MEJIA

11/01/24

I love the UPS Store because it’s close to my home and that’s very convenient for me. No complaints at all about their service at the store nor their delivery process.

AMALFIS MEJIA gave The UPS Store Palencia a 5 star Review

Connie Tanner

10/27/24

No issues just prices seem high

The UPS Store Palencia Replied: Dear Connie, Thank you for taking the time to share your feedback with us. As you may know, shipping prices at all The UPS stores are consistent, and we completely understand your concerns regarding inflation. We strive to provide every customer with a world-class experience, and we truly value...

Connie Tanner gave The UPS Store Palencia a 4 star Review

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IVONNE DEL PINO

10/22/24

They were very professional and helpful.

IVONNE DEL PINO gave The UPS Store Palencia a 5 star Review

Denise Kelly

10/16/24

Always pleasant and helpful

The UPS Store Palencia Replied: Hi Denise Kelly, we love hearing this feedback! Friendly and helpful service is what we're all about. Thanks so much for sharing your review. See you next time!

Denise Kelly gave The UPS Store Palencia a 5 star Review

Christine Joo

10/16/24

Always good and speedy service provided!

The UPS Store Palencia Replied: Hi Christine Joo, we love hearing this feedback! We want to make sure we're providing quick, easy, and seamless experience. Thanks so much for sharing your review.

Christine Joo gave The UPS Store Palencia a 5 star Review

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RICHARD LEWIS

10/15/24

Sarah and the rest of her crew are very helpful.

RICHARD LEWIS gave The UPS Store Palencia a 5 star Review

Chuck White

10/14/24

Love this place!! Convenient, professional staff, fast, and always helpful!

The UPS Store Palencia Replied: Hi Chuck White, we love hearing this feedback! Excellent service is what we're all about. Thanks so much for sharing your review.

Chuck White gave The UPS Store Palencia a 5 star Review

Georgette Crews

10/09/24

Everytime I have a package to send, they help me with taping it up and give me my options as far as price or quickest way to get it there. If I have a return like to Amazon, they help me with taping it up as well. They are always willing to help, friendly, and trying their best to get me taken care of as quickly as possible! I've never had a bad experience here - all of their employees are so helpful!

The UPS Store Palencia Replied: Thank you for the review Georgette. We look forward to seeing you again. John Owner

Georgette Crews gave The UPS Store Palencia a 5 star Review

JacK Mercer

10/09/24

Good folks. Always helpful.

The UPS Store Palencia Replied: Hi JacK Mercer, we love hearing this feedback! Friendly, courteous, and knowledgeable service is what we're all about. Thanks so much for sharing your review.

JacK Mercer gave The UPS Store Palencia a 5 star Review

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RENEE MILLER

10/05/24

Best UPS store around!!! Will continue to call it ours!!

RENEE MILLER gave The UPS Store Palencia a 5 star Review

Cindy Holland

10/03/24

Very efficient and professional

The UPS Store Palencia Replied: Hi Cindy Holland, we love hearing this feedback! Excellent service is what we're all about. Thanks so much for sharing your review.

Cindy Holland gave The UPS Store Palencia a 5 star Review

Jane Crisante

9/28/24

Jane LOVED The UPS Store Palencia

The UPS Store Palencia Replied: Thank you for your review, Jane Crisante. We appreciate your feedback and look forward to seeing you soon. Take care!

Jane Crisante gave The UPS Store Palencia a 5 star Rating

john gorman

9/23/24

Really very good staff and service- I drive a few mor miles to use them.

The UPS Store Palencia Replied: Hi John Gorman, thank you for the review! We know we can always count on our team. We appreciate the feedback and hope to see you again soon.

john gorman gave The UPS Store Palencia a 5 star Review

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