Tariq Sekander

8/02/25

We were hosting our daughter's college graduation party and our A/C was not cooling the house...a quick check outside confirmed my worst fear that the outside unit fan was not working. I immediately made a call to SwiftPro at 5:45 and Tyler returned my call very quickly and explained that their crews were winding down for the day, but he would call around to see if he had someone that could come out to check on our A/C units.
Within 20 minutes, I got a call from SwiftPro confirming that David would be at the house within 30 minutes...right on time David was at the front door and ready to get us back operational. David's expertise allowed him to quickly pinpoint the problem, a switch on the outside unit, David had the part on his van, quickly replaced the switch and the cold air started flowing again.
Not only do I appreciate their professionalism and expertise, but their...

SwiftPro Heating, Cooling & Plumbing Replied: Thank you so much, Tariq! We’re incredibly grateful for your kind words and thrilled we could help save such a special moment for your family. Tyler and David were proud to jump in after hours and get your A/C running again—fast, precise, and just in time for the celebration. From diagnosing the...
SwiftPro Heating, Cooling & Plumbing Replied: Thank you so much, Tariq! We’re incredibly grateful for your kind words and thrilled we could help save such a special moment for your family. Tyler and David were proud to jump in after hours and get your A/C running again—fast, precise, and just in time for the celebration. From diagnosing the...

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Ariela Sofer

7/31/25

I came home from travel at 5pm on a 90F day and my home was 103F! I spent over an hour trying to call 10 different HVAC companies and either they didn't answer, referred me to a voice mail, or responded, but told me that they could come tomorrow (even though they claim 24-hour service and urgent service). Given the 103F in the house, that was unacceptable. Then I called SwiftPro and it was different. They answered the call, and told me that they had a technician was on another job but he would come once he was done. Jamie arrived around 8pm, and he did a great job in carefully diagnosing the problem, and finding it to be to be a malfunctioning thermostat rather than an expensive AC repair. He replaced it, also gave advice on maintenance of the HVAC unit. He was very professional and knowledgable and the cost was very reasonable. My house is now back to normal temperatures...

SwiftPro Heating, Cooling & Plumbing Replied: Thank you so much, Ariela! This means a lot to us! We’re so glad we could be there for you when it mattered most, especially after such a frustrating and exhausting search on a 103°F day. Jamie was proud to step in late in the evening, diagnose the issue correctly, and get your home cool again...
SwiftPro Heating, Cooling & Plumbing Replied: Thank you so much, Ariela! This means a lot to us! We’re so glad we could be there for you when it mattered most, especially after such a frustrating and exhausting search on a 103°F day. Jamie was proud to step in late in the evening, diagnose the issue correctly, and get your home cool again...

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Norma Floyd

7/27/25

Outstanding service from SwiftPro HVAC!
I can’t thank the team enough (Jay, Elvis) as their customer service and expertise were A+ from start (initial phone call) to finish! This fantastic response followed 2 months of dealing with horrible results from 3 other HVAC companies in the Alexandria area. Bottom line, Elvis was at my condo the same afternoon I called (after learning about them from Google Gemini AI tool)! He meticulously analyzed the leak problem with excellent problem solving skills. He communicated very well throughout the process and he was highly attentive to details. He shared the plan and returned the next day (again as promised) and literally broke down parts and fixed the leak issue that 3 other companies and their technicians could not identify, let alone solve. I’m now a committed customer with an excellent maintenance plan with SwiftPro. Job well done,...

SwiftPro Heating, Cooling & Plumbing Replied: Thank you so much, Norma! We’re truly honored you found SwiftPro after such a frustrating experience with other companies. Jay and Elvis were proud to step in, carefully diagnose the drain pan leak, and identify the root cause—an improperly leveled unit and misconnected drain lines. By relocating...
SwiftPro Heating, Cooling & Plumbing Replied: Thank you so much, Norma! We’re truly honored you found SwiftPro after such a frustrating experience with other companies. Jay and Elvis were proud to step in, carefully diagnose the drain pan leak, and identify the root cause—an improperly leveled unit and misconnected drain lines. By relocating...

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Cathy C

7/25/25

This is the second time we’ve worked with Alex and the SwiftPro team. Their prices are fair, they are honest and take the time to explain the options they suggest for the work we needed to have done. We needed to have a ductless min-split a/c and heat pump unit installed in a room over our garage. Edis and Rony were the two that came and did the actual install. They were friendly, took the time to show me what they needed to do and offered suggestions for parts of the job that proved to be a little more challenging. They were thorough making sure everything was installed and running well, cleaned up afterward, and walked through how to use the unit before they left. Today was 96 and felt like 110 outside and my office was a cold 73 degrees. After enduring a very hot office for the past several years, I am so grateful!

SwiftPro Heating, Cooling & Plumbing Replied: Thank you, Cathy! We’re honored to have earned your trust again and glad that Alex, Edis, and Rony could make your home office finally feel comfortable—especially on such a scorching day! Installing the ductless mini-split and heat pump in a challenging space like above the garage takes thought...
SwiftPro Heating, Cooling & Plumbing Replied: Thank you, Cathy! We’re honored to have earned your trust again and glad that Alex, Edis, and Rony could make your home office finally feel comfortable—especially on such a scorching day! Installing the ductless mini-split and heat pump in a challenging space like above the garage takes thought...

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Eric L Smith

7/22/25

Professional, Fast, and Fairly-Priced Dual-Fuel HVAC Installation!

After getting several quotes for a new Trane dual-fuel HVAC system, we chose SwiftPro HVAC, and the entire experience was exceptional from start to finish. Their team was professional, efficient, and incredibly helpful.

The process began with our existing HVAC system slowly becoming less capable of keeping our home comfortable. SwiftPro technician Jamie L. visited on a service call and kept things running, but recommended a replacement due to aging system beginning to falter. He was able to quickly schedule us an informative consultation. Their expert (Alex) came to our home, thoroughly assessed our needs, and walked us through several options. He explained the benefits of a dual-fuel system clearly and patiently, without any high-pressure sales tactics. We felt confident we were making a...

SwiftPro Heating, Cooling & Plumbing Replied: Thank you, Eric! We’re glad to hear you had a great experience with Jamie during your HVAC system maintenance. He takes pride in delivering reliable, professional service—and we’re happy you found our pricing fair. As a local, family-owned company, we treat every neighbor with the care and...
SwiftPro Heating, Cooling & Plumbing Replied: Thank you, Eric! We’re glad to hear you had a great experience with Jamie during your HVAC system maintenance. He takes pride in delivering reliable, professional service—and we’re happy you found our pricing fair. As a local, family-owned company, we treat every neighbor with the care and...

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