Yesterday, August 13, I made an appointment with SwiftPro because my air-conditioning had completely stopped. Within an hour of calling, a SwiftPro serviceman named Efrain came to the house. He was extremely thorough, spending over an hour, ensuring that he recognized all possible breakdowns in the air conditioning of my home. After he finished, he provided me with a detailed explanation of the problems with the air conditioning. He also promised in short order to provide me with an estimate of the cost of replacement of any materials he found faulty.
The only cost to me to date has been to pay for the inspection. That cost was $99 for Efrain's inspection and, should I use their services the $99 will be deducted from the cost of the repair.
I can say without reservation,, given the timelines, thoroughness and explanations ,that Efrain brought to the job, this was a...
SwiftPro Heating, Cooling & Plumbing Replied:
Thank you so much, Jeffrey! We’re truly grateful for your thoughtful words. It’s great to hear that Efrain was able to respond so quickly and provide a thorough, clear inspection during such a stressful time. We know how frustrating it is when your AC stops working—especially in the heat—and our...
SwiftPro Heating, Cooling & Plumbing Replied:
Thank you so much, Jeffrey! We’re truly grateful for your thoughtful words. It’s great to hear that Efrain was able to respond so quickly and provide a thorough, clear inspection during such a stressful time. We know how frustrating it is when your AC stops working—especially in the heat—and our...