I have been ordering flowers from SuEllen's Floral Company for years. Always great quality, prompt deliver and excellent customer service.
This last time, I ordered a wedding anniversary arrangement, as usual everything they always provide was great, however the person that took my order on the phone did not show the same consistency on customer service as before.
It almost made me feel that I was bothering her by calling and placing an order or that they were super busy to accommodate another order.
Anyway, I had to pick up the arrangement because my order was around the holidays and everywhere were booked out.
As a person being in retail for several years, when answering the phone always smile and if you have to sight or not feeling yourself put the customer on hold briefly or simply don't answer the phone.
Other than that, my wife is still...
SuEllen's Floral Company Replied:
Thank you for this review, and we will be looking into this further. We will be in touch with you soon.
SuEllen's Floral Company Replied:
Thank you for this review, and we will be looking into this further. We will be in touch with you soon.
Carlos Seminario gave SuEllen's Floral Company a
5 star Review
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