I have been usinig Stormweb for a number years now and I am quite happy with the service. My website has been stable with no server issues. Whenever I have had something happen with the site (my fault), they have been able to help me out even it was something on my side. I would get a quick response to my inquiry and the person responding easy to understand.
I have had accounts with some many service providers and Stormweb has been better for site stability and customer service then the big guys (hostgator and bluhost). If you are looking for a webhosting company that has approachable customer service and answers that do help (instead of a line at the bottom of a FAQ asking "Was this answer helpful?") I would recommend Stormweb.
-- Nathan S
Thanks for the review. Dave