Sterling Services

our air went out after hours, and they were here within the hour.
Jesse was very nice, and wore his mask, and shoe coverings.
Can't thank you all enough!

This company is wonderful. They explain everything, never sell me something I don't need. The only one I use!

Integrity in business practices is hard to find these days. After several years of stellar HVAC service, I had a less-than-stellar experience with a relatively new tech. I called the office and Shelley was sympathetic and understanding about it. I asked for a second opinion on what I'd been told. She had Mike back out within the hour and he did an outstanding job, resolving the matter completely, professionally, cordially, and generously. I just told all my friends on Facebook. It's not about never having problems in business transactions; problems are going to happen and it's unrealistic to think that they aren't. However, the true character of a company shows in how those problems are resolved. Thank you.

Johnny was the man. In and out in no time. System is working like a champ. I submitted the request at 10pm last night. and by 12 pm the next day, its fixed. amazing.

great service sterling services provide. Keith' is awesome. I was so stress over this plumbing issues. Keith made my day.

Jourdan was very polite and courteous! He was very conscious of my time and what else was going on in our home while he was there. He did his inspection and then reviewed the report with me and asked if I had any questions or needed anything else. I highly recommend Sterling Services, their employees come in do what needs to be done and leave our home just as it was when they came in. Wouldn't ever know they were there, including wearing booties on their shoes while in our home!

Professional and efficient

Luis and Ping came out on Cinco de Mayo to install a new AC unit in our Mesa AZ home. They were very nice and professional. We have brand new carpets and they were very careful. They wore booties and put down tarps. They worked their tails off to complete the install. They walked us through the use of the equipment and cleaned up after themselves. Very good team.

Once we decided to have Sterling replace our HVAC system Amy did a great job of organizing the install and Ping, Darcy and JB did an excellent job on the installation and testing the system. They were here on time and worked tirelessly all day in 106* heat to finish the job the same day. The WiFi thermostat they installed was defective and Amy was back out promptly to replace it. We have used Sterling for several years for preventive maintenance and a hot water heater replacement and they have always done a first class job. Thank you, Sterling for being the honest, reliable and excellent company that you are.

I love Sterling Services because my shut off valve to my washer came off when my new washer was delivered and I happened to see your truck in my neighborhood,went up to Johnny Ralston and asked for help, he called the office and within 30 minutes Daylon was here and fixed my valve!!!! Daylon was very professional and polite!! Thank you so much!!!!!!

Bill was totally awesome. Can’t thank you enough for sending him to my home.

Once again! Mike Read and his Robin to Batman, Keith came out to replace my filters for my RO system that’s still going strong since 2016. I couldn’t ask for a better organization with phenomenal people and service to be welcomed into our home even during COVID19 era. That came well prepared and protected with gloves, masks, and additional PPE. Thank you Sterling Services for continuing to set the standard for Arizona.

Outstanding company keeps you aware if you’re running late or not very thorough and what’s going on with the AC and letting the homeowner know very polite great company

Rik with Sterling is great. Came at 11pm Sunday night. Did repair and a full check up on my aging Carrier. Gave it a clean bill of health instead of trying to sell me a new unit. Also gave me an unsolicited, substantial discount on the invoice. If every technician at Sterling is like Rik, then I would recommend them to anyone.

The technician that came out to repair our AC unit was Awesome! Johnny was very personable, polite, and very willing to describe in detail the issues we were having with our unit. When we have future issues which unfortunately we will probably have, I want Johnny to come out to our house and fix our AC issues. Johnny is the man!

Sterling installed a new AC Unit in 2015. We were very happy with the service, price, and overall experience. Recently the wet section of our Swamp needed to be replaced and we called for an entire unit replacement quote since the unit is 20 years old. Amy came out and gave us a quote, but also gave us the details on replacing the wet section alone (something we had previously looked into with no luck). Long story short she saved us quite a bit with just being honest. So grateful I called Sterling! Thanks again Sterling and Amy for your honesty and assistance!

Michael Read came to do the Plumbing Inspection in April 17th. He arrived on time and did a thorough inspection as well as cleaning the Hit Eater Heater! Michael found several bathroom, laundry and kitchen shut off valves that need replacing. After discussing we agreed we would schedule the work until after the Virus is under control— tentatively agreed to review in June! Very impressed with knowledge and thoroughness! Like all Sterling Services/ very professional!

W Young

JB Bell did an outstanding job .
He explained the service well .
He has a good personality and makes a good impression .
very polite.
We would like to have Mr Bell as our technical person in the future .
Thanks for employing him.
A good decision