Many years ago a service rep from my father’s heating contractor explained that good service provides them a customer for life. It would be foolish for them to mistreat a customer and jeopardize a lifetime relationship. Sterling understands this. I have been their customer for more than a decade.... See More
It was time for our system check and Sterling proactively scheduled with us. Even better, they came when they said they would. In fact, it was at the beginning of the estimated window! The technician was professional and courteous, as the Sterling staff always has been. We greatly appreciate havin... See More
I found Bill to be polite, on time, and efficient in performing his review of our HVAC. He installed filters for us and described a part that is functioning at capacity and may need replacing in the future. Bill is an excellent technician!... See More
I have used Sterling services for years. They are a good solid professional company who do their best to accommodate us when we we are having issues. We have a large house that is always in need of some kind of repair. One if our heating zones has not worked in years and the technicians that came ou... See More
I really like using Sterling Services because they're professional, prompt , honest and always explain their service in detail! Whether you're having routine maintenance or an emergency call , the Sterling services techs take the time to explain every step of the inspection or repair. That in itself... See More
MY DOG ATE MY A/C WIRES!!! Our 6-month-old German Shepherd Puppy Baron decided to use our A/C unit wires as a chew toy! We were also in need of a heating tuneup since we just moved in and have never used the heat on this new unit. John came out and was very professional and got to work right away ... See More
Bill is very dependable, articulate, and just a plain ole nice guy. I really depend on him to explain any shortcomings in my system, and make adjustments to give the machine the best chance possible to do its job. I hope I continue to have the opportunity to have Bill be the "go to guy" at my resi... See More
I've usedSterling Services for 6 years now and I'm still very pleased with the service. My furnace check-up yesterday went very well. The servicemen arrived on time, did a thorough inspection, and was very personable. He also answered some questions I had about potentially replacing my system. I'm v... See More
Sterling Services do a great job taking care of my air and heating. John the tech who serviced our units was polite, knowledgeable and took the time to keep me informed on our units. Sterling has save us money by finding problems before they get costly. We have been very happy with Sterling serv... See More
From the start Sterling services was on top of the situation and was super responsive. Within minutes after filling out an online service request I was called and scheduled for that afternoon. The technician that dispatched (Bill) was top notch, I was very impressed with him. Bill worked diligent... See More
Johnny was on time and very courteous. He was honest in regards to what was truly needed and offered various options for types of services provided. I would highly recommend him in the future. ... See More
We love sterling Services for the excellent work they do and timely appointment. Sterling Services tech Johnathan does excellent work not only on AC and heating but also on special projects such as providing extra Vent for better air circulation in bathroom.... See More
The Gas company came out to start a new service for me recently. When the technician turned on the gas he was unable to connect the back yard as there was a gas feature with no visible on/off control. I was told to hire a contractor to find it and then they would be back to reconnect the gas. Jeff Holmes from Sterling came out. They have a very efficient system of scheduling and letting you know when they would be showing up! Jeff did a great job of searching and finding the shut-off He was here on time and very efficient. The same day I called the gas company to reconnect I was told “We don’t do that” and “You were told to have a licensed Contractor turn it back on” . Sterling Services was as confused as I was but sent Jeff back out a few days later. Jeff took one look and knew that the gas company should be doing the reconnect. He could do it but it would cost me hundreds. After more than an hour on the phone with the gas company they agreed to come out. Jeff and Sterling Services were great. They were patient and knowledgeable and I know I will be calling and recommending them in the future!
It was time for our system check and Sterling proactively scheduled with us. Even better, they came when they said they would. In fact, it was at the beginning of the estimated window! The technician was professional and courteous, as the Sterling staff always has been. We greatly appreciate having a true partner in caring for one of our home’s most important systems. Thank you! -- Carol S
We Love Sterling Services! Their work is great and they care about the customers satisfaction. We initially used Sterling to replace our a.c. unit. Then, their extraordinary care of our maintenance plan and checkups keep us coming back. Both of the service technicians that we have dealt with (Bill and Vince) have been extremely helpful and caring. An honest company with honest technicians. I highly recommend Sterling Services.
This is a top notch operation. I found them on Angie's list about 5 years ago. They are on-time, professional and very reasonable. There has never been a problem I have had that has not been fixed immediately and permanently. I have used them for both plumbing and a/c heating needs. I bought the five year service plan and it has been worth its weight in gold. I would recommend (and do) Sterling services to anyone. Thank you Sterling for all that you do! -- John K
I have been very happy with the AC and plumbing service from Sterling Services for a few years. The techs are professional and simply good people that I have no worries about having in my house. When I had to have my AC unit replace, Bill went the distance and beyond to get us a temporary fix until they could get the new unit installed and when the unit arrived, they made the installation a super easy process with minimal impact to my schedule. Sterling Services are my go to for all services that they offer. -- Mike D
J.Mike and Jeff were both very professional, friendly and got the job done quickly. We have used Sterling for years and would recommend to anyone
Highly trusted and professional company! Thy have been taking care of us for years. Just had another service today. Marco was awesome! Super professional, friendly and informative. So happy we have them to take care of us.
I honestly cannot say enough about my man Bill Millbourn and the sensational way he delivers value to me over and over again. Joel is so lucky to have you and I imagine you feel so lucky to have such an exceptional leader to learn and grow from. Thank you for always making me feel special and valued:) Even when I have to pay for items that need repair, it means the world to me to know I can trust you implicitly with your suggestions:) Thank you for being you!!! I am so incredibly proud and grateful to know you!!
AC went out on hottest day of year so far and Sterling had someone out to repair in 24 hours. Technician was Bill Milbourn and he did a fantastic job. He arrived at 9pm after working since 6am. Had it up and running in less than an hour. Highly recommend Sterling!!!
I have had Sterling out to my home and my business and finally found a great company I completely trust for AC. They tell the truth and fix your problems.
Mike was the best! He worked so hard to get some rusty parts off and made sure he could fix my unit on a Sat. HONEST and DEPENDABLE! Thank you so much Mike Y.
Wonderful customer service. Vince sat down with me for 2 hours explaining everything and giving me my options for purchasing a new A/C unit. They were all very courteous and left my house cleaner than it was before.
Vince and Bill were Awesome! Our AC went out and they replaced it the same week. It was an extra special blessing because we were leaving for vacation that week. Thank you both for answering our questions and displaying amazing customer service.
Just had Vince out to repair one of our AC units! He came right out and got it up and running in no time! He was very knowledgeable and took the time to explain what was going on. Favorite repair man to date! Thanks Sterling Services, we will definitely be using you again in the future!
We have used Sterling for over 12 years and highly recommend their services. Vince was our service person and did excellent work. Thank you, as always, for your A+ service.
Dan Cifelli was the plumber that came out on Father's Day for a horrible kitchen drain clog. Was a two day job and he came into a stressful situation and put us at ease and fixed the problem. Will use him again and refer him to everyone! Ask for Dan!
Awesome experience. Honest, knowledgeable technician. Excellent customer service. Very reasonable charge for A/C tune up. Exceeded expectations. Highly recommend!!
We <3 Sterling Services! Excellent service, wonderful staff!
It was well over 100 degrees outside when I arrived home in the afternoon to find one of my air conditioning units not cooling. I called Sterling Services... more
MY DOG ATE MY A/C WIRES!!! Our 6-month-old German Shepherd Puppy Baron decided to use our A/C unit wires as a chew toy! We were also in need of a heating... more
I had an awesome experience from our tech, Mike. He was able to come out the same day to repair my heater, was on time, and kept me informed as he went... more