Sterling Services

Reviews: 128

Average: 5 out of 5 Stars

7256 S 89th place #103
Mesa, AZ 85212
United States
480-988-0958
12/13/18

Many years ago a service rep from my father’s heating contractor explained that good service provides them a customer for life. It would be foolish for them to mistreat a customer and jeopardize a lifetime relationship. Sterling understands this. I have been their customer for more than a decade.... See More

12/12/18

It was time for our system check and Sterling proactively scheduled with us. Even better, they came when they said they would. In fact, it was at the beginning of the estimated window! The technician was professional and courteous, as the Sterling staff always has been. We greatly appreciate havin... See More

12/12/18

Arrived on time. Was very helpful ... See More

12/12/18

I found Bill to be polite, on time, and efficient in performing his review of our HVAC. He installed filters for us and described a part that is functioning at capacity and may need replacing in the future. Bill is an excellent technician!... See More

12/10/18

I have used Sterling services for years. They are a good solid professional company who do their best to accommodate us when we we are having issues. We have a large house that is always in need of some kind of repair. One if our heating zones has not worked in years and the technicians that came ou... See More

12/07/18

I really like using Sterling Services because they're professional, prompt , honest and always explain their service in detail! Whether you're having routine maintenance or an emergency call , the Sterling services techs take the time to explain every step of the inspection or repair. That in itself... See More

12/07/18

I loved Sterling services because they are on time, efficient, and leave the area clean. ... See More

12/06/18

MY DOG ATE MY A/C WIRES!!! Our 6-month-old German Shepherd Puppy Baron decided to use our A/C unit wires as a chew toy! We were also in need of a heating tuneup since we just moved in and have never used the heat on this new unit. John came out and was very professional and got to work right away ... See More

12/05/18

Bill is very dependable, articulate, and just a plain ole nice guy. I really depend on him to explain any shortcomings in my system, and make adjustments to give the machine the best chance possible to do its job. I hope I continue to have the opportunity to have Bill be the "go to guy" at my resi... See More

12/05/18

KENT was a very nice man. Courteous and polite. He did a great job of up-selling! But he was informative and helpful. ... See More

12/04/18

Showed up on time and did an excellent job.... See More

12/04/18

I've usedSterling Services for 6 years now and I'm still very pleased with the service. My furnace check-up yesterday went very well. The servicemen arrived on time, did a thorough inspection, and was very personable. He also answered some questions I had about potentially replacing my system. I'm v... See More

12/03/18

Great service, knowledgeable repairman, and quick response. I finally feel they fixed the issue after having many problems with previous company. Thanks for a great job. ... See More

12/03/18

Service was outstanding. Johnny was on time and solved the problem.
Quality people and quality service at a competitive price.... See More

12/03/18

Sterling Services do a great job taking care of my air and heating. John the tech who serviced our units was polite, knowledgeable and took the time to keep me informed on our units. Sterling has save us money by finding problems before they get costly. We have been very happy with Sterling serv... See More

11/30/18

From the start Sterling services was on top of the situation and was super responsive. Within minutes after filling out an online service request I was called and scheduled for that afternoon. The technician that dispatched (Bill) was top notch, I was very impressed with him. Bill worked diligent... See More

11/30/18

My service man knew exactly what needed and went to work taking care of it. When he left everything was fine.... See More

11/30/18

John was very quick and attentive, as are all of the servicemen that have been out. Thank you! ... See More

11/28/18

Johnny was on time and very courteous. He was honest in regards to what was truly needed and offered various options for types of services provided. I would highly recommend him in the future. ... See More

11/28/18

We love sterling Services for the excellent work they do and timely appointment. Sterling Services tech Johnathan does excellent work not only on AC and heating but also on special projects such as providing extra Vent for better air circulation in bathroom.... See More

11/27/18

Johnny was excellent... See More

The Gas company came out to start a new service for me recently. When the technician turned on the gas he was unable to connect the back yard as there was a gas feature with no visible on/off control. I was told to hire a contractor to find it and then they would be back to reconnect the gas. Jeff Holmes from Sterling came out. They have a very efficient system of scheduling and letting you know when they would be showing up! Jeff did a great job of searching and finding the shut-off He was here on time and very efficient. The same day I called the gas company to reconnect I was told “We don’t do that” and “You were told to have a licensed Contractor turn it back on” . Sterling Services was as confused as I was but sent Jeff back out a few days later. Jeff took one look and knew that the gas company should be doing the reconnect. He could do it but it would cost me hundreds. After more than an hour on the phone with the gas company they agreed to come out. Jeff and Sterling Services were great. They were patient and knowledgeable and I know I will be calling and recommending them in the future!

Barb Kelly Driscoll gave Sterling Services a 5 star review

It was time for our system check and Sterling proactively scheduled with us. Even better, they came when they said they would. In fact, it was at the beginning of the estimated window! The technician was professional and courteous, as the Sterling staff always has been. We greatly appreciate having a true partner in caring for one of our home’s most important systems. Thank you! -- Carol S

Carol Davis-Smith gave Sterling Services a 5 star review

We Love Sterling Services! Their work is great and they care about the customers satisfaction. We initially used Sterling to replace our a.c. unit. Then, their extraordinary care of our maintenance plan and checkups keep us coming back. Both of the service technicians that we have dealt with (Bill and Vince) have been extremely helpful and caring. An honest company with honest technicians. I highly recommend Sterling Services.

Rebecca Westerberg gave Sterling Services a 5 star review

This is a top notch operation. I found them on Angie's list about 5 years ago. They are on-time, professional and very reasonable. There has never been a problem I have had that has not been fixed immediately and permanently. I have used them for both plumbing and a/c heating needs. I bought the five year service plan and it has been worth its weight in gold. I would recommend (and do) Sterling services to anyone. Thank you Sterling for all that you do! -- John K

John Kingsley gave Sterling Services a 5 star review

I have been very happy with the AC and plumbing service from Sterling Services for a few years. The techs are professional and simply good people that I have no worries about having in my house. When I had to have my AC unit replace, Bill went the distance and beyond to get us a temporary fix until they could get the new unit installed and when the unit arrived, they made the installation a super easy process with minimal impact to my schedule. Sterling Services are my go to for all services that they offer. -- Mike D

Mike Dempster gave Sterling Services a 5 star review

J.Mike and Jeff were both very professional, friendly and got the job done quickly. We have used Sterling for years and would recommend to anyone

Trudy Patmos gave Sterling Services a 5 star review

Highly trusted and professional company! Thy have been taking care of us for years. Just had another service today. Marco was awesome! Super professional, friendly and informative. So happy we have them to take care of us.

Michelle Bre Ann gave Sterling Services a 5 star review

I honestly cannot say enough about my man Bill Millbourn and the sensational way he delivers value to me over and over again. Joel is so lucky to have you and I imagine you feel so lucky to have such an exceptional leader to learn and grow from. Thank you for always making me feel special and valued:) Even when I have to pay for items that need repair, it means the world to me to know I can trust you implicitly with your suggestions:) Thank you for being you!!! I am so incredibly proud and grateful to know you!!

Erica Ballesteros gave Sterling Services a 5 star review

AC went out on hottest day of year so far and Sterling had someone out to repair in 24 hours. Technician was Bill Milbourn and he did a fantastic job. He arrived at 9pm after working since 6am. Had it up and running in less than an hour. Highly recommend Sterling!!!

Mary Abbott Mooney gave Sterling Services a 5 star review

I have had Sterling out to my home and my business and finally found a great company I completely trust for AC. They tell the truth and fix your problems.

Pat Meehan gave Sterling Services a 5 star review

Mike was the best! He worked so hard to get some rusty parts off and made sure he could fix my unit on a Sat. HONEST and DEPENDABLE! Thank you so much Mike Y.

Teresa Deangelo gave Sterling Services a 5 star review

Wonderful customer service. Vince sat down with me for 2 hours explaining everything and giving me my options for purchasing a new A/C unit. They were all very courteous and left my house cleaner than it was before.

Lisa Fox gave Sterling Services a 5 star review

Vince and Bill were Awesome! Our AC went out and they replaced it the same week. It was an extra special blessing because we were leaving for vacation that week. Thank you both for answering our questions and displaying amazing customer service.

Rebecca Westerberg gave Sterling Services a 5 star review
Claudia Enlow gave Sterling Services a 5 star review
Jay T Christunas gave Sterling Services a 5 star review

Just had Vince out to repair one of our AC units! He came right out and got it up and running in no time! He was very knowledgeable and took the time to explain what was going on. Favorite repair man to date! Thanks Sterling Services, we will definitely be using you again in the future!

Leslie Grimm Walther gave Sterling Services a 5 star review
Jerry Shown gave Sterling Services a 5 star review

We have used Sterling for over 12 years and highly recommend their services. Vince was our service person and did excellent work. Thank you, as always, for your A+ service.

Debbie Lee gave Sterling Services a 5 star review

Dan Cifelli was the plumber that came out on Father's Day for a horrible kitchen drain clog. Was a two day job and he came into a stressful situation and put us at ease and fixed the problem. Will use him again and refer him to everyone! Ask for Dan!

J.D. Stokes gave Sterling Services a 5 star review

Awesome experience. Honest, knowledgeable technician. Excellent customer service. Very reasonable charge for A/C tune up. Exceeded expectations. Highly recommend!!

Jackie Richards gave Sterling Services a 5 star review

We <3 Sterling Services! Excellent service, wonderful staff!

Heather Brown Alderden gave Sterling Services a 5 star review

It was well over 100 degrees outside when I arrived home in the afternoon to find one of my air conditioning units not cooling. I called Sterling Services... more

Greg And Tina V. gave Sterling Services a 5 star review

MY DOG ATE MY A/C WIRES!!! Our 6-month-old German Shepherd Puppy Baron decided to use our A/C unit wires as a chew toy! We were also in need of a heating... more

Grace H. gave Sterling Services a 5 star review

I had an awesome experience from our tech, Mike. He was able to come out the same day to repair my heater, was on time, and kept me informed as he went... more

Deb W. gave Sterling Services a 5 star review

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