Sterling Services

Reviews: 186

Average: 5 out of 5 Stars

7256 S 89th place #103
Mesa, AZ 85212
United States
480-988-0958
2/13/19

I love Sterling Services because they are always on time, call before coming and are very professional. They are thorough with their work and trustworthy. I've used Sterling for many years and will continue to do so!... See More

2/13/19

I love the service and care i receive from Sterling Services. First and foremost, Service Technician Bill M. is very professional and extremely knowledgeable. But, above that, he is very friendly and kind! He's the type of person you don't mind doing work inside your home because he is going to t... See More

2/10/19

My wife and I needed an inspection done on the air conditioning unit of a house we are in the process of purchasing. Nick, the technician, was knowledgeable, prompt, and professional, providing all of the necessary readings and measurements. It was a genuine pleasure to meet him, and to know that... See More

2/08/19

Sterling is or seems to be honest punctual and knowledgeable... See More

2/08/19

The team at Sterling did a great job of helping us prepare our house before we sold it. The HVAC tests and updates as well as fixtures in multiple bathrooms. They did great.... See More

2/07/19

Sterling has performed my yearly A/C and heating tune up service visits for 4 years. No complaints and I reccomend thier services. ... See More

2/04/19

Bill responded immoderately and Joe showed up promptly and took care of the problem in short order. ... See More

2/01/19

Sterling Services responded to my call immediately. As this was not a great emergency (however water leakage is always a concern), a technician was at our house the very next day. He was a very courteous young man, honest with us and fixed our leakage problem. We (my husband and I) both felt like... See More

1/31/19

Jeff from Sterling Services came out to inspect and repair a plumbing leak leading to the bathtub faucet area. He was extremely helpful and got the job done quickly. The costs were half of competitors that came the day before to quote pricing and I couldn't be more pleased that I waited on my deci... See More

1/25/19

Always excellent service. Had our annual furnace check done recently. Technician arrived on time, was very pleasant and professional. Did the job quickly and explained everything to us afterward. Really what more can you ask for. We trust Sterling and have used them for all of our heating, air ... See More

1/18/19

good, prompt and honest service... See More

1/16/19

Bill provided an honest and thorough analysis of my home heating system. His recommendations for a path forward for me were excellent and greatly appreciated. I would highly recommend Sterling for your home heating and air conditioning repair and replacement work. ... See More

1/16/19

Everyone at Sterling Services are very friendly and helpful. I've dealt with other companies and Sterling is by far the best.... See More

1/14/19

Very happy with their services! I called to schedule a consultation to fix a water heater issue. They were able to get me on the schedule quickly. The technician gave a curtosey call 20 min prior to arrival and was very professional and helpful. He diagnosed the problem, presented me with a very rea... See More

1/12/19

I can never say enough about how appreciative I am to have such a kind, honest, and trust-worthy HVAC tech like Bill taking care of my home every winter and summer! You have an absolute heart of gold and I never hesitate over anything you do or have to share with maintenance related issues. Thank ... See More

1/11/19

We were very satisfied by the work Jeff did for us. The first visit, he made repairs that were easy fixes for a situation we thought would be much more complex
The second visit, installing a kitchen sink and bathroom faucet, was done beautifully, including clean up ad removal of the parts replaced... See More

1/10/19

I had to get a new air conditioning unit and sterling services have been outstanding. Plenty of follow up to see if everything was working. I even prepaid for a heating tune up and forgot and they reached out to me to get it scheduled. Great service, and they are always on time for appointments and ... See More

1/09/19

Thank you, my wife is super happy!... See More

1/09/19

I can always depend on Sterling’s Service. Bill did my service yesterday with his helper Micaah. They were professional, courteous, informative, and very complete with their job. Thank you very much guys... See More

1/09/19

Sterling Services is a great company, has very good technicians who are professionals and do a great job ! ... See More

1/07/19

I’ve used sterling services for a few years now and have never been disappointed. I was able to partake in the 4 or 5 year plan where my unit is serviced in the summer/winter as well as my plumbing checked. Anything that has ever needed repair was affordable and explained thouroghly to me. Everyon... See More

I have been a customer for 5 years. Everyone I have dealt with at Sterling has been knowledgeable, professional, and customer focused. Today I had the pleasure of having a new technician, Johnny. He was polite, on time, and knew exactly what he was doing. He found a possible problem, explained it to me in layman's terms and never pressured me to fix it immediately. These folks are clearly serious about taking care of their customers. They understand their reputation is reflected in their choice of competent, well trained employees as well as having their family name on the truck. Top-notch company. I highly recommend them.

Karen Langdon gave Sterling Services a 5 star review

After dealing with other service companies, I switched to Sterling Services and have been very happy with their staff and support. They are easy to work with in scheduling work, and their staff (both office and field technicians) are best in class. I am exceedingly happy that I switched to Sterling Services for my A/C, heating and plumbing services. In my most recent experience with Sterling Services, Mike Younger-Howard serviced my heating system (very fast and efficient) and Spencer Schwartz inspected my household plumbing, drained my water heater, and fixed a clogged drain. I was very pleased with the results!

Peter Nason gave Sterling Services a 5 star review

Jeff from Sterling Services came out to inspect and repair a plumbing leak leading to the bathtub faucet area. He was extremely helpful and got the job done quickly. The costs were half of competitors that came the day before to quote pricing and I couldn't be more pleased that I waited on my decision until Sterling Services. Luckily, the leak wasn't bad enough to warrant immediate attention, but saving money for the same amount of work with expertise and professionalism was worth the 1 day wait. What a pleasant experience from the initial call to the technician and service provided. Will use them again for future plumbing, A/C, Heat, and other needs (they do a lot) in the future.

Keith Homan gave Sterling Services a 5 star review

I can never say enough about how appreciative I am to have such a kind, honest, and trust-worthy HVAC tech like Bill taking care of my home every winter and summer! You have an absolute heart of gold and I never hesitate over anything you do or have to share with maintenance related issues. Thank you for being such an exceptional client-focused human being. You will forever earn my business and I am pleased to share my gratitude for others to explore benefiting from it too!

Erica Ballesteros gave Sterling Services a 5 star review

It was time for our system check and Sterling proactively scheduled with us. Even better, they came when they said they would. In fact, it was at the beginning of the estimated window! The technician was professional and courteous, as the Sterling staff always has been. We greatly appreciate having a true partner in caring for one of our home’s most important systems. Thank you! -- Carol S

Carol Davis-Smith gave Sterling Services a 5 star review
Keith Homan Recommends Sterling Services

Jeff from Sterling Services came out to inspect and repair a plumbing leak leading to the bathtub faucet area. He was extremely helpful and got the job done quickly. The costs were half of competitors that came the day before to quote pricing and I couldn't be more pleased that I waited on my decision until Sterling Services arrived. Luckily, the leak wasn't bad enough to warrant immediate attention, but saving money for the same amount of work with expertise and professionalism was worth the 1 day wait. What a pleasant experience from my initial call in and the technician's service provided. Will use them again for future plumbing, A/C, Heat, and other needs (they do a lot) in the future.

2 weeks ago
Grace Calise Recommends Sterling Services

MY DOG ATE MY A/C WIRES!!! Our 6-month-old German Shepherd Puppy Baron decided to use our A/C unit wires as a chew toy! We were also in need of a heating tuneup since we just moved in and have never used the heat on this new unit. John came out and was very professional and got to work right away and fixed Baron's mishap. John then gave my system a Thorough tune-up and explained everything was ok. Once again Sterling Services came to my rescue! Baron is now out of the doghouse hoping for a new chew toy for Christmas!! Do you all sell Wrenchie Chew toys?

2 months ago
Lori Maag Wendt Recommends Sterling Services

From the start Sterling services was on top of the situation and was super responsive. Within minutes after filling out an online service request I was called and scheduled for that afternoon. The technician that dispatched (Bill) was top notch, I was very impressed with him. Bill worked diligently to figure out the problem with the heat pump and was very professional. I have and older Rheem heat pump and even though it was a challenge to determine the problem, Bill was able to do so and get the heat working once again! I would highly recommend to anyone Sterling services and if you can request a field technician you should request Bill....you won't be disappointed...I sure wasn't!

3 months ago
Larry Snyder Recommends Sterling Services

They do an excellent job keeping my HVAC and Plumbing in shape. Service Technicians are knowledgeable and courteous.

3 months ago
Michelle Bracy Wos Recommends Sterling Services

We have used Sterling Services since 2013 for AC issues and also plumbing. We recently had them install a new air conditioner. Their customer service was great as usual. They really took the time to help us through the whole process.

3 months ago
Heather Werner Recommends Sterling Services

Sterling Services has been my "go-to" contractor for HVAC and plumbing for many years now. They are always professional and do a great job!

3 months ago
Trudy Patmos gave Sterling Services a 5 star review

J.Mike and Jeff were both very professional, friendly and got the job done quickly. We have used Sterling for years and would recommend to anyone

4 months ago
John C. Lee Recommends Sterling Services

I've used Stirling for almost 18 months from service calls to new HVAC install. They have been prompt, reasonable priced and perform excellent service. Their name fits their performance.

4 months ago
Danjee Moser Recommends Sterling Services

Sterling services is a great company run by some really great people. Kindra has been great to work with. She is always pleasant and eager to help as well as make things happen. The owner is also a great person with a true desire to help and serve people in an honest and ethical way and the Service technicians, Mike, Spencer and others are great. Thankful to have them to call for any plumbing or air conditioning need. -- Danjee M

4 months ago
Jaclyn Smith Recommends Sterling Services

Sterling Services To The Rescue 🤗🤗🤗🤗🤗 I honestly cannot say enough about Sterling Services. They have such a warm welcoming feeling about them. I always feel valued and they do such a phenomenal job in everything they do. Love their work ethics, family feel and what they do in our community. Today we woke up to a leak in our nook. Spencer not only took our call last minute he arrived in a timely fashion. He took excellent care of us he was very friendly & professional. Thank You!!!

5 months ago
Michelle Bre Ann gave Sterling Services a 5 star review

Highly trusted and professional company! Thy have been taking care of us for years. Just had another service today. Marco was awesome! Super professional, friendly and informative. So happy we have them to take care of us.

5 months ago
Katy Davis Recommends Sterling Services

We had a great experience with Mike! He replaced an old, leaking water softener and our R.O. system. Super nice guy, hard worker!

6 months ago
Erica Ballesteros gave Sterling Services a 5 star review

I honestly cannot say enough about my man Bill Millbourn and the sensational way he delivers value to me over and over again. Joel is so lucky to have you and I imagine you feel so lucky to have such an exceptional leader to learn and grow from. Thank you for always making me feel special and valued:) Even when I have to pay for items that need repair, it means the world to me to know I can trust you implicitly with your suggestions:) Thank you for being you!!! I am so incredibly proud and grateful to know you!!

6 months ago
Mary Abbott Mooney gave Sterling Services a 5 star review

AC went out on hottest day of year so far and Sterling had someone out to repair in 24 hours. Technician was Bill Milbourn and he did a fantastic job. He arrived at 9pm after working since 6am. Had it up and running in less than an hour. Highly recommend Sterling!!!

7 months ago
Pat Meehan gave Sterling Services a 5 star review

I have had Sterling out to my home and my business and finally found a great company I completely trust for AC. They tell the truth and fix your problems.

8 months ago
Teresa Deangelo gave Sterling Services a 5 star review

Mike was the best! He worked so hard to get some rusty parts off and made sure he could fix my unit on a Sat. HONEST and DEPENDABLE! Thank you so much Mike Y.

8 months ago
Lisa Fox gave Sterling Services a 5 star review

Wonderful customer service. Vince sat down with me for 2 hours explaining everything and giving me my options for purchasing a new A/C unit. They were all very courteous and left my house cleaner than it was before.

9 months ago
Rebecca Westerberg gave Sterling Services a 5 star review

Vince and Bill were Awesome! Our AC went out and they replaced it the same week. It was an extra special blessing because we were leaving for vacation that week. Thank you both for answering our questions and displaying amazing customer service.

9 months ago
Claudia Enlow gave Sterling Services a 5 star review
10 months ago
Jay T Christunas gave Sterling Services a 5 star review
10 months ago
Leslie Grimm Walther gave Sterling Services a 5 star review

Just had Vince out to repair one of our AC units! He came right out and got it up and running in no time! He was very knowledgeable and took the time to explain what was going on. Favorite repair man to date! Thanks Sterling Services, we will definitely be using you again in the future!

11 months ago
Jerry Shown gave Sterling Services a 5 star review
1 year ago
Debbie Lee gave Sterling Services a 5 star review

We have used Sterling for over 12 years and highly recommend their services. Vince was our service person and did excellent work. Thank you, as always, for your A+ service.

2 years ago
J.D. Stokes gave Sterling Services a 5 star review

Dan Cifelli was the plumber that came out on Father's Day for a horrible kitchen drain clog. Was a two day job and he came into a stressful situation and put us at ease and fixed the problem. Will use him again and refer him to everyone! Ask for Dan!

2 years ago
Jackie Richards gave Sterling Services a 5 star review

Awesome experience. Honest, knowledgeable technician. Excellent customer service. Very reasonable charge for A/C tune up. Exceeded expectations. Highly recommend!!

2 years ago

Slow toilets with other sinks gurgling. Gross, Right?? SS booked me for a 6:00 pm appt but tech showed up early. Awesome! Fixed a hard clog in a half an... more

garry e. gave Sterling Services a 5 star review

MY DOG ATE MY A/C WIRES!!! Our 6-month-old German Shepherd Puppy Baron decided to use our A/C unit wires as a chew toy! We were also in need of a heating... more

Grace H. gave Sterling Services a 5 star review

I had an awesome experience from our tech, Mike. He was able to come out the same day to repair my heater, was on time, and kept me informed as he went... more

Deb W. gave Sterling Services a 5 star review

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