Steamway Craftsmen

We had our tile and grout cleaned and sealed. It looks great. I attempted to do it myself, but realized I needed professionals to come in and clean it for me. They did an awesome job!

They do a very good job! very happy with this company!

They did an amazing job again. We have used this company to clean our carpets and multiple area rugs and they've always exceeded our expectations of quality. Thank you very much.

Prompt , courteous, professional, effective.

Russ

Technician was competent, prompt, and friendly.

I had mold growing in my son’s closet. After waiting through some painful communication issues with another company in Ames I gave Steamway a call. I was given an estimate the next day and even though I called them two weeks later, they put me on the schedule 10 days earlier than the other company. The estimate came in lower too. Communication was great with both the office and the workers onsite. The same person who gave my estimate did the work. Work was done in an efficient manner and when it was done I was walked through the next steps to take. I will definitely recommend Steamway to others and will call upon them for any similar future needs.

My area rugs didn’t feel or look this nice when they were new! They did such a great job with our rugs that we had them clean our carpet & ducts as well & were very pleased!

I wouldn't say, I love craftsman, but friendly, went about the cleaning in a thorough manner. Told me there was one area that was more difficult but got it was very good.

Mark did an excellent job, as always. Prompt, professional and very thorough. He even removed spots from our white carpet that I thought were there forever (new dog).

Prompt professional service. Experienced technician who was friendly, efficient and helpful.

Steamway Craftsmen refurbished our hardwood floors. They showed up at the appointed time and explained how the process would work and conferred with us on repair of some areas with high wear. We were apprised of the time required for drying. We were able to have light foot traffic by late afternoon. The floor looks so much better!

Very professional and prompt. Got cat urine smell out of an upholstered chair.

Very caring and did an outstanding job and

The initial wood floor refinishing work was somewhat disappointing poor cleanup work by the crew and an inconsistent looking surface on the floor. However, after expressing my concern, Roger reviewed the work and placed another surface coat. The final result is much nicer and more in line with what we hoped to see.

Great job! I had a very dirty couch and ottoman, Steamway took their time and it looks like new! Customer service was excellent too.

They did another fantastic job cleaning our area rug !! It looks better than it did when it was brand new !!!
Thank you Steamway

Excellent cleaning and efficient polite workers.

Steamway is always fast, thorough and a real pleasure to work with. All of my items come back looking and smelling like new! And by cleaning versus replacing, I am able to avoid waste. So, thank you for your services!

Easy to schedule, cleaned the carpets really well!

Russ was very timely and professional. The carpets look so much better.

I dropped off the mats out of my boat on short notice and they made them look like new and had them back to me within a couple of days

I have been using Steamway Craftsman for many years. I would only and trust my sectional to them for it’s usually annual cleaning. They do an expert job and are always prompt and respectful and very pleasant to work with. I’ve also been taking my carpets in to be cleaned I’m also very pleased with that. I would highly recommend them all the time.

as you have done for the last 47 years that we have been your customer, your employees are on time, courteous, well trained, efficient, thorough, and a pleasure to work with*-*

Russ did a great job and persisted to get all the grout cleaned properly when an unexpected problem occurred. Would use their services again

The job was well down, I can see Russ is teaching his company to go the extra mile, just like he does.

Very nice to work with. Upfront about what we should expect from the service. Extremely accommodating with schedule. They managed to squeeze us in before we moved into a new house. Would definitely recommend.

Russ with Steamway Craftsmen did a fantastic job cleaning the carpets in our home last week. The carpets look great, they’re soft, the house smells clean and we couldn’t have asked for more. Russ is a hard worker and did a super job!

I was so impressed with Austin and his helper, they were both so efficient each doing their different cleaning jobs, very quiet, explained what they were doing and why, and cleaned up after themselves. I was so pleased with their work and it didn't take as long as I had thought. I have used Steamway services since 1988 and will continue to do so.