Steamway Craftsmen

I usually have
Russ as my technician and he is sooo good that I compare everyone else to him. Last week I had a female and male technician. The female never said a word. Even when I addressed her I got only a nod, no conversation. Hopefully she improves in that way. I believe her work on this job was good and complete. I never heard her interact with her partner either. The male technician was the one to communicate and finalize everything. I believe he also did a god job. The one thing that bothered me was in the master bedroom. I removed all the smaller furniture but left a lazy boy chair that I couldn’t move. I expected the techs to clean the carpet and put styrofoam pieces under the legs. Instead they carried the chair into my bathroom and left it there. I thought they should have told me first that they were going to move it there. And also ask me where I wanted it when...

The service we received from Steamway Craftsmen was excellent. The cleaners were very courteous, respectful of our home, and did excellent work. The service was a bit higher than other services, but so well worth every penny!

With two dog and occasionally spilling things, Russ did an awesome job of cleaning up the mess. We've used your business twice now and will continue into the future. I would also recommend the scotch guard protectant. It makes it so much easier to clean up any spills.

They were prompt. The whole process went smoothly. Explained everything in detail and left direction sheets that covered everything. Our floors look great!

Mark was professional and helpful with suggestions for cleaning.

My whole experience with Steamway was wonderful and my wood floors look fantastic!

Quick, careful, friendly worker

Steamway Craftsman are true professionals - well trained and extremely knowledgeable. The level of care taken is rarely seen. I recently had a sofa cleaned that had a blueberry stain; I was prepared to throw in the towel, but decided to roll the dice and called Steamway Craftsman. I was over the moon when I came home that evening, not only unable to find where the stain had been but to find what appeared to be a brand new sofa (10 yrs old)! I couldn’t be happier!!!

We have used Steamway since we moved to Ames 17 years ago and because of their skill we still have the same carpet and it still looks great.. Yes, we have had a dog all of this time. I love the refills on the spot remover. It really works and leaves no residue. Russ a long time technician is terrific

Russ came promptly at the time designated. He was pleasant, professional, and extremely thorough. He took his time and did a wonderful job of cleaning our two club chairs and sofa. They looked fresh and clean when he finished. We are very happy with the job Russ did for us!

They were professional and courteous. They did an excellent job

My Steamway did an excellent job -- communication, carpet cleaned, furniture moved out and back, efficient, everything I expected and more.

20 year old white carpets, kids, dog and country life are no match for Steamway’s super powers!! We have been a customer for over 10 years and will recommend them 1000% to anyone! Russ is an extremely hard worker, kind, patient and helpful. Heather works magic with my scheduling hiccups and they just keep getting better!

Russ always does a fantastic job! He is timely, does quality work, and friendly!

First I want to start by saying how accommodating and helpful the company was trying to work around our schedule and fitting us in at their earliest convenience. Steamway rep arrived in a timely manner. He was courteous and professional. He completed the job, did great work and cleaned up afterwards. We were very pleased with Steamway and would definitely hire them again.

I was very pleased with the Craftsman was careful, thorough, and explained everything well.

They were FANTASTIC. Professional someone I trusted.

Russ rocks!

We had an excellent experience with Steamway! Our technician was through and professional. Our ducts shine. Thank you!

Great service. On time, thorough cleaning, Russ is great to work with and does an exceptional job!

Very thorough cleaning. Very good explanation of what can be cleaned and what might be difficult.

Our furniture looks brand new after being cleaned by Steamway! Thank you!

Steamway did a wonderful job cleaning my area living room rug; it literally looked like new when we got it back! They even repaired a frayed corner so well, I had a hard time identifying which corner it was! Overall, very pleased my rug!

Russ always does a fantastic job! He makes our old carpet look great again!

I liked Steamway because they are efficient and the carpet looks good when they are finished.

I have used this business many time. They far exceed my expectations. Highly recommend.

Steamway Craftsmen have been cleaning our carpet for years. It is always quality work that leaves your carpets looking brand new. The price is very reasonable too. I always look forward to dealing with Russ because he is so friendly, professional, and knowledgeable.

I had the pleasure of working with Russ. He was knowledgeable and did a very thorough job. I also asked him to let my pup out of the crate when he was wrapped up and he was absolutely accommodating and friendly. Definitely ask for Russ!

They did a terrific job. We are delighted with the work.