Southwest Collision & Car Care Center

Reviews: 65

Average: 4.5 out of 5 Stars

11/07/17

Very good Customer Service. They kept me informed throughout the repair process.... See More

11/06/17

I have been a repeat customer at SouthWeest Collision & Car Care Center. I was involved in a hit and run over the holiday weekend which left my front bumper impacted. I took my car to Chris, an employee at SouthWest, and he immediately told me what the state of the vehicle is in and even considered ... See More

11/06/17

Excellent -on time- courteous- professional -thoughtful. Thanks ... See More

11/05/17

Southwest COLLISION does GREAT job. Very professional. ... See More

11/04/17

It was my attorneys recommendation to get my car fixed at Southwest collision because my car was only has been 6months old and had less than 5000 miles.
We wanted to have genuine parts for the car to get fixed so we won’t lose much value of our car so our attorney recommended Southwest collision.... See More

11/04/17

Southwest collision was awesome and did such a great job! ... See More

11/04/17

Good service and great work. Highly recommend.... See More

11/04/17

Very nice and professional. A few glitches but they were handled well. Make sure you understand everything when dealing with insurance companies!... See More

11/03/17

Excellent work and great service. I would recommend to everyone ... See More

11/03/17

Southwest collision delivered great customer service and did an exceptional job on epairing my vehicle.... See More

11/03/17

Good service. Did not get frequent updates. Very satisfied with service... See More

11/03/17

They took really good care of me. Excellent service and great communication...and the car turned out beautifully. ... See More

11/03/17

The best service in the U.S.A.
Chris Hansen and all those at Southwest Collision took extra good care of me. Highly recommend this shop!... See More

11/03/17

Service was top notch, they were recommended by my Nissan Dealer and lived up to everything my dealer had to say about them. I will use Southwest Collision & Car Care Center in the future if the need arises!!... See More

11/02/17

We have used Southwest Collision & Car Care on two separate occasions. The first time they really helped us fight with the insurance company of the car that hit me and took my families safety as first priority. The second time was a small trim repair after a rock hit my wife's car on the freeway. ... See More

11/02/17

I was quite disappointed and frustrated on the duration process but once I spoke and dealt with Chris, everything began to change for the good. I am very pleased with the service that Chris offered and my vehicle looks like it had never been in an accident! Thank you Chris and Southwest Collision Te... See More

11/02/17

Great Job!!
Looks brand new again.... See More

11/02/17

Very prompt and attentive. Excellent customer service who kept me informed throughout. Excellent job on the car. Truly hassle-free... See More

11/02/17

Chris Hansen treated me like royalty. My car was done and returned to me in half the time that was estimated. Did I mention that it looked as good as they day we bought it new. Thank You, I will highly recommend you to my associates.... See More

10/27/17

I was very happy with your customer service! Thanks for everything, my car looks great!... See More

I used southwest collision when I was rear ended. They were great to work with! Provided me with regular updates and dealt with the adjuster from the insurance company. Did great work and had amazing customer service! Would recommend to anyone! Thanks again!

Enviro-Clean Abatement Services gave Southwest Collision And Car Care a 5 star review

Was referred to Southwest by Tempe Autohaus. Very pleased with the service and quality of work. Victor was very helpful. Staff was very friendly and informative. Took some time for repairs, but of no fault of theirs. Had to have a door shipped from Germany, plus insurance took their sweet time. Would highly recommend Southwest.

Brad Winkler gave Southwest Collision And Car Care a 5 star review

Southwest collision took great care of my vehicle and family I would recommend them to anyone. Car looked like brand new! Thanks !

John Jamison gave Southwest Collision And Car Care a 5 star review

Great job and excellent customer service. From the first phone call to the conclusion of the repair, the entire staff was friendly, helpful, and the communication was second to none. Special thanks to Victor, the project manager, for keeping me informed every step of the way. Also, the receptionists, who were always cheerful and showed a true concern. I recommend this shop to everyone that is considering any body shop services. Thank you !!!

Edwin Hodgess gave Southwest Collision And Car Care a 5 star review

One of the absolute best companies I have ever dealt with. I am so happy that I chose this team to repair the damage to my car. Not only did they perform excellent work on my Mercedes with a lifetime warranty but the entire team was polite, communicative, responsive and dealt with the insurance company hassles. Southwest Collision went above and beyond by making sure to get my car to the Mercedes dealership to make sure the vehicle met all of the safety standards. The team recognizes that getting into a car accident is no fun but they seemed to lighten up the situation with their positive attitudes. A big thank you to this group of professionals!

sharon pangle miller gave Southwest Collision And Car Care a 5 star review
Judy Higgins gave Southwest Collision & Car Care Center a 5 star review

So one day my car got hit in the parking lot at work. After I got ahold of the persons insurance I told them I was going to take my car to my dealer for repairs. I use san tan ford because of their customer care. They said they could not do it because they don't have a body shop and referred me to southwest collision. From the moment I got ahold of them they treated me as if I was their most important customer. They said they would work around my schedule andbthey dealt with the insurance company for me. They set up my rental. Every time I called because I thought there was something else I needed to be doing they told me it was already taken care of. Kayla at the front desk was always exceptionally nice and courteous and so wasn't carlos the estimator. Both always had time to talk to me. I am one of those people that always takes care of everything and they had me completely out of my element because everything was done. This is my first accident in almost 30 years and I hope I don't have another but if I do, this is the only place I am going. Thank you guys for everything.

Dawn Bonham gave Southwest Collision & Car Care Center a 5 star review

Gary and Cary are great honest guys. They took care of my car and it came out great! Gary has been fixing my cars for the last 20 yrs and he never disappoints me. They are like family.

Yvette Moreno Gomez gave Southwest Collision & Car Care Center a 5 star review

More than just a place to repair your rig. Old school family is what I felt. Thanks again!

Michael Howard gave Southwest Collision & Car Care Center a 5 star review
Steve Valenti gave Southwest Collision & Car Care Center a 5 star review
Bill Huitt gave Southwest Collision & Car Care Center a 5 star review

Unexpected snag along the way but they stood behind their name and reputation and made it right. Issues can happen but it's what a company does after that and Southwest Collision excelled in their customer support. The two repairs I've had done are incredible!

Cecil Walker gave Southwest Collision & Car Care Center a 5 star review

These guys are the bomb bro. They brought my truck back to life when I thought it was done and totaled. You can't even tell my passenger side got hit. All my doors open again, the bumpers look amazing, and so does the fender. I got hit by a Lincoln town car and these mofos are heavier than the lusitania so you know it did work. With Cary's awesome help and professionalism he reversed all of it looks amazing. The front staff are very helpful to, took all my calls and answered all my questions. I would recommend them to anyone versus other places. Very fast service had it tore down by day 3 and fixed in a month. They only use quality parts that beat factory standards. I'm very impressed with the work. They went an extra mile to add a decal and wire up some headlights that were harder to learn than Chinese. These guys are awesome.

Kyle O'Toole gave Southwest Collision & Car Care Center a 5 star review
Kristi Hamm gave Southwest Collision & Car Care Center a 5 star review

These guys are great! They made the process extremely easy and performed excellent work!!! I was referred to them by a friend and plan on doing the same when asked about body shops in the future!

Tim Glaza gave Southwest Collision & Car Care Center a 5 star review

We can't recommend Southwest Collision highly enough! The repairs, paint, and detailing were top of the line on our 2014 truck and Southwest refused to let an unreasonable insurance company try to force us (and Southwest) to use refurbished parts, aftermarket parts and to do repairs that did not meet factory recommendations. Without Southwest's professionalism and ethics, we would have been put back on the street with an unsafe vehicle. Chris, KJ, and every employee from the top down, take incredible pride in in the work Southwest does and it shows. We would never consider using anyone but Southwest for our auto body needs.

Veta Langdell gave Southwest Collision & Car Care Center a 5 star review

Awesome place, heard they have a tech, named Josh king that works hard to get cars fixed right and you get your car back in a reasonable time.

Sue Pecci gave Southwest Collision & Car Care Center a 5 star review
Adam Lee gave Southwest Collision & Car Care Center a 5 star review

Amazing, George and the crew took great care of my Raptor. Extremely fast and well priced. They quoted it right down to the penny and retuned extra parts to me that saved us a bit of money. I highly recommend this shop as best in the valley!

Brett Russo gave Southwest Collision & Car Care Center a 5 star review

Excellent service and friendly staff!! They put my mind at ease and made sure I was taken care of from beginning to end!!! Very happy to have my vehicle back!

Tameshia Tate gave Southwest Collision & Car Care Center a 5 star review

Jori as well as the rest of the staff was amazing, they exceeded my expectations!

Matt Paul gave Southwest Collision & Car Care Center a 5 star review

Southwest Collision is such a professional and courteous auto body shop. After I got side swiped by a truck my Kia Soul was sliced from front to back on the drivers side. I called my Kia dealer and he recommended Southwest Collision. Their recommendation was right on. With my first phone call to explain my situation they were bending over backwards to make sure I was alright and then we talked about my car. They put you at ease with their organized office staff right away. They also have Enterprise Rental very close and were able to call over and get a rental car representative over to Southwest Collision to pick me up to get my rental car. While my car was being repaired I received calls from Trent who always was informative as to the progress of the repairs on my car. Trent answered any and all questions I had and was so helpful and kind. Kudos to Trent for taking care of me through my process. I recommend Southwest Collision for anyone who needs any kind of body work done on your car. They did an amazing job on my Kia Soul, it doesn't look like I was side swiped! I can't say enough about all the office staff and technicians, they are all awesome! Thank for taking such good care of me!!!!!

Janet Ramsay Burt gave Southwest Collision & Car Care Center a 5 star review
Chris Herrera gave Southwest Collision & Car Care Center a 5 star review
Adam Watkins gave Southwest Collision & Car Care Center a 5 star review
Matt Reines gave Southwest Collision & Car Care Center a 5 star review

You will not find a better place to get your car fixed. The service is excellent, on time and on budget and you will not regret to come to Southwest Collision and adjacent Bullit automotive for any car related issues. I send all my friends and family here.

Jochen Walther gave Southwest Collision & Car Care Center a 5 star review

My car looks amazing and I couldn't be happier to have it back! The office staff was very helpful and friendly. They dealt with all of the rental car arrangements and made the experience as seamless and accommodating for me as possible! My only suggestion would be more frequent updates, if possible. I found myself calling to follow up as opposed to being called for progress. I would highly recommend Southwest Collision! Thank you so much!

Jocelyn Smith gave Southwest Collision & Car Care Center a 4 star review
Ri Ez gave Southwest Collision & Car Care Center a 5 star review
Arfa Bachrul gave Southwest Collision & Car Care Center a 5 star review

So, my Mom borrowed my Volvo and had a little run in with a shopping cart. Apparently the reverse crash sensors make a loud beeping and solid squeal before... more

Sean G. gave Southwest Collision And Car Care a 5 star review
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