This was a whole new experience for us. We had no clue what was going on so we called service master several times. We spoke to a different person every time we called. We asked a ton of questions and no matter how annoying we were EVERYONE was so nice. They explained every step and kindly and patiently. The team members who came to our home were also professional, and compassionate. They left my home clean and explained everything they were doing. Considering the circumstances, service master made the whole process bearable.
-- Susan B