During his general service visit to our business today, regional manager Michael Gagliardi shocked me with his expertise and acute attention to detail when it came to customer service. After examining the machinery, he was honest about what needed to be replaced right away. The fact that I can call this person whenever I need our equipment serviced and know that an honest job will be done makes me quite happy.
Scott Equipment Replied:
Thanks for the review Surya! I’m glad to hear Michael took care of everything and gave you the honest advice you needed. We’re lucky to have him, and it’s great to know you feel confident reaching out whenever you need help with your equipment.