Wish I could give 4.5 stars!
Submitted an inquiry and had a response quickly! They came out within a couple of days, were friendly, respectful and very quick. The yard looked great!
Only feedback I have is a tad more communication with next steps.after I approved the invoice, there wasn’t information for what was coming next. So, I called and was told I’d receive an email with the date and time someone would be coming after I was added to the schedule that evening and I didn’t receive it. The day of, I received a text message stating that they’d be to my home within 10 mins. I didn’t know they were coming as I didn’t get the appointment day email/text. Thankfully I was able to run home and unlock my gate and out my pup up.
Other than that - great service! Fast, high quality and friendly staff. Definitely go with them again, now I know what to expect.
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Scoopology Poop Removal Replied:
Thank you, Rachel. Our records show an email got sent but was not opened. We apologize for the surprise visit. We’ll follow up next time when we notice an email was not received.
Scoopology Poop Removal Replied:
Thank you, Rachel. Our records show an email got sent but was not opened. We apologize for the surprise visit. We’ll follow up next time when we notice an email was not received.
Rachel Hutcherson gave Scoopology Poop Removal a
5 star Review