I not only worked with Jim Stephens at Sandler Training but I also went through the program. The communication tools that I learned in the training were invaluable and I've continued to use them throughout both my personal and professional life. I saw first hand the positive affect it had on people that embraced the Sandler concepts as well as the results it produced in their work. What I liked most is that the participants learn not only the 'how to' methods of better communication skills but also the 'whys". I would recommend Sandler Training and the Crossroads team to any individual who is interested in taking their skills to the next level or to any company, big or small, that is interested in increasing the results of their managers, customer service or sales teams.
-- Julie S