Great service for the most part. I have used them for several years and my feedback has been over the same issue. Simply, when the driver pulls my snow out into the street it gets 'cleaned' up in the direction that doesn't include my mailbox. When I shared my concern with RTD in 2023 I was told that they were aware of this and were talking about it at the mgmt level. 2024 saw no change AND we really didn't have any snow by MN standards! When I signed up for this year I was told they were aware of this issue...ok. This mess turns to ice very quickly and I'm not happy with it. USPS (God bless them) just drives merrily around my mailbox until they can safely stop and deliver. So, on the grand scale of current events, I know this is NOT one that 'will cause small children to die'! I am happy that I use RTD and you will never again hear me say, "THINK SNOW" in any month.
RTD Services Replied:
Kathy, we apologize for any frustration this may have caused you and your family. We always strive to provide our customers with safe, timely and great service during snow events. We offer additional add on services during our snow plowing season such as shoveling, salting and mailbox clearing....
RTD Services Replied:
Kathy, we apologize for any frustration this may have caused you and your family. We always strive to provide our customers with safe, timely and great service during snow events. We offer additional add on services during our snow plowing season such as shoveling, salting and mailbox clearing....
kathy stupca gave RTD Services a
4 star Review
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