ROYAL ROOFING COMPANY

Superior customer attention from Royal Roofing! The company came to our HOA's rescue when we had to urgently replace the hot water boiler on our roof. We had the work scheduled 3 weeks in advance, but had to move it forward due to the situation. The boiler company told us that we had 48 hours to find a roofing company to be at our building so that when they removed the old equipment and pad the roofing company could immediately inspect the area under the pad and then repair and reinforce the roof so that the new equipment could be safely installed. This seemed like an impossible task as we not only needed to get a roofing company to agree to rearrange their schedules just to come to our property on such short notice, we also needed them to be there at exactly the time the boiler company finished removing the old equipment and before they began installing the new equipment. The owners Stephanie and Steve were fabulous and in spite of how disruptive accommodating our schedule was going to be to their company, they were incredibly professional and worked with me and the boiler company to be there exactly when they were needed. They listened to us and understood the situation we were in and made it happen. Without them doing what they did our building may have been without hot water (or any water at all) for at least 2 days. They were the true stars in the entire project. Reggie and Francisco (and the rest of their team on site) were very friendly and took the time to explain what they needed to do. The boiler company even made a comment to me about how easy Royal Roofing was to work with. A great experience and a company that understands how to provide the best customer experience. We have also hired Royal to do a total roof repair and resurface within the next few weeks. As President of the HOA, I would not hesitate to recommend Royal Roofing to anyone.