Top notch outfit. Couldn’t be any happier. Approximately 3 1/2 - 4 weeks ago, my wife walked in from work and went into the living room and sat to great the pets, she hollered for me to come quickly. When I entered the living room she asked how long has it been raining. When I looked up water was dripping from large bubbles that had formed in the paint and water was cascading down off of the fan blades. About a week earlier I personally began a bath room renovation project. Took out the old double sink vanity to so I could start prepping everything. When I cut the water lines I thought I had all the valves turned off all the way. Well.......over those six days water was dripping from the master bedroom down to the living room. That’s where Restoration 1 enters the scene. Or I should say after Immediately I calling my homeowners insurance carrier, Progressive. The insurance adjuster called back with in minutes, of course told me that I was covered oh yahoo. I told me he was going to call call Restoration 1 unless I wanted someone else. That was my lucky day. Restoration 1 had just started covering Pueblo, CO which until then they were only in the Springs. Within an hour, the professionals from Restoration 1, were at my house and took over managing my disaster. Those folks are the real deal. They took control, explained in detail what they were going to do. It was my choice to call in any company I wanted to do Restoration work, I chose to use the same group which was definitely the right thing to do. From the beginning to the end, everyone involved in my project Jackie, Chad, Devon and others who’s names I just can’t remember were fantastic, and the results were outstanding, like new. Expert work. They were friendly, communicated with us every step of the way. Also, once all the paper work was completed they worked directly with my insurer, cutting out the middle man, me. I am just so impressed and can not say enough about this company.
We were both impressed & relieved by the outstanding service, compassion & expertise provided by all personnel in our time of need. The coordination in getting things done and personal service exceeded our expectations! In particular, I want to thank Mitch, Jackie, and Tommy for making sure we got top notch attention, explanations and quality work during the demolition. Thank you so much for all your help! Looking forward to working on the 2nd phase now - replacement/repair. We highly recommend this company! God bless. 👍🏻❤️🙂
I would Like to start off by saying Jackie is the absolute best..... I had some water damage in my house and have been a complete mess being stressed out with how everything is going to be fixed..... she has done all the phone calls for me and updates me on the Daily Progress.... I can't say enough about this company and the team they have.... I would refer them to anybody who is looking for an honest hard-working team... not to mention they take care of everything and you don't have to do anything or even think they're absolutely amazing and I can't think Jackie and her team enough for what they have done... I would also like to add everyone here at this company is so professional and kind I have never had this great of customer service before......thank u so much..
Mitch just finished restoring my town home and I was truly blown away by his professionalism, response time, service, and flexibility. He was very communicative every step of the way and I knew exactly what was going on at all times. He was able to immediately establish rapport with my wife and I and I felt completely confident that his team would get the job done, which they did. Thanks Mitch! If I need restoration services again, it's a no brainer, I'll be calling and asking for you by name
Restoration 1 is Great! Mitch and Jackie got our project finished in a very timely manor. They were very punctual, friendly and seemed that they really enjoyed making my home a better place.
Jackie has been amazing and went over and beyond to not only work in bringing our home together but ease concerns. She is definitely amazing and thank you for all the hard work to everyone!
Such wonderful people.Would Trust no one else.You guys Rock
Excellent and very professional service.
Fixed my property up like new after hail storm. Professional, nice & friendly. Highly recommend them.
these guys do amazing work!! mitch and jackie surber did an immaculate job removing my shower mold! i can't thank yall enough i can finally breathe in my own bathroom again! woohoo!😃
Professionals! Hands down. The crew ensures you know the process from start to finish and keep you updated on their work. Very effective! I would highly recommend Restoration 1 over and over again.
Gotta love these guys! Friendly and professional
Highly recommend!! This team is absolutely amazing! Their customer service is outstanding! Great job guys!
I would recommended to anyone. amazing team and awesome customer service ! Thank you guys keep up the amazing work!
Sam and his team preformed a leak repair and restoration that happened in my kitchen that caused damage to a downstairs bedroom as well. After the repair, my kitchen floor had to be replaced. Sam not only got it done in two weeks times just before Thanksgiving but I enjoy my kitchen more than when I bought the house. Sam and his team were very efficient, personal, and professional. My patronage is with Restoration 1!