Alicia Davis

4/15/21

Restoration 1 of OKC was very helpful with our water damage. We had a pipe burst during a snow storm and it flooded our converted garage. They were extremely busy when we first contacted them due to the storm. They told us they would get to us as soon as possible but it could be several days, which was understandable. About a week later they were able to come out and assess and start the drying process. Jason was who we dealt with and he was able to call and text me with details and updates. He was very helpful and knowledgeable. The had to refer us to another company to test for mold and asbestos. The only issue/ wasn't particularly pleased with was they never gave us an estimate or anything written up which I had asked about a few different times. I hope I never have to use them again but I would if I needed to.

Restoration 1 of OKC Replied: Hi Alicia, We are happy you shared your experience with our Restoration 1 team. The storm event had us all very busy, and we hate that during that time we failed to provide the estimate up front as asked. We have learned a lot during that storm and are using the experience for better processes in...
Restoration 1 of OKC Replied: Hi Alicia, We are happy you shared your experience with our Restoration 1 team. The storm event had us all very busy, and we hate that during that time we failed to provide the estimate up front as asked. We have learned a lot during that storm and are using the experience for better processes in...

Alicia Davis gave Restoration 1 of OKC a 4 star Review


Read more >

End of content

No more pages to load