Restoration 1 of East Alabama

Restoration One was very professional and responsive. They did a great job, explained everything to me, & even managed to save my hickory flooring. We had a water pressure regulator fail and blew out a water filtration filter while we were away from home. We came home to a flooded kitchen and basement. They were able to dry everything out quickly and minimize what had to be replaced. Read more >

I asked Restoration 1 to come out and check for water damage after I detected two leaks, one in the upstairs bathroom and another beneath a dormer window.
They called with an ETA and were there when they said they were going to be. I can't tell you how many times I've had people say they were coming out and it took forever to show up.
They were very personable. I got everyone's name at the beginning of the visit, and they took the time to explain what they were doing, their findings, and next steps.
They were also very professional. We had to go upstairs where my daughters spend all of their time. They were very courteous and wanted to make sure it was clear to come up. They recognized it's our home, and wanted to make sure we were comfortable.
I feel like these guys are honest and want to take care of their customers. I wish I could hire them to do all the... Read more >

On 2/3/2022 our home was flooded. We called Restoration 1 and Mike and his team made themselves immediately available. They explained our situation and gave us his recommendations on what needed to be done. We agreed to the remediation and Mike set up all outside company services that were needed (debris removal, storage for our belongings, etc…) and his team started immediately. Mike and his crew were extremely professional, polite, and showed up when they said they would. It’s difficult to find businesses that actually do what they say these days. I highly recommend Mike and his staff at Restoration 1. Read more >

Great Customer Services very helpful would recommend them to anyone there the best Read more >

I used this company for water damage. The tech was extremely professional, prompt, and delivered GREAT service. I will definitely recommend this company to family and friends. Read more >

I used this business for some issues that were going on at my home. They were professional and did a great job. Read more >

This company was a pleasure to work with and very professional. I have dealt with another water mitigation company in the past and this company was by far the better of the 2. Unfortunately I had to be out of town on a previously scheduled trip when Restoration 1 performed services but they were very accommodating in making other arrangements to make sure the job still got done! Read more >

These guys are amazing. Benjamin came to my home. He was very thorough and explained everything to me in great detail. He made the nightmare of the leak and mold so easy to navigate. They called us back right away and took care of us in no time. I highly recommend this company. He also worked with my Insurance Company and ask questions that I did not even know to ask.
The owner was very fast at that first call back. The work was very reasonable. If you have any of these issues you won’t regret using them. Read more >

Restoration of east Alabama did an excellent job. They are very professional, on time , did a thorough, detailed job, listened to all my concerns& took care of them . Both Ben & Jack did a stupendous job.
Mike the manager is also very accessible & professional. Coordinated with my Insurance agent . Recommend this company highly. Read more >

Jack and Ben were a real pleasure to do business with. Excellent service and professionalism. Would highly recommend and will definitely call again if needed. Read more >

The workers were very professional and responded promptly in addressing this flooding problem and other related concerns. Very friendly and compassionate overall experience. I especially liked the fact that they always entered my home wearing their masks! They made sure that the problem was completely resolved. I am very satisfied with this company and highly recommend them to anyone in need of this type of professional service. Read more >

Jack and Benjamin were excellent to work with. Our water damage and mold problem was fixed up within a week of calling them. They made the process super easy and stress free! They did high quality work and were responsive and timely. Read more >

Restoration 1 is a wonderful company to work with. They’re knowledgeable, professional and they’re quality of work is unmatched. I would recommend them to anyone in need of restoration work in the Lee County and surrounding areas!! Read more >

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Hands down the utmost qualified and pleasant restoration company in the area. Ben goes above and beyond and represents this company in the highest fashion and ensures that every aspect of the experience is ideal. 10 stars if it were an option. Read more >

We had a major pipe leak that led to significant damage to our walls and flooring. Mike and his team were great. Mike is easy to work with and very responsive- I mean responsive with great customer service. His staff are great and even one morning asked if I wanted breakfast while he was at McDonald's. Quality work as well. Terry from GA Read more >

There a pleasure to work with. Read more >

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I would give them 6 stars if I could. Read more >

Great group of people that do what they tell you will be done. Dependable and trustworthy. Read more >

This company is who I am recommending to anyone that's needs restoration work done. Not only was their work top notch, but the person who helped me, Mr. Miles was extremely friendly, very informative in explaining what all the work was going to entail, did not waste his or my time, and made the whole process an absolute ease from start to finish. If anyone is looking for any restoration work done, I urge them to choose this team first! Read more >

Restoration 1 was so wonderful! They helped with all of my water damage and molding issues caused by the terrible maintenance and property care at the Magnolia at Auburn apartments. They were so kind and professional and assured me they would take care of everything. I will absolutely call them again wherever I go in the future. They are amazing!!! Read more >

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Excellent service. Highly recommend to anybody looking for service following water damage and/or mold damage. Read more >