Restoration 1 of Durham-Greensboro

Reviews: 56

Average: 5 out of 5 Stars

1601 E Geer St.
Durham, NC 27704
United States
919-241-7311
5/31/19

Contacted Restoration 1 of Durham-Greensboro because of concerns about mold in my crawl space. Charles was on time for our appointment. He did an inspection and took numerous pictures of the area, which we reviewed. Turned out that we did not need mold remediation or replacement of insulation, which meant no need to hire the company at this time. I'll remember that they gave their honest appraisal instead of trying to "make a sale." If I need their kind of work in the future, I'll call them... Read More...

Dan Landis gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Mr and Mrs Landis, We appreciate the kind feedback!
5/30/19
Steve S gave Restoration 1 of Durham-Greensboro a 5 star Rating
5/30/19
Tanisha A gave Restoration 1 of Durham-Greensboro a 5 star Rating
5/30/19

Todd had a very Prompt response to my inquiry. Came out and did a very thorough inspection and was able to identify the problem area. During mold removal, Charles did a very thorough job of ensuring everything was removed safely.

Restoration 1 of Durham-Greensboro Replied: We are happy to hear of your... Read More
5/29/19

Contacted Restoration 1 of Durham-Greensboro because of concerns about mold in my crawl space. Charles was on time for our appointment. He did an inspection and took numerous pictures of the area, which we reviewed. Turned out that we did not need mold remediation or replacement of insulation, wh... See More

Restoration 1 of Durham-Greensboro Replied: We appreciate you sharing your... Read More
5/07/19

We had major water damage to our half bathroom and bonus room. We called Restoration 1 and Todd the general manager immediately came out and assessed the damage. Within an hour Charles the Production Lead arrived and started the clean-up/mitigation process which was quite extensive from removing t... See More

Restoration 1 of Durham-Greensboro Replied: Mrs A, Thanks you so much for sharing... Read More
4/03/19

Restoration 1 was amazing in a time of need! They were responsive, professional and efficient. I couldn’t possibly ask for a better experience overall. I’d recommend them to anyone....

Tim Hunter gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Appreciate your kind feedback Tim!
4/01/19
Tim H gave Restoration 1 of Durham-Greensboro a 5 star Rating
3/20/19

Excellent company. Great owner. They will do good work for you. A company you can trust....

Jon Miller gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Thanks Jon for the kind review!
3/05/19

Production Lead Charles Ross was excellent to work with - professional top notch service....

Annette Winter gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We love having Charles on our team. Thank you!
2/28/19
Kalie F gave Restoration 1 of Durham-Greensboro a 5 star Rating
2/21/19

The Team was extremely courteous, professional and friendly. They also did a fantastic job with our restoration/remediation neess

Restoration 1 of Durham-Greensboro Replied: Hi Don, Thank you again!
2/18/19

My experience with Restoration 1 was great. My point of contacts kept me informed at every step of the process and always called to confirm appointment details. Both Todd and Charles are excellent representatives of the company and I am very pleased with the timing of the repairs and the restorations/repairs that were performed at my residence. I would highly recommend Restoration 1 to others and (GOD forbid) I would certainly use them again if the need arose. Keep up the professional work and great... Read More...

Jonathan Winstead gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Thank you Mr Winstead. Great working with you!
2/07/19

What a Fantastic Experience we had with Restoration One . Their team was so experienced and took care of everything we needed from A to Z. I would highly recommend this team to anyone needing help....

Renee Koonce gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Thanks, Mrs. Koonce! It was a privilege to help your family!
2/07/19
Jonathan W gave Restoration 1 of Durham-Greensboro a 5 star Rating
2/05/19

Top notch. From a quick response, effective water mitigation, listened to my concerns, flexible scheduling of repairs and excellent repair work. Restored to like new!...

Stacy Garvin gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We appreciate your business and kind feedback!
2/05/19

This team at Restoration One was Amazing!
They took care of all our needs from start to finish. Very thorough and professional, I would highly recommend this team to anyone needing assistance.

1/23/19

Working with Restoration 1 of Durham-Greensboro has been a great experience for Acorn-Oak Properties. As a vendor, they are detailed, provide good communication, and are just easy to work with. They have done water damage, mold mitigation and repair work for our tenants and we always have great results. We recommend Restoration 1 for your property restoration needs!...

Danny Reynolds gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We appreciate working with you guys! Thanks Danny
1/23/19

Top notch. From a quick response, effective water mitigation, listened to my concerns, flexible scheduling of repairs and excellent repair work. Restored to like new!

1/19/19

This the only restoration company I recommend as they have done a great job with all of the clients I send their way. Thank you Restorstion 1!...

Lee Goldstein gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We appreciate your trust and your business! Thanks Lee!
1/17/19
Lee G gave Restoration 1 of Durham-Greensboro a 5 star Rating
1/11/19

we are in the process of buying a house and our children have been sick due to heavy exposure to mold so we wanted to test the house. Todd was very responsive, answered all our questions and communicated very well with us as well as with the agents. He came very quickly and we received the results r... See More

Restoration 1 of Durham-Greensboro Replied: Wish you all well on the move! Thank... Read More
1/08/19

Restoration 1 was very prompt in contacting me and also coming to our Church the same day. They were also very polite and neat in appearance. Charles was very helpful also in explaining the process of the steps we needed to take. Taking care of the moisture from the water leak was done very professionally. I would recommend Restoration 1 for all your needs. Thanks from, Faith Baptist Church....

keith spake gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Thank you Pastor Spake, we appreciate the kind feedback and are happy that the damage was minimal!!
1/07/19

Todd was prompt, highly professional and very trustworthy, having been the first Environmental Inspector, to respond to my request in the aftermath of Hurricane Florence, when coincidentally and unfortunately for me, my water pipes burst. As it happened on the night of the storm, there was a huge back log of availability for any type of contractors being able to come test my home for weeks. Todd was so diligent, he called me as soon as he had a cancellation, where as all 7 of the other local... Read More...

Adele Daidone gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Hello Ms. Daidone, Great to hear from you and thank you for your gracious feedback. We certainly hope that your home is back in order! Have a great 2019!
1/07/19

It has been a pleasure working with Restoration 1 of Durham-Greensboro. They are knowledgeable and work quickly and efficiently. I look forward in working with them in the future to protect our assets.

Restoration 1 of Durham-Greensboro Replied: It is a pleasure to work with you and... Read More
1/07/19

Restoration 1 was very prompt in contacting me and also coming to our Church the same day. They were also very polite and neat in appearance. Charles was very helpful also in explaining the process of the steps we needed to take. Taking care of the moisture from the water leak was done very professi... See More

1/02/19

Quick and professional service. Great follow up. Would definitely use again and recommend to others.

Restoration 1 of Durham-Greensboro Replied: Thank you Adrian, Happy to meet you and... Read More
Tanisha Wall Recommends Restoration 1 of Durham-Greensboro

Professional service! Every on was so nice. They did awesome work in a timely manner! Happy to have had them in my time of need!

3 weeks ago
Tara Hargrove Recommends Restoration 1 of Durham-Greensboro

Todd and his team were quick to respond, reasonable on pricing and educated us on the best ways to clean up and repair the issue. Highly recommend Todd and his team!

3 months ago
Sara Moricle Tracey Recommends Restoration 1 of Durham-Greensboro

Todd & Gerald came to my rescue when water problems occurred in a rental property I own. Todd did inspection & is so very knowledgeable. He explained everything happening in email with pictures & proposed protocol to remediate damage. Both guys worked tirelessly all day & left everything very clean. Disposed of materials removed etc. They explained all that had been done & followed up with email information & pictures of completed work. Highly recommend this team!! Bravo 👏. Would definitely use them again! So thankful my plumber highly recommended Restoration 1 & Todd to me!

10 months ago
Julie Kirkaldie Leemkuil Recommends Restoration 1 of Durham-Greensboro

We called them after discovering major flooding in our crawl space due to a burst water pump. They arrived quickly and provided an estimate. We chose them for their professionalism, reviews and pricing. They did an excellent job drying out the space and mold remediation service. I highly recommend.

10 months ago
Dave Pryor gave Restoration 1 of Durham-Greensboro a 5 star review

We had a leak in our bathroom. They showed up within an hour of me calling, gave me a quote and then immediately began to work. They did a great job of drying out what they could and tore out the rest. They cleaned up after themselves. They checked daily to see how it was drying out. They explained everything to us and kept us informed. I would use them again if I needed to. I highly recommend them.

10 months ago
Tara Quinn gave Restoration 1 of Durham-Greensboro a 5 star review

Called them after another company gave a ridiculous quote as their ‘minimum’ for mold remediation from water damage under kitchen sink. Todd and team were easy to talk to, not condescending like the other folks, gave a fair price, and got the work done (well) shortly thereafter. Would use them again.

1 year ago

This team at Restoration One was Amazing! They took care of all our needs from start to finish. Very thorough and professional, I would highly recommend... more

Renee K. gave Restoration 1 of Durham-Greensboro a 5 star review

Todd was prompt, highly professional and very trustworthy, having been the first Environmental Inspector, to respond to my request in the aftermath of... more

Adele D. gave Restoration 1 of Durham-Greensboro a 5 star review

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