The Team was extremely courteous, professional and friendly. They also did a fantastic job with our restoration/remediation neess... See More
This team at Restoration One was Amazing!
They took care of all our needs from start to finish. Very thorough and professional, I would highly recommend this team to anyone needing assistance.... See More
Top notch. From a quick response, effective water mitigation, listened to my concerns, flexible scheduling of repairs and excellent repair work. Restored to like new!... See More
we are in the process of buying a house and our children have been sick due to heavy exposure to mold so we wanted to test the house. Todd was very responsive, answered all our questions and communicated very well with us as well as with the agents. He came very quickly and we received the results r... See More
It has been a pleasure working with Restoration 1 of Durham-Greensboro. They are knowledgeable and work quickly and efficiently. I look forward in working with them in the future to protect our assets.... See More
Restoration 1 was very prompt in contacting me and also coming to our Church the same day. They were also very polite and neat in appearance. Charles was very helpful also in explaining the process of the steps we needed to take. Taking care of the moisture from the water leak was done very professi... See More
Quick and professional service. Great follow up. Would definitely use again and recommend to others.... See More
Very responsive, professional and honest. Not pushy nor try to sell us on services we did not need. Nice people!... See More
My experience with Restoration 1 was great. My point of contacts kept me informed at every step of the process and always called to confirm appointment details. Both Todd and Charles are excellent representatives of the company and I am very pleased with the timing of the repairs and the restorations/repairs that were performed at my residence. I would highly recommend Restoration 1 to others and (GOD forbid) I would certainly use them again if the need arose. Keep up the professional work and great customer service!
Working with Restoration 1 of Durham-Greensboro has been a great experience for Acorn-Oak Properties. As a vendor, they are detailed, provide good communication, and are just easy to work with. They have done water damage, mold mitigation and repair work for our tenants and we always have great results. We recommend Restoration 1 for your property restoration needs!
Restoration 1 was very prompt in contacting me and also coming to our Church the same day. They were also very polite and neat in appearance. Charles was very helpful also in explaining the process of the steps we needed to take. Taking care of the moisture from the water leak was done very professionally. I would recommend Restoration 1 for all your needs. Thanks from, Faith Baptist Church.
Very prompt and professional service. They came on an emergency call on a Sunday morning after a pipe burst and did a very thorough job with the remediation and took care of submitting the claim to the insurance company. Todd also arranged for quality services for the rebuild. They made the whole process about as easy as it can be. I hope to not need them again, but I am glad to know who to call in case of another emergency.
Todd was prompt, highly professional and very trustworthy, having been the first Environmental Inspector, to respond to my request in the aftermath of Hurricane Florence, when coincidentally and unfortunately for me, my water pipes burst. As it happened on the night of the storm, there was a huge back log of availability for any type of contractors being able to come test my home for weeks. Todd was so diligent, he called me as soon as he had a cancellation, where as all 7 of the other local Environmental Testing companies I had also called, I never heard back from! Todd is incredibly knowledgeable, extremely thorough, and very patient, not only answering all my questions, but making certain I understood everything I needed to know about the issues with mold and the restoration needed, I have as a result of the pipes bursting. When the Lab Results came back, Todd took the time to write up his own review, in words a non~expert in this field, would understand. That tells me, as it should you, he has compassion and empathy for his clients, as we are dealing with disastrous situations, and that is very comforting. Todd made sure to follow up with me as to the progress of my remediation. He is reliable and reasonably priced. I highly recommend Todd and Restoration 1 to help you with your needs for any of the services they offer, and would myself never use anyone else. Thank you Todd!
Todd and his team were quick to respond, reasonable on pricing and educated us on the best ways to clean up and repair the issue. Highly recommend Todd and his team!
Todd & Gerald came to my rescue when water problems occurred in a rental property I own. Todd did inspection & is so very knowledgeable. He explained everything happening in email with pictures & proposed protocol to remediate damage. Both guys worked tirelessly all day & left everything very clean. Disposed of materials removed etc. They explained all that had been done & followed up with email information & pictures of completed work. Highly recommend this team!! Bravo 👏. Would definitely use them again! So thankful my plumber highly recommended Restoration 1 & Todd to me!
We called them after discovering major flooding in our crawl space due to a burst water pump. They arrived quickly and provided an estimate. We chose them for their professionalism, reviews and pricing. They did an excellent job drying out the space and mold remediation service. I highly recommend.
We had a leak in our bathroom. They showed up within an hour of me calling, gave me a quote and then immediately began to work. They did a great job of drying out what they could and tore out the rest. They cleaned up after themselves. They checked daily to see how it was drying out. They explained everything to us and kept us informed. I would use them again if I needed to. I highly recommend them.
Called them after another company gave a ridiculous quote as their ‘minimum’ for mold remediation from water damage under kitchen sink. Todd and team were easy to talk to, not condescending like the other folks, gave a fair price, and got the work done (well) shortly thereafter. Would use them again.
This team at Restoration One was Amazing! They took care of all our needs from start to finish. Very thorough and professional, I would highly recommend... more
Todd was prompt, highly professional and very trustworthy, having been the first Environmental Inspector, to respond to my request in the aftermath of... more