Restoration 1 of Durham-Greensboro

Reviews: 77

Average: 5 out of 5 Stars

1601 E Geer St.
Durham, NC 27704
United States
919-241-7311
9/13/19

Todd and his crews responded before some others even (if ever) returned calls. Got the work done in a reasonable time, and was willing to step up to take care of any of the several problems that would pop up....

James Shannon gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
8/15/19

I came back home from a vacation with a hole in my kitchen ceiling and major water damage. By the next day, Todd and his team was at my house cleaning up and letting me know that everything will be taken care of. They jumped right in and before they left for the day, the mess was gone and the fans were going to dry everything.They came back everyday they promised, was always on time and was very professional!! They even help me move things into a POD. They definitely helped me during this stressful... Read More...

Dani Henderson gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We really appreciate your wonderful feedback and wish you well!
8/09/19

Responded when others didn't. Prompt, courteous, professional, and knowledgeable. Will be the first call if I ever need any damage claim work again....

James Shannon gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Pleasure to work with you and Thanks!
8/09/19

Responded when others didn't. Prompt, courteous, professional, and knowledgeable. Will be the first call if I ever need any damage claim work again.

8/01/19

I had a rather unfortunate flood issue and Restoration 1 did an incredible job that allowed me to avoid further damage and losses. Smart, professional and reasonable is the best way to describe them....

Keanon Pearson gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We appreciate your feedback Mr. Pearson!
7/05/19

This group has nice and skilled people who would like to help. My home had a water damage. They came in and estimated. Then scheduled the best time for us and worked on it immediately. They also were very responsible....

Paul Sheng gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
7/03/19

Todd was very responsive and supportive since the very first minute. Very professional and effective. Very well done....

Antonio Gutierrez Hidalgo gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We appreciate our kind feedback!
7/03/19
Kenan C gave Restoration 1 of Durham-Greensboro a 5 star Rating
Restoration 1 of Durham-Greensboro Replied: Thank you Kenan! Let me know if we can... Read More
7/03/19
Antonio G gave Restoration 1 of Durham-Greensboro a 5 star Rating
7/03/19

This group has nice and skilled people who would like to help. My home had a water damage. They came in and estimated. Then scheduled the best time for us and worked on it immediately. They also were very responsible.

6/01/19

Professional service! Every on was so nice. They did awesome work in a timely manner! Happy to have had them in my time of need!...

Tanisha Wall recommends Restoration 1 of Durham-Greensboro on Facebook
5/31/19

Contacted Restoration 1 of Durham-Greensboro because of concerns about mold in my crawl space. Charles was on time for our appointment. He did an inspection and took numerous pictures of the area, which we reviewed. Turned out that we did not need mold remediation or replacement of insulation, which meant no need to hire the company at this time. I'll remember that they gave their honest appraisal instead of trying to "make a sale." If I need their kind of work in the future, I'll call them... Read More...

Dan Landis gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Mr and Mrs Landis, We appreciate the kind feedback!
5/30/19
Steve S gave Restoration 1 of Durham-Greensboro a 5 star Rating
5/30/19
Tanisha A gave Restoration 1 of Durham-Greensboro a 5 star Rating
5/30/19

Todd had a very Prompt response to my inquiry. Came out and did a very thorough inspection and was able to identify the problem area. During mold removal, Charles did a very thorough job of ensuring everything was removed safely.

Restoration 1 of Durham-Greensboro Replied: We are happy to hear of your... Read More
5/29/19

Contacted Restoration 1 of Durham-Greensboro because of concerns about mold in my crawl space. Charles was on time for our appointment. He did an inspection and took numerous pictures of the area, which we reviewed. Turned out that we did not need mold remediation or replacement of insulation, wh... See More

Restoration 1 of Durham-Greensboro Replied: We appreciate you sharing your... Read More
5/07/19

We had major water damage to our half bathroom and bonus room. We called Restoration 1 and Todd the general manager immediately came out and assessed the damage. Within an hour Charles the Production Lead arrived and started the clean-up/mitigation process which was quite extensive from removing t... See More

Restoration 1 of Durham-Greensboro Replied: Mrs A, Thanks you so much for sharing... Read More
4/03/19

Restoration 1 was amazing in a time of need! They were responsive, professional and efficient. I couldn’t possibly ask for a better experience overall. I’d recommend them to anyone....

Tim Hunter gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Appreciate your kind feedback Tim!
4/01/19
Tim H gave Restoration 1 of Durham-Greensboro a 5 star Rating
3/20/19

Excellent company. Great owner. They will do good work for you. A company you can trust....

Jon Miller gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: Thanks Jon for the kind review!
3/13/19

Todd and his team were quick to respond, reasonable on pricing and educated us on the best ways to clean up and repair the issue. Highly recommend Todd and his team!...

Tara Hargrove recommends Restoration 1 of Durham-Greensboro on Facebook
3/05/19

Production Lead Charles Ross was excellent to work with - professional top notch service....

Annette Winter gave Restoration 1 of Durham-Greensboro a 5 star Review on Google
Restoration 1 of Durham-Greensboro Replied: We love having Charles on our team. Thank you!
2/28/19
Kalie F gave Restoration 1 of Durham-Greensboro a 5 star Rating
Tanisha Wall Recommends Restoration 1 of Durham-Greensboro

Professional service! Every on was so nice. They did awesome work in a timely manner! Happy to have had them in my time of need!

4 months ago
Tara Hargrove Recommends Restoration 1 of Durham-Greensboro

Todd and his team were quick to respond, reasonable on pricing and educated us on the best ways to clean up and repair the issue. Highly recommend Todd and his team!

6 months ago
Sara Moricle Tracey Recommends Restoration 1 of Durham-Greensboro

Todd & Gerald came to my rescue when water problems occurred in a rental property I own. Todd did inspection & is so very knowledgeable. He explained everything happening in email with pictures & proposed protocol to remediate damage. Both guys worked tirelessly all day & left everything very clean. Disposed of materials removed etc. They explained all that had been done & followed up with email information & pictures of completed work. Highly recommend this team!! Bravo 👏. Would definitely use them again! So thankful my plumber highly recommended Restoration 1 & Todd to me!

1 year ago
Julie Kirkaldie Leemkuil Recommends Restoration 1 of Durham-Greensboro

We called them after discovering major flooding in our crawl space due to a burst water pump. They arrived quickly and provided an estimate. We chose them for their professionalism, reviews and pricing. They did an excellent job drying out the space and mold remediation service. I highly recommend.

1 year ago
Dave Pryor gave Restoration 1 of Durham-Greensboro a 5 star review

We had a leak in our bathroom. They showed up within an hour of me calling, gave me a quote and then immediately began to work. They did a great job of drying out what they could and tore out the rest. They cleaned up after themselves. They checked daily to see how it was drying out. They explained everything to us and kept us informed. I would use them again if I needed to. I highly recommend them.

1 year ago
Tara Quinn gave Restoration 1 of Durham-Greensboro a 5 star review

Called them after another company gave a ridiculous quote as their ‘minimum’ for mold remediation from water damage under kitchen sink. Todd and team were easy to talk to, not condescending like the other folks, gave a fair price, and got the work done (well) shortly thereafter. Would use them again.

2 years ago

Model of professionalism and quality. I am leasing a home, and though just taking it over, I am familiar with the home and have toured it several years... more

Thom M. gave Restoration 1 of Durham-Greensboro a 5 star review

This team at Restoration One was Amazing! They took care of all our needs from start to finish. Very thorough and professional, I would highly recommend... more

Renee K. gave Restoration 1 of Durham-Greensboro a 5 star review

Todd was prompt, highly professional and very trustworthy, having been the first Environmental Inspector, to respond to my request in the aftermath of... more

Adele D. gave Restoration 1 of Durham-Greensboro a 5 star review

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