We thought we had a major mold problem in our house/attic. Joe came out very promptly and walked through our whole house and looked everywhere. He explained very thoroughly what was happening and some great ways to possibly help eliminate the problem. He was very honest and true with what he recommended. He didn't try to scam us into anything extra. Don't usually see that in companies these days. I really recommend this company. Will use them again for sure if our troubleshooting ideas don't help our current situation.
This is one of those businesses that you don’t think about until you need it. Worth looking into in advance of an accident. Christine is excellent to work with. Very sincere and truly helpful. She knows just what to do when there is a serious mess and understands codes, construction and building standards. She is now in my speed dial.
Restoration 1 came out to my house to estimate a smoke remediation job. Both Carrie and Joe were super polite, respectful, and easy to talk to. Joe even came out on Christmas Eve to do the estimate! Estimate was provided in a timely manner. Thank you.
I had a sump pump failure that flooded my finished basement (the second time in 2 years!) I had not been impressed with the company I used the first time it happened, so I decided to try Restoration 1. I cannot tell you how pleased I am with the results! They showed up quickly and got to work immediately. The team stayed 12 hours the first day to make sure to minimize the damage! In the end my carpet and padding were even saved. My thanks to Nathan and Justin who came daily to monitor the progress, and to Carrie for her help with insurance and for running a quality company. HIGHLY RECOMMENDED!
I have never been more pleased with the promptness at which a company responded. Within hours of contacting my insurance company Restoration 1 had assessed, explained the damage, and removed the wet flooring. They checked on the dryers and keep in constant communication with us about the status of our project. I had all copies of paperwork on the day it was completed and they sent everything off to my insurance. They will always be my choice. Thank you Restoration 1!
Wonderful company to work with. They wrote the book on Service ! Came home about 9 pm last Friday to find water pouring out the kitchen ceiling fixture.... more
Joe and Carrie were amazing. We had the unfortunate experience where a contractor did not properly secure our water filtration system to our sump pump which... more