Restoration 1 of Cary

Reviews: 38

Average: 5 out of 5 Stars

150 Virginia Rd Unit 3
Crystal Lake, Illinois 60014
United States
(517) 410-2706
1/01/20

EVERYTHING! It started with one phone call to Carrie and she's pulled it all together for me!...

Therese Dominas recommends Restoration 1 of Cary on Facebook
12/16/19

I highly recommend Restoration 1! They do a fantastic job on clean up jobs for my clients! I would recommend them every time!...

Dawn Berman Bremer recommends Restoration 1 of Cary on Facebook
12/04/19

Timely personably found issue immediately. Way to go!!...

Kim Friedli Henriksen recommends Restoration 1 of Cary on Facebook
11/27/19

Guy's are great, job looks great. On time and very respectful

11/23/19

The owners and their crew are UNUSUALLY on top of things. From answering the call, to scheduling, to showing up on time to receiving friendly, efficient and professional service. They are very fair with their charges, and they communicate really well in an understandable way too!...

Dave Bunge recommends Restoration 1 of Cary on Facebook
11/23/19

Dave suggests you use Restoration 1 of Cary

Dave B gave Restoration 1 of Cary a 5 star Rating
11/18/19

Angel and Joe did a great job our lower level that flooded. Our septic backed up!! They cleaned and sanitized all areas effected. Took molding off to allow walls to totally dry. They were pleasant and efficient....

Mary Early recommends Restoration 1 of Cary on Facebook
11/18/19

Lower level flood. Angel and Joe did a awesome job getting everything cleaned up and back in place. Looks and smells great. Thank you guys !!!

11/13/19

The guys from Restoration 1 did a great job cleaning up my basement that had been flooded with raw sewage. They were able to provide a quote (which was acceptable) and began work on the spot! Very happy with their service!

11/07/19

The guys did great and were very careful and thorough. We would recommend them any time!

11/07/19

I need to say wow and a send a shout out to Carrie Turner, Christine Brozovsky Ditzler and the whole crew at Restoration1. What do you say about experts, everything you can!
Professionalism A+
Curtesy A+
Good and kind people to work with A++++++++
From day one they were down in our basement knocking themselves out with hard work ( I know the kitchenette was difficult), they never forgot their professionalism ever!!! We just had to buy them lunch the day that it snowed… those guys were in and out... Read More...

Michael Kroske recommends Restoration 1 of Cary on Facebook
11/04/19

Angel enjoyed the experience with Restoration 1 of Cary

Angel R gave Restoration 1 of Cary a 5 star Rating
11/04/19

Great understanding to detail and dealing with the insurance company. Very friendly workers that work quickly and CLEAN.

6/27/19

After testing of my house, Joe Turner came out and reviewed my report and evaluated my best course of action. it turns out that it was just a air quality situation no need for remediation. His honesty was refreshing I would highly recommend using Restoration one....

Ralph Van Etten recommends Restoration 1 of Cary on Facebook
5/24/19

Dedicated team of individuals....

Lynn Idstein Gale recommends Restoration 1 of Cary on Facebook
5/08/19

I reached out to Christine and even though she was out of town she put me in touch with Carrie who set up a time to help my client who had water coming in from all the rain

Thank you for making this so easy....

Phil Pace recommends Restoration 1 of Cary on Facebook
2/20/19

I want to thank Restoration 1 of Cary for simply being awesome! I had a pipe burst (along with so many others in this area), and even through Rest. 1 was swamped with business, the owner personally came out over the weekend to take on my job. I couldn't be happier with the level of service and dedication you two and company as a whole put forth. I am beyond impressed with how they operate. These days there seems to be an erosion of quality customer servers, so it was refreshing to see it alive and... Read More...

Jeff Tipps recommends Restoration 1 of Cary on Facebook
1/31/19

thank you for the great service a nd coming out so fast...

Robert Polep recommends Restoration 1 of Cary on Facebook
1/30/19

Joe came out right away and made sure everything was done as quickly as possible! I highly recommend!...

Kim DiBennardi Kostera recommends Restoration 1 of Cary on Facebook
1/16/19

Great service and knowledgeable!...

Christina Bryant recommends Restoration 1 of Cary on Facebook
11/18/18

Restoration 1 comes to your aid with both professional and personal care which helps mediate your stress while remediating your home's damage. We know of no team better prepared to restore your home and peace of mind than Joe Turner's Restoration 1 Crew!...

Anne Boguslavsky recommends Restoration 1 of Cary on Facebook
11/17/18

Christine was and has been great to work with. I know when I or if I have a client in need of help after a tragic loss to their home I can count on Christine to help them thru it....

Chris Gruenefeld recommends Restoration 1 of Cary on Facebook
10/09/18

Joe and Carrie run a first class operation. The are availble day and night and provide unmatched customer service. Thanks Joe....

Jeff Stevenson recommends Restoration 1 of Cary on Facebook
9/19/18

The entire team at Restoration 1 is filled with Rock Stars. Professional, Knowledgeable, Competitive, and very Fast! I recommend many of my clients and friends to Restoration 1 and Always get extremely positive feedback. Highly recommended!...

Michael Campbell recommends Restoration 1 of Cary on Facebook
9/02/18

Most reliable and service oriented company in McHenry County!...

Harry van Beetz recommends Restoration 1 of Cary on Facebook
8/29/18

I highly recommend restoration 1 of Cary Illinois.
Joe - Carrie Turner & Team responded quickly when not only did we need help in our house but for a few customers of mine.
Each & every time I refer Joe and his team they have arrived at the site quickly - sometimes in less than an hour - & taken care of the job / problem at a reasonable rate.
Most importantly in a professional manner !...

Mike Campbell gave Restoration 1 of Cary a 5 star Review on Facebook
8/29/18

You guys rock! Showed up within hours and saved most of hte basement! Professional! Fun! And truly a lifesaver!...

Laura Mraz recommends Restoration 1 of Cary on Facebook
8/29/18

Joe and his crew are dedicated and very responsive. He puts the well being of his clients above all else and delivers service in a caring manner in what is a very stressful time....

Oscar Im recommends Restoration 1 of Cary on Facebook
8/09/18

Knowledgeable, professional. Would recommend to anyone in need of this service. You can tell how committed they are to their clients. Making an stressful situation easier to handle knowing they are going to take very good care of your home....

Vicki Boxlietner recommends Restoration 1 of Cary on Facebook

We thought we had a major mold problem in our house/attic. Joe came out very promptly and walked through our whole house and looked everywhere. He explained very thoroughly what was happening and some great ways to possibly help eliminate the problem. He was very honest and true with what he recommended. He didn't try to scam us into anything extra. Don't usually see that in companies these days. I really recommend this company. Will use them again for sure if our troubleshooting ideas don't help our current situation.

Chris Rierson gave Restoration 1 of Cary a 5 star review

This is one of those businesses that you don’t think about until you need it. Worth looking into in advance of an accident. Christine is excellent to work with. Very sincere and truly helpful. She knows just what to do when there is a serious mess and understands codes, construction and building standards. She is now in my speed dial.

Cristen Carlson gave Restoration 1 of Cary a 5 star review

Restoration 1 came out to my house to estimate a smoke remediation job. Both Carrie and Joe were super polite, respectful, and easy to talk to. Joe even came out on Christmas Eve to do the estimate! Estimate was provided in a timely manner. Thank you.

Dan Annen gave Restoration 1 of Cary a 5 star review

I have never been more pleased with the promptness at which a company responded. Within hours of contacting my insurance company Restoration 1 had assessed, explained the damage, and removed the wet flooring. They checked on the dryers and keep in constant communication with us about the status of our project. I had all copies of paperwork on the day it was completed and they sent everything off to my insurance. They will always be my choice. Thank you Restoration 1!

Kristi Sargeant gave Restoration 1 of Cary a 5 star review

This company came to my mother's home after a sump pump failure flooded the basement. They responded quickly, were understanding and compassionate, but at the same time very professional and explained each step of the recovery process. I would not hesitate to recommend them or use their services again (although I honestly hope I don't have to in the near future :) )

Lisa W gave Restoration 1 of Cary a 5 star review

Joe and Carrie were amazing. We had the unfortunate experience where a contractor did not properly secure our water filtration system to our sump pump which... more

Ashley T. gave Restoration 1 - Cary a 5 star review

Restoration 1 was so helpful. This was my first time dealing with a water issue. They came out for a free estimate and spent a good amount of time talking... more

Ryan H. gave Restoration 1 - Cary a 5 star review

We appreciated how quickly Joe and his crew came out to help us when both of our sump pumps failed and flooded our basement a few weeks ago. They were very... more

Lori B. gave Restoration 1 - Cary a 5 star review

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