We just got a new expensive wool and viscose area rug and had it for only two days when our dog got really sick and threw up on it. Didn’t find it till the next morning. Had our normal carpet cleaning person come and steam clean it, but it just made the stain darker. He was afraid do use any chemicals on it because of the fibers. So I called Reno Oriental Rug Wash and Alex came out to take a look at it. He said he could get the stain out. He was very knowledgeable and professional. He had the rug for... Read More...
Alex did a beautiful job cleaning and repairing my delicate silk rug and mom’s hand made rugs. He knows his rugs!! Remembered exactly where they all went when he brought them back , and cut pads meticulously .couldnt recommend oriental rug wash more highly
I inherited a pee saturated rug. Alex saved it! Another company told me to throw it away but now it’s beautiful and it smells great! Yay!
Alex at Reno Rug Wash is fantastic! We have very special rugs we purchased overseas and he has taken care of red wine spills and kid puke! We trust him with our silk and wool rugs and highly recommend him to anyone.
Thank you so much for bringing my family rugs back to life!! Beautiful!!
Alex washed a family rug that had ground in dirt and an ugly stain. He returned it looking newer than new. I can’t believe how beautiful the rug looks now!! Amazing!
Awesome job!! So very happy with t
He results, cleaned grout on tile floor, looks brand new!!!! Would highly recommend this service to anyone!!
Alex is THE most knowledgeable individual about rugs and carpets I’ve ever encountered. The “before and after” state of our 20+ year old oriental rug was remarkable - the cleaning process fully brought it back to life. Easy to work with and pricing that represents a great value, I highly rec... See More
Great service front start to finish. And the price is right.
Great service for in home cleaning our very expensive drapes. The dogs peed on them and now very clean. Highly recommend!
Alex did a phenomenal job restoring our antique Persian rugs. I highly recommend this gentleman and his business. Thanks again, Alex.
Great company! Highly recommend!...
Alex did an amazing job on some less than stellar rugs! They came out soft, stain free and looking better then at anytime since I purchased them.
Alex was professional, on time, and took very good care of our oriental Rugs. We would not hesitate to call him again.
Alex came and did an amazing job on our rental carpets. When you are not the first to be on carpets, it’s gross! When Alex was done we felt so much better about our 2 year old rolling around on it! Thanks for making it newer than when we moved in!
Alex was very knowledgable and knew exactly what repairs my rug needed. He executed the repairs perfectly, I love that I was able to salvage it and now hang it in my house.
Alex was fabulous and very professional. He saved my rugs!!! He patched a huge hole in an old rug that no one wanted to touch!! He knows his rugs!! His cleaning work is also fabulous!!
Alex is extremely professional and very knowledgeable about rugs. Our family is moving cross country and he made it easy to add cleaning our Turkish patched rugs to the million of other things need to get done before a cross country move. He was quick to respond to my calls and made every effort to... See More
Fantastic! Alex is a wonderful man with a great deal of experience in oriental Rugs. Sincere and professional, I really enjoyed working with Alex and have a great deal of respect for him. He is thorough and absolutely cares about you, and the product he delivers. I was very concerned about sever... See More
Amazing and exceptional service. Anxious about resizing a Persian rug. Beautiful and I dare you to find the seam!!
So happy with care taken by Alex. Our oriental Rugs look great and appreciate the great delivery and installation service. Completely satisfied customer! Thanks Alex!
Sent in Rugs to be. cleaned with some repairs too. Can’t even locate the repairs which were done. So beautifully done. And look brand new. They are very old. And such great customer service. Look amazing. Didn’t know Reno had this type of rug cleaner Would have used him sooner. Thank you... See More
Amazing job on my rugs. Looked like they were brand new. They picked up and delivered on time and were professional and easy to deal with. All for a fair price!
Super happy with the results. Our Oriental rug had never been cleaned(hate to say about 30+)..always in the dining room- lots of parties, etc...looked pretty bad when Alex picked it up but as he rolled out it looked FABULOUS!
Great guy, super nice , knowledgeable and efficient and great price... w... See More
Boy was I lucky when I checked the internet looking rug repair and found Alex!! Not only is very knowledgeable, exceedingly competent he is a great guy who is so easy to work with!!
I can not recommend him enough! You cannot go wrong for whatever your problem is, Alex is the man!
Many rugs with pet stains came out beautiful fully! Look like new. Alex is the best!!
Alex is the BEST carpet cleaner in Nevada! He gets up every spot and traffic pattern, and the house smells fresh and clean. There's no one better!
Alex has cleaned numerous rugs for me and they have come out looking good as new. I get them back in the promised time and he has never been late. He has hung my rugs making my home look like a museum. I would highly recommend Alex and I would never use anyone else.
In Carson City with several valuable oriental rugs that were well overdue for some expert care.
I cold called Alex. From the first encounter till the end of the transaction, this has been a first rate experience.
The rugs are beautiful the price was more than fair and Alex is a true professional.
Quick pick-up, on-time delivery. My silk/cotton carpet was quite sun-faded from the skylight. Nothing could be done about that, of course, but it made the need for a good cleaning just that much more obvious. RORW did an excellent job, and now, my still-faded but CLEAN carpet is once again adding to the ambience of my living room. Thanks, RORW!
I have a number of oriental area rugs in my home, and I've have been having Reno Oriental Rug Wash working through all of them, cleaning and making any needed repairs. Alex has done a wonderful job - the quality of the work he does is excellent, and it is a pleasure to work with him. I trust him to take good care of my rugs, and highly recommend Reno Oriental Rug Wash. If you need your rugs washed and / or repaired, this is the business to go to.
I inherited a dog pee saturated rug. Alex of Reno Rug Wash saved it! Even after another company told me to throw it away! Now it smells great and looks beautiful! Yay!
Alex is superb with caring for our oriental rugs. He has repaired them and cleaned them. They return in beautiful shape. He is very knowledgeable and recommends what should be done to keep them looking their best for years.
Just called to talk with Alex about a Rug that I have that needs to be cleaned. He was very open and honest and said that given the price of the rug that I paid for it, it may not be worth the cleaning. He can totally get it cleaned and is happy to do it, if that is what my wife wants. He didn't pressure sell and it was what was best for me and my wife. Given the honesty and general good feeling that I got from Alex, he will always be the place I take my rugs to get cleaned.