Alex is THE most knowledgeable individual about rugs and carpets I’ve ever encountered. The “before and after” state of our 20+ year old oriental rug was remarkable - the cleaning process fully brought it back to life. Easy to work with and pricing that represents a great value, I highly rec... See More
Great service front start to finish. And the price is right.... See More
Great service for in home cleaning our very expensive drapes. The dogs peed on them and now very clean. Highly recommend!... See More
Alex did a phenomenal job restoring our antique Persian rugs. I highly recommend this gentleman and his business. Thanks again, Alex.... See More
Alex did an amazing job on some less than stellar rugs! They came out soft, stain free and looking better then at anytime since I purchased them.
Mimi... See More
Alex was professional, on time, and took very good care of our oriental Rugs. We would not hesitate to call him again.... See More
Alex came and did an amazing job on our rental carpets. When you are not the first to be on carpets, it’s gross! When Alex was done we felt so much better about our 2 year old rolling around on it! Thanks for making it newer than when we moved in!... See More
Alex was very knowledgable and knew exactly what repairs my rug needed. He executed the repairs perfectly, I love that I was able to salvage it and now hang it in my house. ... See More
Alex was fabulous and very professional. He saved my rugs!!! He patched a huge hole in an old rug that no one wanted to touch!! He knows his rugs!! His cleaning work is also fabulous!!... See More
Alex is extremely professional and very knowledgeable about rugs. Our family is moving cross country and he made it easy to add cleaning our Turkish patched rugs to the million of other things need to get done before a cross country move. He was quick to respond to my calls and made every effort to... See More
Fantastic! Alex is a wonderful man with a great deal of experience in oriental Rugs. Sincere and professional, I really enjoyed working with Alex and have a great deal of respect for him. He is thorough and absolutely cares about you, and the product he delivers. I was very concerned about sever... See More
Amazing and exceptional service. Anxious about resizing a Persian rug. Beautiful and I dare you to find the seam!!... See More
So happy with care taken by Alex. Our oriental Rugs look great and appreciate the great delivery and installation service. Completely satisfied customer! Thanks Alex!... See More
Sent in Rugs to be. cleaned with some repairs too. Can’t even locate the repairs which were done. So beautifully done. And look brand new. They are very old. And such great customer service. Look amazing. Didn’t know Reno had this type of rug cleaner Would have used him sooner. Thank you... See More
Super happy with the results. Our Oriental rug had never been cleaned(hate to say about 30+)..always in the dining room- lots of parties, etc...looked pretty bad when Alex picked it up but as he rolled out it looked FABULOUS!
Great guy, super nice , knowledgeable and efficient and great price... w... See More
Boy was I lucky when I checked the internet looking rug repair and found Alex!! Not only is very knowledgeable, exceedingly competent he is a great guy who is so easy to work with!!
I can not recommend him enough! You cannot go wrong for whatever your problem is, Alex is the man!... See More
Many rugs with pet stains came out beautiful fully! Look like new. Alex is the best!!... See More
Alex is the BEST carpet cleaner in Nevada! He gets up every spot and traffic pattern, and the house smells fresh and clean. There's no one better!... See More
Alex has cleaned numerous rugs for me and they have come out looking good as new. I get them back in the promised time and he has never been late. He has hung my rugs making my home look like a museum. I would highly recommend Alex and I would never use anyone else.... See More
In Carson City with several valuable oriental rugs that were well overdue for some expert care.
I cold called Alex. From the first encounter till the end of the transaction, this has been a first rate experience.
The rugs are beautiful the price was more than fair and Alex is a true professional.... See More
Very knowledgeable on all types of rugs. Highly recommended. Bad luck with the guys that advertise on T.V. Fixed problem with pet issue on new rug.
Becky... See More
Alex was our best find here in Reno! We met him shortly after moving to town and he has cleaned several carpets for us. Today he cleaned a sofa that we have owned for 13 years and it is amazing how close to new it looks. Alex will be a often used contact in our Rolodex of reliable businesses!... See More
Alex did a fantastic job with my Oriental rugs. Highly recommend.
Elizabeth A... See More
We are so happy with Alex at Reno Rug Wash! I put a rust stain in a brand new handwoven wool rug and was devastated at my mistake. Alex was recommended by the shop where we bought our rug and happened to be in our neighborhood that day. He took it with him and brought it back looking brand new in a ... See More
Alex is wonderful very honest and does wonders on our oriental carpets. I would recommend him to anyone. Thanks ALex.... See More
Alex has cleaned and repaired many of our oriental rugs the past few years and has always done a wonderful job every time. We would definitely recommend him.... See More
Alex did a phenomenal job restoring our antique Persian rugs. I highly recommend this gentleman and his business. Thanks again, Alex.
Just called to talk with Alex about a Rug that I have that needs to be cleaned. He was very open and honest and said that given the price of the rug that I paid for it, it may not be worth the cleaning. He can totally get it cleaned and is happy to do it, if that is what my wife wants. He didn't pressure sell and it was what was best for me and my wife. Given the honesty and general good feeling that I got from Alex, he will always be the place I take my rugs to get cleaned.
Alex Flores of Reno Oriental Rug Wash is one of my best mentors. He is not only a great rug cleaner, he has helped me become a great rug washer in my city. If you need your rugs cleaned, bring them to Alex Flores. You'll love your rugs.
Alex is extremely professional and very knowledgeable about rugs. Our family is moving cross country and he made it easy to add cleaning our Turkish patched rugs to the million of other things need to get done before a cross country move. He was quick to respond to my calls and made every effort to get our rugs cleaned and ready to pack in a timely manner. I would definitely refer Alex to anyone needing their rugs cleaned!
We had two rugs repaired, one rug paint removed, all cleaned plus another large rug cleaned -- all xlnt!!!!
Great company! Highly recommend!
Honest, hard working and someone you can trust with your fine rugs. Alex is highly trained in cleaning and repairing rugs. We highly recommend.