The location of this hotel is perfect. We were one block from everything in downtown Gatlinburg. A walk away from shopping, dining, activities, and so much more. From our balcony we could see the mountain lift going up to the see through walking bridge. We also saw 4 bear in the woods beside the hotel from our balcony. The hotel was clean and the staff was very inviting and helpful. The only downside was because of Covid they were still not offering a hot breakfast…. But in place of that they offered a grab bag breakfast.