Quality Water Systems and R & S Drilling

Reviews: 79

Average: 4.8 out of 5 Stars

934 Salem Parkway
Salem, Ohio 44460
United States

It's a little over a year since QWS did some work on our well/water system and everything is still working properly with no leaks. The work was done and they cleaned up everything. Very pleased and have recommended to all my family and friends... See More


From the moment you call Quality Water Systems and R&S Drilling you are treated like a longtime friend and not a customer. All the folks there are professional, courteous and knowledgeable. If you need anything at anytime save your time and money looking for other places to help with any water issue... See More

Quality Water Systems and R & S Drilling Replied: hey Eric, thank you so much for the... Read More

They were very professional, courteous and responded very quickly when we had a problem.All around good people and company. Thx... See More


I will never have any other company service my water systems. Found out they drilled the well on my property, shared all information openly no cost. Reliable, trustworthy and professional. The best around. Thanks again!!!! ... See More

Quality Water Systems and R & S Drilling Replied: Hey Mike Thank you so much for the... Read More

We love Quality Water Systems for their efficient and friendly service. We are very happy and satisfied with the water system they installed in our home. We highly recommend Quality Water Systems and R & S Drilling. David & Tamarah Crosley... See More


I can honestly say we felt like we were being served by family today. We had our well cleaned, a new well pump and a new water tank system along with a chlorination system installed. Every step of the way the QWS guys kept us informed of the process and allowed us to make the decisions with great co... See More


I just started last month receiving monthly water jugs delivered to my house. From the initial phone call, up to the service, everything has been professional and top notch. They are so easy to work with and provide nothing but the best quality. Not to mention on my last delivery of water, the dr... See More


I recently replaced my softener and pressure tank, glad I called Quality Water, fast friendly professional service, I am a very happy customer, would highly recommend them!!... See More


I was very happy with how knowledgeable the technician was and how efficient he was. Also the staff that I spoke with a few times were so kind and friendly each time I spoke with them! ... See More


I just had a problem with a booster pump that Quality Water installed in my house a number of months ago.

When I called Laura at Quality Water to let her know about the problem her response was virtually immediate. A service man (Steve) was sent to the house and assessed the situation. He ordered... See More


Our water pump quit working and when I called they responded very quickly! They came out and did an evaluation of our situation and determined that we were going to need a new water pump. They weren’t going to be able to replace the pump until the next day. But they didn’t leave us with out wate... See More


I loved Quality Water Systems & R & S Drilling because you were prompt and communicated well what was going on and what needed to be done. I'm still choking on what it costs to replace my well pump but Travis was awesome and explained everything and was professional and kind and got the job done fas... See More


Efficient and knowledgeable in the part that I needed, even though the clerk was fairly new at the job.... See More


We were very satisfied with the service - He came first thing in the morning and had everything we needed . He was very polite and gave us lots of information - He definitely knows his job ... See More


They were prompt on showing up to take care of my problem. They said 2 hours and they were here in one and one half hours. We're very courteous and answered all my concerned questions and explained what they had done. ... See More


The tech helped us understand our system and the best way to maintain it.... See More


So far so great! At this point I have only requested a quote on a well. This process was well organized and gave me prompt attention. Tech was prompt, friendly and most of all knowledgeable of the drilling process. To top that off the quote I received was significantly less than the other company I ... See More


Excellent customer service and great communication. I would definitely recommend them and will use them for any future projects. ... See More


I liked Quality Water because they were timely and helpful with my estimate that I asked them for.... See More

Quality Water is the Best!! Joe was here found the problem quickly and fixed it even faster!! I really appreciate you guys getting out so quick to get my water back on and especially in these single digit temps. A++ Guys! Would have given you 10 stars if possible. I have you on speed dial now for anything water related. Thanks again!

SUPERFLY ALL DAY gave Quality Water Systems a 5 star review

I needed water treatment for my whole house and I called Quality Water. Travis came out within 2 days to see what I needed and gave me a quote. They scheduled the install promptly and sent a very friendly and polite tech to install all of the equipment. It’s been installed for almost 2 years and has done an excellent job in both softening and removing the harsh chlorine taste and smell from the water. From beginning to end it was a very easy process with fantastic results!

Jake Gano gave Quality Water Systems a 5 star review

Excellent customer service. We appreciated the prompt response and excellent workmanship. Joe & Mike were both knowledgeable and friendly.

Karen Cassano gave Quality Water Systems a 5 star review

Top notch! No sales pitch , just up front , honest. only going to sell me and install what I NEED!! Reasonable prices.

Scott Moyer gave Quality Water Systems a 5 star review

I am very happy that I got in touch with Quality Water Systems to check my well due to no water. George and Steve worked hard and replaced my pump in one day. They also removed one storage tank which was water-logged. New pump is much quieter and more efficient than the previous pump.

Patricia Lauer gave Quality Water Systems a 5 star review

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