QFB was the first-responder company after major water damage at my primary residence. Mr. Randall Clark, Project Manager, was my first contact the Sunday morning of November 1, 2020, on the morning after my event. Renato Olivera and his crew were Outstanding Water Mitigation experts who ripped, cleaned, drilled, and then set up fans throughout my home for approximately a week. Monica Collazo and Lucy Sanchez and their crew were understanding and did wonderful work packing me out, and particularly documenting, photographing, and listing total-loss property for the insurance company. Bob, the supervisor, came on Monday after the weekend of the incident and within minutes deduced the cause of the event which even baffled the fire department. Kudos to this company. Outstanding and I am grateful for their care, concern, and professionalism. Thank you!
On October 31, 2020, I came home after dinner to find smoke alarms blaring and water crashing through the ceilings of my second-floor townhome. The standing water was already soaking two of my three bedrooms and running down the stairs like a river creating another layer of water on my tile floor at the ground level. The upstairs water was seeping through the subfloor into my ceiling of my living room dining room damaging much of my contacts downstairs. This company was immediately dispatched. The way for several days. The senior investigator (Bob) immediately zeroed in on the problem with the fire department was still perplexed. The project manager (James) has been prompt and courteous throughout the process. The water mitigation technician was outstanding and the cleanup was done within a few days. The pack out crew was very proficient and still holds my personal effects until my insurance adjuster gives a thumbs up for either disposal or remuneration. this company is very professional and I highly recommend them for any and all of your needs should they arise. Thank you for taking the time to read this.
-- Anthony B