Recently, we had an issue with UPS’s inability to deliver a box of ch do stock. Essentially, UPS never rang our bell. Lisa and Lorin jumped in to re-route the delivery as we requested. But, it wasn’t merely a rerouting. Lisa followed up a few times with me to provide updates and made sure that I got the delivery.
I am big on having relationships with clients and the various outside vendors, banks, etc. I loved the fact that I wasn’t treated like another number. And, despite the fact that my order was relatively small, I was treated like a VIP.
Great company because of great people! I highly recommend them!