My carpet was NASTY due to angry animals, teenagers, potty training grandkids and 5+ years of life. Another carpet cleaning company refused to clean it, telling me it was a waste of time and it would have an awful odor. Then Steven Nelson came to the rescue!!! My carpet looks, feels and smells FANTASTIC! Even my teens were impressed! The stains have not come back, the carpet isn't "crunchy" and I am SO RELIEVED! We will have Steven back to do the tile soon as well!
-- Barbara L