PHIL HAGER INSURANCE AGENCY

117 Reviews

Average: 5 out of 5 Stars

13840 Booker T Washington Hwy
Suite A
Moneta, Virginia 24121
United States
540-721-8822

gave PHIL HAGER INSURANCE AGENCY 5 stars

6/06/22

Crystal White is so efficient and knowledgeable. Firstly, she answers her phone. I’ve grown tired of so many outfits that force you through an IVR or dump you immediately into a voicemail system, leaving one to wonder if/when to expect service - how long do I wait before I should call back? If I do leave a VM for Crystal I am confident that I’ll be hearing from her very soon, possibly with a resolution suggestion already in hand. Second, she doesn’t offend me with sales pitches or presumptive gab, she addresses my concerns directly and she keeps me informed of changes as necessary; she is focused. And lastly, she uses technology appropriately and efficiently. She is a good communicator who knows how to set expectations. Crystal is easy to work with.

-- Steven S

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