Love Billy! He’s wonderful. They told me on the phone he was great but his friendliness, knowledge and professionalism far surpassed any expectation I could’ve had.
I bought a house with an existing system expecting to have no additional costs. I kind of just listened when the realtor said “this will be perfect for your two dogs.” Knowing nothing I just assumed it would be all copasetic.
Much to my dismay there was only one collar at the home not two. And the board was fried.
Billy had to give me the news that I would be meeting additional costs as there was additional labor and parts needed. I was unhappy. Not at the company but the fact I was just super unaware of the state the fence was left in.
He informed me with no sales pressure whatsoever and was super patient as I made my decision to move forward.
My dogs are still in training and they’re a tough...
Pet Stop of Northern New England Replied:
Thank you for your kind words. We strive to be the best in the business. Billy is an amazing employee. Please know we are here for you going forward with all your needs taken care of in a timely manner and your dogs are our highest priority
Terri willows
Pet Stop of Northern New England Replied:
Thank you for your kind words. We strive to be the best in the business. Billy is an amazing employee. Please know we are here for you going forward with all your needs taken care of in a timely manner and your dogs are our highest priority
Terri willows
Jessica Tremblay gave Pet Stop of Northern New England a
5 star Review
Read more >