PEP Solar

PEP did a fantastic job. Zach and Dale made me promise I would not advertise twelve days from sales pitch to installation and connected to the grid. Clearly several factors worked in our favor: 1) quick 24-hour response from our HOA; 2) cancellation of an install so we could slip into an unexpected slot on the schedule; 3) Encore allowing the system to be connected to the grid; and 4) a good credit rating.

Sales staff and the PEP engineer explained everything to my satisfaction. I'm an electrical engineer and asked more in-depth questions than what the PEP team typically encounters. I had also done independent research on hours of sunlight per day in my location and efficiency that should be realized from the system. The predictions from PEP are turning out to be accurate.

We actually worked some of the final signatures from a cruise ship in the Caribbean. Technology is great! Bethany Carreiro deserves praise as we were texting to redirect docusign emails to me in the Caribbean. She was consistently courteous, attentive, and professional.

The install team showed up at the appointed time and with all necessary materials. I believe there were actually six installers and they worked quickly and efficiently while protecting our home from any damage. Two electricians make quick work of installing the inverter and getting the solar system connected to the grid. Everything was explained thoroughly. Everyone cleaned up all trash and carried it away.

I would strongly recommend PEP to anyone considering installing a solar system. PEP is much more than a business. PEP quickly becomes family.