OX Car Care™

Awesome customer service

They were more truthful and not trying to pressure sell like C.S.

I was very upset with Ox Car Care called and to cancel both of my vehicles. Spoke with the customer service last weekend informed them the 12-point inspection had been done on June 9th they told me that they couldn't find it and that I will have to wait 1,000 miles before getting my vehicle serviced. At this point I'm furious I called in to cancel both of my vehicles until I spoke to Leopoldo Orozco Yoguez a supervisor who's absolutely amazing. Not only with his expertise customer service patient and kindness he get this issue resolved for me I am a happy camper now need more Leo's at ox Car Care thank you so much Leo for the awesome service

Mathew took great care of me he was very polite and informative. He answered all my questions and put me at ease.
I'm glad to know i have better coverage.

The guys I talk to were very professional and answered all my questions I am very pleased with the results I am very pleased thank you

Just got started so far, so good.

Jorge De Jesus Ledezma, was very professional and courteous and polite.He was very helpful.

A pleasant attitude and that's the rest of the story

Cant be worse than Olive Insurance..just sayin'.

Customer service was awesome. It's hard to find these days but that young man was great.

They were very detailed in explaining what consist of coverage.

The salesman I had was very pleasant and knowledgeable of your system I'm glad I got to talk to him and I appreciate all the help he gave me in the future I would like some free bonus something thank you bye

Have not used the benefits yet. The sign up was very easy and the person I spoke with was very helpful.

Great customer care by Jorge thanks for all your help and support

OX CAR CARE – BEWARE!

I feel completely robbed by Ox Car Care. After months of trying to get a refund, I’ve received nothing. I canceled my policy well after speaking with their representatives, who assured me I’d still be eligible for a refund after the 30-day window. I followed every instruction, even sent a formal cancellation email, and waited patiently. But I was misled.

Today, I just got off the phone with them again—same runaround, no resolution. Bottom line: they took my money and gave me nothing in return. No coverage, no refund, no integrity.

BUYER BEWARE — Ox Car Care is not to be trusted. Take it from someone who lived through it. Save yourself the headache and the financial loss. Run the other way.

Reginald Hubbard

They helped me out to get what I needed to do