NICE Home Services LLC

Reviews: 335

Average: 5 out of 5 Stars

7608 Fullerton road, C
Springfield, VA 22153
United States
(703) 544-2612
8/15/19

Gas fireplaces (3) were inspected, serviced, and repairs made as needed by an obviously highly qualified professional technician of Nice Home Services. We have over the last 14 years received services and annual inspections but none compare to the quality of service performed today. I highly recommend Nice Home Services to anyone needing their expertise based on professionalism, expertise and price. Without a doubt the company will exceed your expectations....

D. L. gave NICE Home Services LLC a 5 star Review on Google
8/15/19

Excellent service. Technician was very courteous and did a great job....

MIchele Bushey gave NICE Home Services LLC a 5 star Review on Google
8/15/19

Friendly and prompt service! Answered all my questions, no matter how basic or complex. Would highly recommend!...

Jeremy Buyer gave NICE Home Services LLC a 5 star Review on Google
8/14/19

I have suffered through 3 weeks of hell trying to install my Nest thermostat e. Even had a previous tech come out and screwed things up worse.

Donavon came out yesterday. He got it working!!

1. He was very respectful and even more, confident and assuring that he could/would fix the problem (and he did)!
2. He took great care to keep out home clean.
3. Despite several issues, he persevered and got our thermostate and and running on a hot day.
4. After getting the Nest working, he patiently walked us... Read More...

David Ostermeyer gave NICE Home Services LLC a 5 star Review on Google
8/13/19

Very friendly and skilled installers, they did top notch job on a difficult install....

Dave H gave NICE Home Services LLC a 5 star Review on Google
8/10/19

Donavon was courteous and VERY efficient. My HVAC system is 'humming' because it is so clean. Thank you....

Deborah Brown gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: Your words of encouragement Deb, make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like as your best HVAC company in Springfield VA.
8/07/19

Fantastic experience! Responsive, friendly, and they really know their stuff....

Morgan Haines recommends NICE Home Services LLC on Facebook
7/30/19

Excellent service by Donovan! He even came early and was very personable and friendly. Went right to work checking out our two systems and cleaning outside unit. Appreciated that he took care to wear those booties on his feet to not soil carpeting. Took time to explain things and answer questions. Really appreciated his professionalism and friendliness!...

Allan Miya gave NICE Home Services LLC a 5 star Review on Google
7/30/19
Natalya Abelson gave NICE Home Services LLC a 5 star Rating on Google
7/30/19
Michael Christopher gave NICE Home Services LLC a 5 star Rating on Google
7/30/19

Always courteous, professional & great workmanship....

Mark Cottom gave NICE Home Services LLC a 5 star Review on Google
7/26/19
Todd Rist gave NICE Home Services LLC a 5 star Rating on Google
NICE Home Services LLC Replied: Thank you for the 5 star rating! You guys are awesome!
7/25/19
Olivia B gave NICE Home Services LLC a 5 star Rating on Google
NICE Home Services LLC Replied: Thank you for the 5 star rating!
7/24/19

Absolute phenomenally exceptional service!!!...

Benjamin Scott gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: Thank you for taking the time out of your busy schedule to review our business. Everyone here takes pride on what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. We are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined. Your review makes a difference to us and it is incredibly helpful as a way to introduce others to what we do here to be the best Air Conditioning... Read More
7/23/19

The staff and technicians at NICE Home Services are always so pleasant to deal with and their communication is top notch! We really appreciate the way they notify us in advance with a 2-hour appointment window and updates on technicians progress throughout the day of appointment. The technicians are polite, helpful and know their stuff! All around great service is the rule, not the exception here!...

Laura Gray recommends NICE Home Services LLC on Facebook
7/22/19

Excellent service, price, value, and came after hours....

Rex Christensen recommends NICE Home Services LLC on Facebook
7/22/19
Deborah Discenza gave NICE Home Services LLC a 5 star Rating on Google
NICE Home Services LLC Replied: Thanks for the 5 stars! You are awesome!
7/22/19
Tosha Walters gave NICE Home Services LLC a 5 star Rating on Google
NICE Home Services LLC Replied: You're the best! Thanks for the 5 stars!
7/22/19
Scott gave NICE Home Services LLC a 5 star Rating on Google
NICE Home Services LLC Replied: Thank you so much for the 5 stars! It's always a pleasure serving you!
7/21/19

Technician that came to my house was extremely knowledgeable, very friendly, and worked with me to understand exactly what was going on. I appreciated the thoroughness and directness that he presented and the product he delivered.

Update: Had them come and replace my AC. I got an amazing price and fantastic service for the install. Would definitely continue to recommend....

Michael Wasielewski gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: Hello Michael, we wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile and become one of the best Air Condition Company in Springfield VA.
7/19/19

We have had a service and maintenance contract with NICE for almost 5 years. They are always on time with scheduling their bi-yearly check ups. And when I have an issue they show up right away. They have never let me even go a night without any of my major units not working. i have gotten both my HVAC and water heater units replaced by them. Special thanks to Fredy and Mike for providing the best service and work. Its in their name, they are really NICE! Highly recommend!...

Reena Vora gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: Reviews like this fuel our hearts and make us try better every single day. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. You can count on us to pour our hearts out and try our best to make your experience one worth bragging about. Thank you for your friendship and patronage.
7/19/19

I texted them Wednesday evening using FB. Cherie called me that night to discuss my problem and needs. Thursday morning, off their website was an convenient listings of financial providers to custom fit a loan to fit my budget. I was approved within fifteen minutes. A sales representative arrived at my house Thursday evening. Donavan was kind respectful and patient. Although not officially a salesman, was officially an repair & maintenance guy for the company. He was very knowledgeable of... Read More...

Kim Clark recommends NICE Home Services LLC on Facebook
7/19/19
Donna Hales gave NICE Home Services LLC a 5 star Rating on Google
NICE Home Services LLC Replied: Thank you for the 5 stars!
7/19/19
Kim Clark gave NICE Home Services LLC a 5 star Rating on Google
NICE Home Services LLC Replied: You also rock! Thanks for the 5 star rating!
7/17/19

Very thorough, professional, competent and friendly. Looking forward to having John take care of us in the future!...

Chris Harrison gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: What a wonderful Surprise! Your words of encouragement make us feel proud of what we do as the best air conditioning company in Springfield VA. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that we were able to provide you with the highest levels of service. Our objective is that every customers that walks through our doors is able to have a similar experience. We hope you give us the opportunity to connect with you again.
7/17/19

The company takes pride in what they do.
The service is great, the technicians are knowledgeable, and the company is prompt when responding to any issues that may arise. In my opinion, NICE is "top shelf"....

Scot Evans gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: We really appreciate that you took the time to share details about your recent visit to our location. Thank you so much for taking a few moments to let us know how we are doing. Reading your review was of great encouragement to me personally reminding me why we do what we do and serve you with satisfaction as your best HVAC company in Springfield VA.
7/17/19

Awesome, Awesome, Awesome!!!! The company gave me 3 quotes on three new systems to replace my dated Comfort Maker Heat Pump. After deliberating for a short time we decided to go with an option that would fix the issue at hand keep everything in place as is, and at a later date buy a new system. That in itself was Gracious and Wonderful. We now have air and at an affordable price. There is no question we will call again to have a new unit installed....

Alphonso Stukes gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: We are ever so grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We are so glad you found us to be a strong option among many excellent businesses in town. Our leadership and front line staff is constantly looking for ways to do all that we do in ways that delight every single customer that gives us a try. We hope to become one of your favorites. Do let us know what we need to do to earn your continued... Read More
7/16/19

Kyle was a true professional. Very friendly and explained what was happening in layman's terms. Provided various alternatives and recommendations. Great service....

Roman Edmond gave NICE Home Services LLC a 5 star Review on Google
NICE Home Services LLC Replied: Roman, Words do not suffice to express how grateful we are for your review. Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. We select, train and coach our team around the idea that customers deserve memorable and positive experiences and it is up to them to deliver as your Air Conditioning Company in Springfield VA.
Morgan Haines Recommends NICE Home Services LLC

Fantastic experience! Responsive, friendly, and they really know their stuff.

2 weeks ago
Laura Gray Recommends NICE Home Services LLC

The staff and technicians at NICE Home Services are always so pleasant to deal with and their communication is top notch! We really appreciate the way they notify us in advance with a 2-hour appointment window and updates on technicians progress throughout the day of appointment. The technicians are polite, helpful and know their stuff! All around great service is the rule, not the exception here!

4 weeks ago
Rex Christensen Recommends NICE Home Services LLC

Excellent service, price, value, and came after hours.

4 weeks ago
Kim Clark Recommends NICE Home Services LLC

I texted them Wednesday evening using FB. Cherie called me that night to discuss my problem and needs. Thursday morning, off their website was an convenient listings of financial providers to custom fit a loan to fit my budget. I was approved within fifteen minutes. A sales representative arrived at my house Thursday evening. Donavan was kind respectful and patient. Although not officially a salesman, was officially an repair & maintenance guy for the company. He was very knowledgeable of the products and services. We schedule the installation for Saturday morning. I’m excited and pleased... Kim

1 month ago
Milad Hemmatian Recommends NICE Home Services LLC

Nice Home Services truly impressed me today. I had an old HVAC unit (approx 15-20 years old) and it was still using R22. Recently changed over to a brand new 2.5 ton Rheem unit. The owner Craig Elliott is an outstanding business owner, he even personally helped me select the right unit for my residence. The two technicians, Israel and Hassan were AMAZING when it came to professionalism and knowledge. They not only installed the indoor and outdoor unit in record time, but they went the extra mile to answer any of my questions and show me how to use the new system. These guys are the real deal. I will be using them for years and years to come. Truly amazing service! Thanks Nice Home Services!!

2 months ago
Marvin Haire Recommends NICE Home Services LLC

I have been a NICE HOME SERVICES CUSTOMER for many years. My AC/HEATING/FIREPLACE and HOT WATER HEATER receive great and dependable service from NICE HOME SERVICES....DEPENDABLE

3 months ago
Melissa Carman Recommends NICE Home Services LLC

Highly recommend NICE Home Services. The Team is prompt, professional and very knowledgeable. I was able to easily schedule my appointment and received notifications along the way of my Technician’s arrival, Diego T.-it even included his picture which I appreciated from a safety standpoint. Diego serviced my HVAC thoroughly and updated me on its condition during his review. Diego also made a recommendation on my thermostat and hot water heater too. NICE replaced my HVAC 10 years ago and I’ve been very satisfied...so they will be back later this week to replace my hot water heater. Thanks Diego for your professionalism and support. You are a valuable asset to the NICE Team!

3 months ago
Chard Beyer Recommends NICE Home Services LLC

Professional and keep you very aware of when they will be at your home and arrive on time.

3 months ago
Nancy 'Cappelletti' Stevenson Recommends NICE Home Services LLC

A good way to keep your have system in top shape and running efficiently

3 months ago
JR Ramirez Recommends NICE Home Services LLC

Great service and knowledgeable technicians. Recommend them highly!

4 months ago
Catherine Williams Recommends NICE Home Services LLC

I don't typically do this, but if you are looking for a company to service your gas fireplace NICE is worth getting a consult from I used NICE Home Services for reconditioning my fireplace. John and Dennis were very professional, on time, and worked efficiently. They were personable and took time to educate me on the different options available with no pressure to get the most expensive package; and we're patient with teaching me how to use the new equipment. 5 🌟 service. I would highly recommend.

7 months ago
Tricia Santistevan Recommends NICE Home Services LLC

Freddie and Zack came out today to take a look at my gas fireplace that wasn’t working. They were very friendly, professional, and knew what they doing. They called when they were on their way- which is always a great heads up. They diagnosed the issue quickly and gave me options on how to proceed- plus they were super patient as I asked many questions so that I can understand and then even spoke to my hubby on the phone to explain to him so that we could make an informed decision that worked best for us. They fixed the issue and cleaned up. We ended up signing up for a maintenance plan that includes the fireplace, HVAC, and water heater and it couldn’t be with a better company and one less thing I need to worry about. Thanks Guys!!!

11 months ago
Talon Sunderland gave NICE Home Services LLC a 5 star review

Craig was a very very knowledgeable and caring technician that was able to OVER THE PHONE diagnose my problem and recommend some amazing services that saved me a ton of money! I highly recommend NICE home services for your needs.

1 year ago
Holly Nickle gave NICE Home Services LLC a 5 star review

Had an emergency situation and NICE responded immediately...at 5:30am on a Sunday morning! Technician was there by 9am, problem fixed!

1 year ago
Ebon Lion gave NICE Home Services LLC a 5 star review

I have had nothing but good experiences with this company. My technician today M.Sharpe was very professional and thorough. I would definately recommend NICE Home Services.

1 year ago
Alane Fraser gave NICE Home Services LLC a 5 star review

I have been a customer for several years! They are always polite & knowledgeable. They replaced my hot water heater last year and it’s running great! Passed county inspection no problem! They insulated my attic several years ago and, again, did a phenomenal job. There was a problem when the technician mis-stepped and came through the ceiling but the hole was fixed by a contractor, paid for by NICE, in a couple of days. Can’t even tell. They are always informative and make recommendations. You can decide whether to accept the suggestions or not. They do my annual maintenance on the A/C and Heat every year. I highly recommend NICE!

1 year ago
Alan Levy gave NICE Home Services LLC a 5 star review
1 year ago
Alicia Eldridge gave NICE Home Services LLC a 5 star review

I was kind of skeptical getting a home maintenance service from fb marketplace but I was very impressed with the services rendered today, not only by the customer service calls I placed and received but also by the technician that was sent to my home, kyle. The service was very professional and quick. Everything was also explained throughly. Highly recommended.

1 year ago
Jim Dunko gave NICE Home Services LLC a 5 star review

In the past two weeks Nice Home Services cleaned our ducts, inspected and cleaned our gas fireplace, did the annual furnace maintenance and installed a new humidifier. You could not ask for a better team of technicians. They know how to do their job and are very efficient. The cost was much less than I expected compared with other companies. I definitely would refer Nice Home Service to my friends and family. You would have to look long and hard to find a company that provides this level of service.

2 years ago
Sarah Smith gave NICE Home Services LLC a 5 star review
2 years ago
Elizabeth Rath Anthony gave NICE Home Services LLC a 5 star review

NICE Home Services ensured the restoration/repair of my gas fireplace was done right! Their technicians are very competent, and yes 'nice'! They worked the visits to accommodate my work schedule. And to top it off left me a Holiday gift before they left. I highly recommend them and will use them again if needed!

2 years ago
Robert Nehmer gave NICE Home Services LLC a 5 star review
2 years ago
Chutuo Piyeu-mi gave NICE Home Services LLC a 5 star review

I decided I was going to call another company when my 2 year old unit bailed on me and I could not be more pleasantly suprised. Naturally they came over thinking it was going to be an easy fix such as a contactor or capacitor but I would not call anyone for simple stuff like that. I more interested in the methodology and the troubleshooting process being that I'm an engineer myself. Sure enough, the young tech they sent quicky assessed that it was going to be little harder call the base for help. They were diligent enough to discover " a maintenance hook" left by the original installation company: the kind of re-occuring problem you leave behind after the installation knowing it will produce service calls. Long story short, the charge to come out and diagnose was more than fair. Literally half of what I would have paid the company that installed. The tech communicated well and set the right expectation. They have earned my business for life.

2 years ago
Whitney Cowles gave NICE Home Services LLC a 5 star review

These guys do an amazing job and are always on top of their game!!!

2 years ago
Maynard Connie Crum gave NICE Home Services LLC a 5 star review

I just finished my HVAC analysis and solution with Mr. Darnell Scott, outstanding Darnell. After doing thorough review of my 16 year old HVAC system, Darnell provided me several Trane options to suit our needs. I want to say, Darnell's professionalism and outstanding knowledge of the product he was offering, along with the multiple options, provided me with all the different directions we have to to meet our AC needs for years. Thank you Darnell and that is why I called NICE, because of this type of service we have experienced in the past. Truly a company you can count on and that is a luxury to have today.

2 years ago
Ioana Simu gave NICE Home Services LLC a 5 star review

I absolutely love this company!! We have been customers for years and we always get the best service. They did their best to help up get through the last 2 summers with our old, 30 years old furnace and when it finally came time to replace it, Chris Cheng worked with me in detail, step by step, answering every question, customizing a package just right for us. From the 1st appointment until the complete installation and the follow up, their technicians, especially Mike Hudson went above and beyond what I was expecting to make sure everything is done right and we are comfortable in our own home. I would recommend Nice Home Services to anyone that is looking for an HVAC technician... They really do make you feel like they have your best interest at heart and they will do everything they can to accommodate you. I really can't say enough good things about them.. I am serious guys, look no further, this company is amazing!! I will be a customer for life..

2 years ago
Tausha Elizabeth Nunez gave NICE Home Services LLC a 5 star review

Our current HVAC system in the home we bought was not working as it should. Called and had a guy out to our house within a few hours. Chatted with him as we already knew what needed to be done based off a friend in the business. Looked at various options for what we need picked one and got financed immediately. Today the unit is being installed! This is wonderful being we have 2 young children and having heat is clearly important. Everyone has been so kind and helpful.

3 years ago
Hunter Wilder gave NICE Home Services LLC a 5 star review

I've used NICE to install two different units now and each time they've given me exceptional service! They are willing to go above and beyond to make the end result be what you're most happy with. I was being what I considered a 'picky' person as to where they ran cables and lines from the HVAC unit but they catered to everything! Each time they left I was quite amazed at what they accomplished. Israel Flores and Nelson D. make quite the team! You've got a lifetime customer out of me!

3 years ago
Dennis Blann II gave NICE Home Services LLC a 5 star review
3 years ago
Natephia Michelle gave NICE Home Services LLC a 5 star review

It's always a GREAT day at NICE Home Services! We provide A+ services!!! With excellent team work.

3 years ago
Craig Elliott Jr. gave NICE Home Services LLC a 5 star review
4 years ago
Cherie Hudson gave NICE Home Services LLC a 5 star review

Love being a part of the NICE family. This a great company, that supports you in your personal growth and career development.

4 years ago
Fredy Trinidad gave NICE Home Services LLC a 5 star review
5 years ago
Hana Abd Elmnem gave NICE Home Services LLC a 5 star review
5 years ago
Jose Castillo gave NICE Home Services LLC a 4 star review
5 years ago
Stephanie Rose gave NICE Home Services LLC a 5 star review
6 years ago

Next page

Scroll To Top