To begin with Dr Cowan is great, the new facility is large and comfortable and I think it will be great for her business. The staff that I spoke to on Saturday was professional and polite and I especially enjoyed meeting Leisha the LNP who works with Dr Cowan.
However, my appointment was at 12:00 and I wasn’t seen until 1:30 and the facility was all but empty, this was not a busy day. Also, while I liked the LNP a lot and she did a great job, I wasn’t told that I wouldn’t be seeing Dr Cowan until the nurse practitioner walked into the room and introduced herself. That’s something I should’ve been told when the appointment was made.
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MiBella Wellness Center Replied:
Hi, Lindsay. Thank you so much for leaving us a stellar review! I am so sorry for the inconvenience, unfortunately we are undergoing some major process changes in the new building and we are diligently working to improve our processes to improve your experience. Thanks for letting us know and we...
MiBella Wellness Center Replied:
Hi, Lindsay. Thank you so much for leaving us a stellar review! I am so sorry for the inconvenience, unfortunately we are undergoing some major process changes in the new building and we are diligently working to improve our processes to improve your experience. Thanks for letting us know and we...
Lindsay Dawson gave MiBella Wellness Center a
4 star Review