Dawn Ackerman

11/16/24

A couple of weeks ago I had occasion to visit AFC Urgent Care in Pleasanton. I had fractured my fingers and had a negative experience with a particular individual about which I wrote on Google reviews. I could not be more pleased and impressed to let people know that a prompt response to my dissatisfaction by the OWNER of AFC Urgent Care has blown me away! I've never had a representative, let alone an owner, make any kind of contact to rectify a situation. Mr. Dickinson’s obvious interest and empathy were palpable. He was genuinely interested in what exactly transpired and determined to take appropriate steps to rectify the experience for any/all future patients. Mr. Dickenson’s professionalism, integrity, and genuine concern for those to whom AFC Urgent Care provides services is something others should emulate. I am in the Tri-valley area often and, if needed, will not hesitate to...

mediNOW Urgent Care Replied: Hi Dawn, Thank you so much for taking the time to share your experience. We're truly sorry to hear about the difficulty you faced during your visit, but we are delighted to know that Mr. Dickinson reached out to address your concerns. Our team at AFC Urgent Care is committed to providing...
mediNOW Urgent Care Replied: Hi Dawn, Thank you so much for taking the time to share your experience. We're truly sorry to hear about the difficulty you faced during your visit, but we are delighted to know that Mr. Dickinson reached out to address your concerns. Our team at AFC Urgent Care is committed to providing...

Dawn Ackerman gave mediNOW Urgent Care a 5 star Review


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