Mastercraft's RV Center

I like Mastercraft RV because of their communication with the status of the work on my trailer.

We were traveling home in our RV toward St. Louis and broke down on 24. I called to see if they did repairs and if they could come tow us. They didn't tow but put me in touch with someone who could. Within an hour we were on a flatbed heading to Mastercraft. We arrived after they closed, but they had cleared an aisle so we could be dropped off safely. We went back in the morning after they had opened. My issue had already been diagnosed by their mobile tech and the repair was completed just a few hours after the part arrived the next day. Talk about going above and beyond the call of duty!!! I'm not sure I'll ever need anything in Hopkinsville, KY in the future, but it's a no brainer who to go see. Thank you all in the service department for your quick action that helped our family get safely off the highway, and a speedy repair to our RV.

The service department listens to the customer, keeps the customer informed and strives to make the customer happy. Will definitely keep going to Mastercraft's RV Center for my service needs.

This will not be a typical "they were great" review that does not help anyone make an informed choice about where to take an expensive piece of equipment that is a focal point for family relaxation, travel & possibly their home on wheels.

To give background, I was forced to choose a repair facility after being rear ended by a careless diesel pusher driver, & being very particular about my 5'er I interviewed several facilities within an hour of me. I felt confident in the conversation & expectations that I had with Renee & opted for Master Craft.

When they were ready for my rig, in what I felt was a very acceptable timeline (3 weeks) I dropped it off. The technicians started the job shortly thereafter and all told for body work & a full roof replacement was done efficiently. Renee & the service desk handled my questions &...

If you're looking for "they were great" or something simple, scroll on. This is a review to assist people in deciding where to take expensive & unique equipment. Also know that I am extremely picky about my rig.

After being involved in an accident I needed a facility to do body work to my 5'er. I immediately ruled out several "big name" places because anyone with an RV knows they're horrible. I called 5 semi-local facilities & got a good feel from Renee at Master Craft, so I went to meet her and talk through my needs and my expectations.

She was knowledgeable, professional and listened to what I wanted.

We agreed on a drop off date that was much quicker than I expected, about a month out. I dropped it & they got started soon after. Through the process Renee (& John W) kept me informed and brought options to...

I drove from Nashville for a service appointment and ended up falling in love with the dealer. So much so that I bought a new 5th Wheel! My new 2021 CrossRoads RV Cruiser Aire is everything it was supposed to be and the dealer was 100% more!

Bobby thinks you should try

Barry is very excited to recommend

Jeff is very excited to recommend

Great place good people

Bob thinks you should try

Susan is very excited to recommend

Great people and prices!!