Our first clean was absolutely outstanding. There were some items we thought were on their checklist but they actually weren't included so we scheduled our second cleaning and they said they would add them free of charge. When they came for the second clean and it was a different person they cleaned our home racing around and you could tell because things were thrown about the bottom half of our toilets weren't cleaned are stove still had food particles on it our counters hadn't been fully cleaned it was terrible.
This company always asks for feedback so I provided very honest feedback and they responded the same day and said they would send someone out to clean our home for free. That person came to our home took their time was very diligent and kind. They took care of our home like it was their own and paid attention to the details.
Though we had a terrible experience this company more than made up for it and we will definitely use them for our next cleaning.
Maid Affordable Replied:
Thank you for your feedback, Laura! We're glad to hear your first clean met your expectations, and we sincerely apologize for the inconsistencies during your second visit; we take your comments seriously and will ensure our team is aligned to deliver the quality you deserve.
Maid Affordable Replied:
Thank you for your feedback, Laura! We're glad to hear your first clean met your expectations, and we sincerely apologize for the inconsistencies during your second visit; we take your comments seriously and will ensure our team is aligned to deliver the quality you deserve.
Laura Gonzales gave Maid Affordable a
5 star Review
