We had four rugs cleaned and repaired, 3 were returned clean and repaired quickly but unfortunately one Hamadan rug was misplaced for awhile but Dusty found it in the end. The four stars comes from the fact he did not charge us the repairs on the carpet and he gave us underlay at no charge for our inconvenience. We have used Lov-A-Rug at least two other times with good results.
Luv-A-Rug Services Inc. Replied:
Thank you for the very kind review Roy. It was a pleasure to vusiness with you and we LOVED caring for your fine collection. We appologise again for dropping the ball. We are now implementing a new tracking system to minimize this happening again. We hope you have a wonderful summer :)
Luv-A-Rug Services Inc. Replied:
Thank you for the very kind review Roy. It was a pleasure to vusiness with you and we LOVED caring for your fine collection. We appologise again for dropping the ball. We are now implementing a new tracking system to minimize this happening again. We hope you have a wonderful summer :)
Roy Hanson gave Luv-A-Rug Services Inc. a
4 star Review
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