I had a great experience buying a car from Steve! From the moment I got there until the moment I left I never felt rushed or pressured to buy anything or spend more than I was comfortable with. I was given all the information I needed on the car and was able to test drive it by myself without someon... See More
My husband and I have been looking for a new SUV for a few weeks now, we’ve been working with Miguel and even though we haven’t purchased anything yet I have to say we are impressed with him and J&R. We live in eastern WA and haven’t found time to make it out there but every time Miguel calls us he is extremely polite and answers our question directly, he has sent us multiple pictures of vehicles and he is constantly keeping us informed of the vehicles that match what we want. We’ve been looking at other lots as well and the service just hasn’t been the same, the salesman gets mad or irritated because of our busy schedule. Miguel told us to look at the reviews online because we were skeptical about driving all the way to Everett for a car. After reading the reviews I felt Miguel deserved one for his patience and the professionalism he has shown throughout the time we have talked. When and if we buy a new SUV we will FOR SURE going to see him. If you need a car we definitely recommend you go to J&R and asked for Miguel to be your sales guy.
Bought a car here recently after finding they had the best deal for what I was looking for. Service was very good and they worked hard to make sure I got the best deal. Was particularly impressed by Jacob who went out of his way to look at my insurance and save me over $100 monthly. Would definitely go back.
Purchased a car from Kellie B. at J&R Auto Sports and she was awesome! Helped us through the whole process and was always avail for any of our questions and was so easy to work with. We will recommend this place, especially Kellie to everyone we know looking for a good car and excellent customer service!
I'll keep it short and sweet. I had a 2011 Subaru Outback and although I did like it a lot I wanted something a little more off-road capable. I was driving by J & R when I saw a Jeep Wrangler out front. I decided to pull in an check it out to see what they were asking. Keep in mind that I only had my Subaru for a year so I still owed a good chunk of money on it. Shortly after pulling up I was greeted by Eli and Jacob. They showed me the Jeep and let me take if for a test drive. I drove it and loved it but told them unfortunately I wasn't financially ready for a new car. They said they could help me out so I rolled my eyes and gave them my information and was very specific as to what I could afford and where I wanted my payments to be and they met every one of my requirements and then some. I have never written a review online before but after my experience here and the voodoo they were able to conjure up to get me into a better car I couldn't just walk away and not share my experience. Especially since I had a negative first time car buying experience. They told me what they could do and kept their word. I told them I wanted to take it to a mechanic and they gave me the green light and even put the car on hold for me.. FOR 4 DAYS.. I took it to Les Schwab to be inspected and A1 AUTO in Everett and they both gave me a thumbs up. I even asked them to have everything ready to go so after I got back from the mechanic I could just walk in, sign over everything and then leave. They did just that. Over the weekend, they let me come and test drive the car with my girlfriend while the car was on hold. I still hadn't decided if I wanted the car or not. The people I worked directly with were Jacob R. and Eli, mostly Jacob though. Rex (the owner) and Jacob got me exactly what I wanted in less that 30 minutes and even backed it up when it came time to sign papers- which never happens. I have been told by other dealers that I am getting one interest rate then the next thing you know they are back tracking and giving you something different. Emerald City Motors *cough**cough* I never thought I would purchase another car from a small dealership again but these guys definitely restored my faith in them. Don't be dumb though, get your car looked at! I am not saying these guys are shady but you never know if something could have been missed by the mechanic. I had my vehicle looked at and all checked out just as they said it would. In the end I have a cheaper monthly payment a much lower interest rate and an aftermarket intake for my new Jeep Wrangler provided by Jacob. Oh and 42k less miles... I'm happy and so is the woman. 5 stars plus one if I could. ALSO p.s Derick R. was my finance manager and he found me a warranty for my lift kit and all my goodies that were sold with my Jeep. He made sure it was still under my originally requested monthly payment. He also got me in and out fast so I could go out and drive. THANKS AND GOD BLESS TO EVERYONE AT J&R AUTO SPORTS! -Chase
I am the longest working employee besides the owners and I can honestly say with confidence that this is the best crew of employees we have had ever employed here. I have to mention Jacob in particular. He has been a great addition to our team and very quickly had adopted our way to selling cars. Which is a bit different than any where else. We put a great product out and we put the best price out there. If you want to buy it. We are here to do the paper work. We do not pull old car tricks like bait and switch and or bring people from far away and telling you, "it just sold". We are not that way. We will pull the keys when you are on your way. We want to change the way used, independent car dealers are looked at, as well as how business is done. Jacob has adopted our way quick. Thank you Jake for coming to work with us and I hope you have a long career with us. Derick R J&R Auto Sports llc