J. Caldwell Custom Pools

From start to finish a seamless process. J Caldwell Pools is a well oiled machine. Everything aimed at making the customer happy. Tanya, was amazing on the design and startup. Brent is an absolutely awesome superintendent and builder. Ralph and Dustin were great teachers in getting us set up and going. We’ve had 4 pools prior to this one, and no comparison on how this went vs. the others.

Had a great time designing our pool with Ashley at J Caldwell custom pools. She was very knowledgeable and answered my what seems like hundreds of questions with infinite patience. The construction of the pool was probably the smoothest part of our entire new home build! The finished product is beautiful and we are enjoying it more than we thought possible.

We picked J. Caldwell Pools because of their reputation and they were recommended to us. Miranda Martin was our sales rep and she did a phenomenal job. She took our vision of what we wanted and designed exactly what we were hoping for, Brent Schumacher was our project manager and he and his team stayed on task the entire time. From when the first digging and ground breaking to the time we jumped in our pool was exactly 7 weeks. The finished product was exactly what we wanted. We heard all of the horror stories about pool companies taking their time, not finishing the project, blaming subcontractors for poor work or delayed work. We experienced none of that. We highly recommend J. Caldwell if you want your pool done right.

Great company & excellent service!!

The highest quality you can find. You will get taken care of guaranteed. Doing it right and doing it the best is the only priority for J Caldwell Custom Pools. So happy we went with them for our project. Taken care of from start to finish.

Hiedi was so helpful in helping us design our pool. She was very informative and knowledgeable from measuring our layout to helping select materials. She was always available for us and bridged any gaps with the job supervisor and the company. We are so pleased with the finished product. J Caldwell Custom Pools are top notch!!!

Caldwell Pools was the very best experience I have ever had with a pool design. My husband is a researcher when it comes to anything. He interviewed over 5 pool companies before we met Heidi. Heidi has been the best since the day we met her, always taking our calls and last minute design changes. She really walked us through the design and helped us understand the process. She kept us up to date with changes and then introduced us to Adam that took us through the construction experience of it all. I have never had such an amazing customer service and construction experience ever. It really is at the hands at both of their help. We are beyond happy with our pool and refer everyone we know to them! Thank you Heidi and Adam.

We built our very first pool with J Cauldwell. They were great from beginning through completion. Sales was helpful and knowledgeable, especially being our first time, and we got a fair price. In construction, rarely is it 100% stress free. But the PM was sure to answer all of our questions, concerns, and needs in a timely and professional manner. I would definitely recommend them to friends and family.

From the design phase all the way through to the finished product, everyone who worked on building our pool was professional, knowledgable and a pleasure to work with. We absolutely love how beautiful our pool turned out and could not be happier!

Awsome company with a super fast response! We couldnt get our pool builders do do any warranty work, John had his people out in 2 days and fixed all our problems.

Outstanding and professional in every aspect!

Awesome team and service from start to completion.

I couldn't be happier that I selected J Caldwell Custom Pools for my pool remodel/refinishing. Everyone from the planner/estimator, to the jobsite project manager, to the the craftsmen that did the work on my pool remodel/refinish were outstanding. Furthermore, I am especially grateful to Leon the jobsite project manager for getting my remodel/refinishing completed up to or beyond what I had envisioned and sooner than I could have expected during a very busy time with rainy weather challenges this Spring.

Very professional

J Caldwell just finished our pool and we couldn't be happier with it. The whole experience was good, they have a great team.

About a decade ago, I enlisted John Caldwell and his team to build our fairly large and involved custom pool. The process was smooth and without issue. More importantly, I’m writing this review now as we were again recently reminded of the quality in construction, workmanship and also the ongoing support that comes along with working with John. My pool, water features, waterfall, slide, and diving platform have held up wonderfully all these years. I am also STILL able to reach out to his team and ask questions, inquire about upgrades and modifications, and I get responsive, meaningful answers. John doesn’t owe us anything anymore, but his continued willingness to support his product has earned him a customer and a spokesman for life.

About a decade ago, I enlisted John Caldwell and his team to build our fairly large and involved custom pool. The process was smooth and without issue. More importantly, I’m writing this review now as we were again recently reminded of the quality in construction, workmanship and also the ongoing support that comes along with working with John. My pool, water features, waterfall, slide, and diving platform have held up wonderfully all these years. I am also STILL able to reach out to his team and ask questions, inquire about upgrades and modifications, and I get responsive, meaningful answers. John doesn’t owe us anything anymore, but his continued willingness to support his product has earned him a customer and a spokesman for life.

Highly recommend J. Caldwell Pools. Timely, beautiful work. I never imagined our small backyard could be transformed into this gorgeous oasis.

Great working with Miranda Martin to design our pool and materials and staying within four budget. Scott Snow was the perfect project manager keeping us up to date and keeping the build schedule in line.

If we were to build another pool we would pick J. Caldwell over and over!