We had visited several dealerships before going to Hammonasset Ford. From the time we arrived, the experience was noticably different than the rest. The level of professionalism was refreshing.
The used car we purchased required attention to some minor details that were discovered only after the sale was completed (this was not the fault of the dealer). When these items were discovered, our salesman, Mike Timmons, expedited a quick resolution. Because the deal was done and the car was already paid for, they could have apologized for the inconvenience and sent us on our way. Instead, they addressed our request and didn't make excuses. This is a very professionally-operated dealership.
The Lincoln MKZ we purchased is a beautiful car, and we are extremely happy with it. I will make Hammonassett Ford my first stop the next time.
Jim Inglese gave Identity Protection Planning a
5 star Review
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