Heaven's Best Carpet & Rug Cleaners

4.9

3,123 reviews

Judith McPherson

I loved Heaven’s Best Carpet & Rug Cleaner’s because they were so organized, professional, and thoughtful. From the first phone call to the last goodbye they were pleasant and had their act together. We are prepping to move. The housecleaner had just finished when the carpet cleaning team from Heaven’s Best came. I noticed the hardwoods in the main area were going to need to be cleaned again. Then I saw the guys mopping the hardwoods as they cleaned up after themselves! So this review comes from a satisfied and grateful customer.

Heaven's Best Carpet & Rug Cleaners Replied: Thank Miss Judith! We are so happy that we were able to make the cleaning process easy on you. We greatly appreciate you taking the time to let us know how we did. We always strive to do a "Heaven's Best" cleaning every time we clean. Thank you for using our services, and we are also grateful to have a nice customer like you! We hope to clean for you many more times. Ann & Steve Mobley - Owners

Judith McPherson gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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Desmond Davis

6/13/26

They are simply the best, better than all the rest!

Heaven's Best Carpet & Rug Cleaners Replied: Hi Mr. Davis, thank you for being a loyal customer over the years and for sharing your honest feedback. I’m incredibly sorry to hear that today’s service felt rushed and didn't meet our usual standards. I just left you a voicemail, but I wanted to follow up here as well to let you know that we would love the opportunity to make this right. We would be glad to come back out and reclean any of the missed areas at no cost to you. Please give us a call whenever you're ready so we can get this scheduled for... Read More

Desmond Davis gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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Logan Kouba

6/12/26

Great company. They’re very communicative and they do great work. I did a hardwood floor cleaning and wax and am very satisfied with the end result.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Logan! We're so glad to hear you were satisfied with your hardwood floor cleaning and wax, and we appreciate your kind words about our communication – we'll definitely pass on your compliments to our team!

Logan Kouba gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Blair Hollan

6/10/26

Chris and Preston were awesome. Quick and Professional. Ask for them.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Blair! We’re glad to hear that Chris and Preston provided you with quick and professional service— we truly value their hard work and will definitely pass on your kind words to them!

Blair Hollan gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Blair Hollan

6/10/26

Chris and Preston were awesome. Quick and Professional. Ask for them.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Blair! We're delighted to hear that Chris and Preston provided quick and professional service—your praise truly encourages our team, and we’ll be sure to pass on your kind words to them!

Blair Hollan gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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Margaret Orlowski

6/08/26

The young men were polite and working. My carpets look fresh and appealing. But the dark spots, several of them came back after the carpet dried. I don’t know if it could be that my carpet is just getting older, but some spots didn’t disappear as they have done in the past.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you for the feedback, Miss Orlowski! I’m so glad to hear that our team was polite and that the carpets initially looked fresh. I apologize for the delay in getting back to you, as I was tied up in meetings and interviews most of the day. What you are experiencing with those dark spots is actually a common occurrence called 'wicking.' When the carpet dries, moisture can pull old spills or soil up from the padding to the tips of the fibers. This is exactly why we offer our 30-day guarantee! We... Read More

Margaret Orlowski gave Heaven's Best Carpet & Rug Cleaners a 4 star Review

Shannon Henderson

6/06/26

I NEVER write recommendations, but I can no longer ignore the exceptional work, professionalism, and caring this company exemplifies every time I call and need a cleaning (usually the result of a soiling by my German Shepherd). It is a family owned company who treat you as if you are a family member. They understand no one wants to live with soiled carpeting and do their best to work you in to an already full day. They show up on time or call to keep you abreast if running early or late. They are more than fair in their pricing and don’t “up -charge” you when they are there. If you request an additional area (after seeing how great the carpets look) they do their best to accommodate you. Their technicians are courteous and professional. I cannot recommend them enough!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Shannon! We're so glad to hear that our team's professionalism and caring approach made such a positive impact during your cleaning appointment. We truly value our employees and will make sure to pass your kind words along to them—your support means the world to our family-owned business!

Shannon Henderson gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Givon Wayne Gilliam

6/04/26

They did a good job for us. The carpets looked and smelled clean. It did take a little longer to dry than I thought, but overall it was good. I will call them again in the future.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Givon, for the fantastic review! We're ecstatic to hear that your carpets looked and smelled clean after our service, and we appreciate your understanding about the drying time. We value our team, and we'll definitely pass on your kind words to our technician! Looking forward to...

Givon Wayne Gilliam gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Mary Beth Wilson

6/04/26

Mary Beth Wilson gave Heaven's Best Carpet & Rug Cleaners a 5 star Rating

Donna Kentros

6/02/26

Great service, carpet was cleaned well. I will use them again.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Donna! We're so glad you loved the great service and that your carpet was cleaned well; we'll make sure to pass your kind words on to our technician for their outstanding work!

Donna Kentros gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

John Crawford

6/02/26

Heavens Carpet was great! They were fast and overall great quality. They were very informative and easy to communicate with. Would highly recommend.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, John! We’re so glad to hear you enjoyed our fast service and the quality of our work. It’s wonderful to know our team communicated effectively, and we'll definitely pass along your compliments to our technician—our employees are truly the heart of what we do!

John Crawford gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Ann Mizicko

5/31/26

Awesome service from start to finish! From the moment I called the office to schedule, the service was exceptional. The lady who answered the phone took the time to ask questions about everything I needed cleaned and gave me a very reasonable quote for the amount of work I needed done. She was able to schedule me for the day and time I wanted, and I received several confirmations before my appointment.

On the day of the cleaning, the technicians called to let me know they were on the way and arrived right on time. They assessed everything, confirmed the price, and it was right in line with what I had been quoted over the phone. The technicians took their time and did a wonderful job. They were very thorough and meticulous, and my carpets, upholstery, and rugs look amazing. My house smells so clean and fresh!

I totally love Heaven’s Best and highly recommend...

Ann Mizicko gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Paul Bryant

5/29/26

Chris and Preston did a fantastic job!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Paul! We're so glad to hear that Chris and Preston did a fantastic job; their hard work and dedication truly make a difference, and we'll be sure to pass along your kind words to them!

Paul Bryant gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Walden Wright

5/26/26

Rug came back perfectly clean. Great service.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Walden! We’re delighted to hear your rug came back perfectly clean—your satisfaction means the world to us. Our team, especially our technician, takes great pride in providing great service, and we’ll be sure to pass on your kind words!

Walden Wright gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

John Wood

5/26/26

Anthony and Brett did an OUTSTANDING job cleaning the carpet and linoleum floor in our home! They were professional, courteous and hard working! I would not consider allowing anyone but Heaven's Best to do the job. Fair price and guaranteed work! Call them for your next job.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, John and Jean, for your fantastic review and your continued trust in Heaven's Best! We're thrilled to hear that Anthony and Brett delivered an outstanding service and that you're happy with the results. It's always a pleasure to serve your family, and we appreciate your high...

John Wood gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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John Wood

5/26/26

We had our hardwood floors and bath tile cleaned today. Nash and his assistant did an OUTSTANDING job! I will never consider using anyone but Heaven's Best!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, John! We're so glad to hear that Nash and his assistant did an OUTSTANDING job on your hardwood floors and bath tile; we truly value our team members for their dedication, and we’ll be sure to pass on your kind words to Nash!

John Wood gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Diane

5/22/26

I am pleased with the service. Communication was great and the price seemed reasonable. Guys were polite and on time.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Diane! We're delighted to hear you were pleased with our service, enjoyed great communication, and found our pricing reasonable; we'll definitely pass on your kind words to our team, as we truly value their politeness and punctuality!

Diane gave Heaven's Best Carpet & Rug Cleaners a 4 star Review

CYNDI VARNEY

5/21/26

Great job!! Thank you to Nash Barnes our technician. We'll mannered and straight forward communication. Did a fabulous cleaning job. Easy to book and great follow thru and prices. We will use again!!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Cyndi! We did see your fantastic review! I am not sure why our system sent you a reminder to review us again. I apologize for the error. We appreciate your business and your 5 Star review and we hope to clean for you for many years to come. Thanks again! Ann & Steve Mobley

CYNDI VARNEY gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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Jennifer Jackson

5/21/26

They’re fast, friendly & do a great job!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Jennifer! We're delighted you found our team fast and friendly, and we'll make sure to share your kind words with our technicians who strive to deliver great results every time!

Jennifer Jackson gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Terry Crutchfield

5/20/26

Great job. I always use them!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Terry Crutchfield, for your fantastic 5-star review—we’re so glad to hear that you think we do a great job and we appreciate your loyalty!

Terry Crutchfield gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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Susan Gardner

5/16/26

Great job

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Susan! We’re so glad you loved the great job our technician did, and we truly value their dedication; we’ll make sure to pass on your kind words!

Susan Gardner gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Ashley Tyler

5/14/26

Ashley Tyler gave Heaven's Best Carpet & Rug Cleaners a 5 star Rating

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Shannon Tucker

5/13/26

Thank you so much for cleaning my carpet and my tiles at my my home. Y’all did a great job and I will be able to get my home on the market soon!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Shannon! We’re so glad to hear that you loved the great job we did on your carpet and tiles. We'll be sure to pass on your kind words to our technician, as we truly value their hard work and dedication!

Shannon Tucker gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Freddie Tezak

5/11/26

Great job! Very professional, thorough and reasonably priced.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Freddie Tezak, for your fantastic review! We're delighted you found our service professional, thorough, and reasonably priced, and we'll make sure to share your kind words with our team to show how much we value their hard work.

Freddie Tezak gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Jane Flanary

5/07/26

Chris and Preston did a great job in my carpets and upholstery. Highly recommend.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Jane Flanary! We're so glad to hear that Chris and Preston did a great job on your carpets and upholstery; we'll definitely share your kind words with them, as we truly value their hard work and dedication!

Jane Flanary gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Sandy Johnstone

5/04/26

Chris came and did my floors this weekend and I am blown away by the results. He got out stains I thought were there for good. The whole house smells wonderful and I’m so thankful!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Sandy Johnstone! We're delighted to hear that Chris delivered outstanding results on your floors, removing stains you thought were permanent and leaving your home smelling wonderful; we truly value his dedication and will make sure to pass on your kind words!

Sandy Johnstone gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Elaena Starr

5/03/26

This was my first time to use this company and I was very impressed with their quality and the time they spent getting it right. I have used another carpet company for the past 25 years and I am switching to this company.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Elaena Starr! We're delighted to hear that you were impressed with our quality and the care we took in getting everything just right. Rest assured, we'll pass your kind words on to our technician, as we truly value team members who deliver exceptional service—welcome to the Heaven's...

Elaena Starr gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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James Davis

5/01/26

A lot of work and everything was accomplished in a timely manner and professionally completed. Really pleased. Momma is happy!!!!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, James! We're so glad to hear that everything was accomplished in a timely manner and that you're really pleased with our work—happy customers make us happy too! We'll definitely pass on your kind words to our technician, as we truly value their professionalism and dedication.

James Davis gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Steve Dauphin

5/01/26

Steve has visited my house twice and done a GREAT job both times. I highly recommend Heaven’s Best!

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Steve Dauphin, for your fantastic review! We're so glad to hear that you had a GREAT experience with Steve during both visits; his dedication truly shines through. We appreciate your recommendation and will definitely pass along your kind words to him!

Steve Dauphin gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

Elliot Bradshaw

4/26/26

Skylar did a great job! I was thoroughly impressed with the work and professionalism. Pricing was fair and reasonable, and communication was easy.

Heaven's Best Carpet & Rug Cleaners Replied: Thank you, Elliot Bradshaw! We're so glad to hear that Skylar impressed you with their great work and professionalism. Your kind words about our fair pricing and easy communication truly mean a lot, and we'll make sure to pass on your compliments to Skylar for exemplifying these traits!

Elliot Bradshaw gave Heaven's Best Carpet & Rug Cleaners a 5 star Review

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